Proposal Content and Outreach Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Proposal Content and Outreach Analyst is responsible for working with subject matter experts to develop responses to RFP questions where a standard response does not exist and using the developed response to build out the proposal database of standard content (including language and exhibits). Additionally, the analyst is responsible for the ongoing, regular maintenance of the standard content for accuracy and timeliness through scheduled periodic review of materials with the SME. The analyst is responsible for this work based on assigned product and service areas of the organization. The analyst conducts their work through use of the RFPIO proposal database. The analyst also contributes to projects that support the team's or the overall department's initiatives.

Primary Responsibilities:

• Develop and conduct work based on a thorough understanding of RFP and sales strategy documents
• Based on assigned products and services of the organization:
  • Ensure proposal content and responses are strategic, persuasive and client friendly
  • Work within each RFP project's established timeline to research (via internal SMEs) responses to RFP questions for which a standard response does not exist
  • Leverage the newly developed responses to augment the proposal database of standard content through use of strong writing and editing skills
  • Collaborate with SMEs on a regular, ongoing basis to review and update standard proposal content
  • Maintain a working knowledge of assigned topics and working relationships with SMEs to proactively support the quality and accuracy of proposal responses and standard content
  • Maintain a comprehensive SME List that supports the analyst's assigned topics
  • Actively seek and implement ways to make standard content strategic, compelling and competitive in the market
  • Collaborate with UnitedHealth Group businesses to assure content integrity and message alignment as needed
  • Contribute to team knowledge-sharing with internal customers via newsletters and team meetings
  • Use RFPIO proposal database tool to manage content according to established process and procedures
  • Act as an involved team member, contributing meaningful suggestions toward team growth, engagement and process enhancements
  • Actively contribute to the team's success by fully engaging in assigned roles as part of group projects or overall department initiatives
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 3+ years of proposal-related experience, preferably in the PBM or healthcare arena
• 3+ years of strategic project management experience, including workflow and timeline management, with a strong focus on multiple projects
• Experience with Microsoft Office applications and proposal management tools
• Proven excellent written and oral communication skills
• Proven exercised critical and analytical thinking skills
• Proven skills editing proposal content
• Proven to be self-start and independent working skills
• Proven attention to detail
• Proven time management - adherence to deadlines

Preferred Qualification:

• Content management experience with RFPIO

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.