Senior Business Systems Analyst - Patient Accounting Analyst - Pune

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Support and enhance Cerner Patient Accounting workflows including billing, claims, payments, adjustments, follow-ups, and AR management
• Configure and maintain PA components such as billing entities, financial classes, charge rules, write-offs, and transactions
• Analyze business requirements and translate them into Cerner PA configuration and functional solutions
• Perform incident management, root cause analysis, and defect resolution for PA-related issues
• Support upgrades, domain moves, testing (unit, integration, UAT), and go‑live activities
• Collaborate with Revenue Cycle, Patient Financial Services (PFS), Compliance, and Technical teams
• Develop and maintain functional documentation, workflows, and configuration guides
• Validate data accuracy and ensure compliance with healthcare billing standards and organizational policies

• Provide end‑user support, training, and knowledge transfer as needed

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Healthcare, Information Systems, Finance, or related field (or equivalent experience)
• 4+ years of hands-on experience with Cerner Patient Accounting
• Experience with billing, claims processing, AR, cash posting, and adjustments
• Solid understanding of Revenue Cycle Management (RCM) processes
• Proven ability to analyze complex workflows and recommend system improvements
• Proven solid communication skills with the ability to work with both technical and business teams

Shift : 2:30 PM - 12:00 AM (midnight IST)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.