Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Product Owner/Delivery Lead hybrid role serves as a single point of accountability, owning AI Forward marketing use case requirements and the Rally backlog while driving end‑to‑end delivery of the associated use cases.

Manages a specific good or service available externally on the market that can be sold stand-alone, and that directly generates revenue. Responsible for the full product lifecycle management, including: strategy, design, development, management and end of life of new, existing or acquisition products. Leverage market insights to understand market/customer needs to identify new opportunities or make adjustments to current product offerings. Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction. Generally work is self-directed and not prescribed.

Primary Responsibilities:

• Define and own the product vision, roadmap, and success metrics for AI-driven solutions
• Own end‑to‑end delivery of AI use cases, translating use case goal into clear tactical steps, delivery plans, status updates, exec documentation and runbooks
• Own AI use case requirements and the Rally backlog
• Gather and refine requirements, features and user stories to ensure they are clearly written, properly structured, and ready for technical delivery
• Identify opportunities to combine, simplify, or adjust features and stories to accelerate value delivery across teams
• Facilitate demos, incorporate feedback into backlog refinement, and ensure delivered work meets intent
• Ensure work is accurately classified (defect, enhancement, or net‑new) to support effective planning and reporting Partner closely with engineering, business partners, and stakeholders to prioritize work and align on outcomes
• Build and maintain solid relationships with stakeholders, team members, and partners, ensuring the right people are engaged at the right time
• Works with less structured, more complex issues
• Serves as a resource to others
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree or equivalent work experience
• 8+ years of product management / product development experience within healthcare industry
• 2+ years of experience in AI Driven products
• Experience gathering and documenting requirements and user stories to support scoping and building complex products
• Experience translating business needs into actionable requirements and managing backlogs in Rally
• Implementation or migration experience
• Proven strategic thinker able to connect business goals to clear execution priorities
• Proven solid leader with the ability to manage team engagement and capacity across initiatives
• Proven ability to influence and collaborate across business, marketing, and technology teams
• Proven clear, confident communicator with solid presentation skills
• Proven solid critical‑thinking skills to simplify complex needs into executable work

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.