Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Manages a specific good or service available externally on the market that can be sold stand-alone, and that directly generates revenue. Responsible for the full product lifecycle management, including: strategy, design, development, management and end of life of new, existing or acquisition products. Leverage market insights to understand market/customer needs to identify new opportunities or make adjustments to current product offerings. Accountable for delivering product performance against expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction.

General Profile:

• Generally work is self-directed and not prescribed
• Works with less structured, more complex issues
• Serves as a resource to others

Job Scope and Leveling Guidelines:

• Assesses and interprets customer needs and requirements
• Identifies solutions to non-standard requests and problems
• Solves moderately complex problems and/or conducts moderately complex analyses
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Translates concepts into practice
• Provides explanations and information to others on difficult issues
• Coaches, provides feedback, and guides others
• Acts as a resource for others with less experience

Primary Responsibilities:

• Portfolio Strategy: Understands market needs and supports product(s)
• Roadmap Management: Maintains strategic roadmap and product backlog prioritization
• Communication: Regularly updates stakeholders on development roadmaps, backlog status, and business priorities
• Collaboration: Aligns with product operations, support, market, and growth teams on product strategy. Works closely with Directors, GMs and Marketing teams in a sales capacity
• Customer Interaction: Engages with external customers for feedback and participates in business reviews
• Process Management: Manages the Accelerate process and ensures technical oversight with R&D leadership
• Change Management: Oversees adherence to change management procedures
• Stakeholder Communication: Identifies and works with support teams to draft customer communications
• Budget and Contracts: Manages capital budgets, contract language, and product imaging
• Expertise: Provides subject matter expertise and develops business requirements
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 9+ years of overall experience
• Experience navigating global, cross-functional environments and driving initiatives across multiple business units
• Solid understanding of software development lifecycle
• Familiarity with design systems, component libraries, and tools like Figma
• Proficiency in Jira and Aha! for planning and tracking
• Deep knowledge of Agile practices
• Proven excellent communication, facilitation, and organizational skills
• Proven ability to influence outcomes across complex initiatives and lead meetings with senior leadership
• Proven ability to coach teams, manage OKRs, and contribute to product maturity and innovation

Preferred Qualifications:

• 5+ years of Product Management experience
• 3+ years of Pharmacy Background

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.