Senior Tech Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Define product vision and strategy
• Own product roadmap & prioritization
• Drive product development execution
  • Write and maintain features, user stories, and acceptance criteria
  • Maintain backlog
  • Partner closely with engineering to refine solutions and scope work
  • Participate in agile ceremoniies (sprint planning, standups, demos, etc.)
• Act as technical bridge
  • Write and maintain product requirement documentation
  • Translate business requirements into technical solutions
  • Understand system architecture, APIs, and integrations
  • Collaborate closely with engineers on design decisions and technical tradeoffs
• Drive data-informed decisions
  • Define and track KPIs, success metrics, and product health indicators
• Stakeholder management & communication
  • Serve as the central point of coordination across Engineering, Design, Marketing & Sales, and Support
  • Communicate product updates, risks, and outcomes to leadership
  • Manage expectations and resolve conflicts across stakeholders
• Lead product launches & Adoption
• Manage product lifecycle
  • Oversee end-to-end product lifecycle
  • Continuously improve existing features and retire underperforming ones
  • Manage backlog of enhancements, bugs, and tech debt
• Lead without authority
  • nfluence cross-functional teams without direct reporting authority
  • Drive alignment in situations with ambiguity or competing priorities
  • Make high-impact decisions with incomplete information
• Manage risks and dependencies
  • dentify and mitigate delivery risks, technical debt, and dependencies
  • Ensure compliance with security, privacy, and regulatory requirements
  • Escalate blockers and drive resolution quickly
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate degree or equivalent experience
• Bachelor's degree in Computer Science, Engineering, Information Systems, or Business (with solid technical exposure)
• Professional Experience
  • 8+ years of product management, program management, or related experience
  • Experience working with software development teams as well as agile/scrum environments
• Technical Skills & Knowledge
  • System architecture (microservices, APIs, cloud platforms)
  • Software development lifecycle (SDLC)
  • Familiarity with cloud platforms, data systems and analytics, APIs
• Product Management Skills
  • Expertise in:Writing PRDs, user stories, and requirements | Roadmap planning and prioritization | Product lifecycle management
  • Experience with:Agile methodologies | product tools (Jira, Aha)
• Communication & Collaboration
  • Solid written and verbal communication
  • Ability to: Translate technical concepts into business language | Work cross-functionally with engineering, design, and business teams

Preferred Qualifications:

• Professional experience
  • RCM technology background preferred
• Experience with:
  • AI/ML products or data platforms
  • DevOps, CI/CD pipelines
  • Security, privacy, or compliance frameworks
• Experience as:
  • Software engineer
  • Technical program manager
  • Systems architect

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.