Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This role will be helping to maintain technical product coverage for Behavioral Health Utilization Management (BH UM) initiatives supporting payer and government channels. The role supports product development and client implementations, data residency requirements, and government program controls. The role enables cost effective execution by preventing downstream delays, compliance exposure, and fragmented ownership that would otherwise require higher cost remediation.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provide day to day technical product execution for payer and government BH UM initiatives
• Ensure compliant delivery by managing work that involves restricted data sets and regulated environments
• Serve as the primary onshore coordination point between engineering, implementation, clinical, and business stakeholders
• Enable timely client implementations and production support by addressing dependencies that offshore teams cannot access or resolve
• Reduce delivery risk, compliance exposure, and execution delays associated with regulated BH programs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree
• 2+ years of experience in technical product management 

Preferred Qualifications:

• AI & Tooling Skills 
  • Technical product execution experience supporting payer and/or government healthcare programs
  • Working knowledge of Behavioral Health UM concepts, workflows, and regulatory considerations
  • Ability to translate regulatory, contractual, and operational requirements into clear product requirements
  • Experience coordinating delivery across engineering, implementation, clinical, and business teams
  • Strong written and verbal communication skills, with the ability to influence senior leaders and diverse stakeholders
• Compliance & Delivery Skills
  • Understanding of data handling, access controls, and offshore delivery constraints
  • Ability to ensure compliant execution in payer, Medicaid, Medicare, or other government regulated contexts
  • Proven skills in identifying delivery risks early and driving timely resolution to avoid implementation delays
• Execution & Collaboration Skills
  • Strong written and verbal communication for onshore stakeholder coordination
  • Ability to support client implementations, production readiness, and issue triage
  • Experience working within scaled delivery models and prioritizing work under delivery pressure
  • Demonstrated use of AI assisted tools (e.g., Copilot, generative AI platforms) to: 
    • Accelerate requirements analysis and documentation
    • Summarize findings, decisions, and risks
    • Improve backlog refinement and prioritization efficiency
  • Hands on experience with product and delivery tools such as Rally, Aha!, or equivalent, with AI enabled features
  • Ability to apply AI responsibly within regulated environments, using AI to enhance productivity while maintaining human oversight and accountability

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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