IT Project Manager - San Juan, PR

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role is responsible for planning, executing, and delivering technology projects for healthcare organizations. The individual will act as a key liaison between the client and Optum Connect, ensuring smooth coordination and successful delivery of projects within the healthcare domain.

***ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***

Primary Responsibilities:

• Person will be responsible for managing end-to-end projects for the client's clinical and non-clinical projects
• Will identify and define business, functional and interface requirements
• Responsible for defining project scope, objectives and deliverables aligned with healthcare regulations and organizational goals
• Develop detailed project plans, timelines, and resource allocation
• Will be responsible for collaborating with clinical, administrative and IT teams to gather requirements
• Provide regular status updates to leadership and stakeholders
• Maintain documentation for audits and compliance
• Facilitate meetings and ensure transparency in progress tracking

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience in IT project coordination, preferably in a healthcare or technology environment 
• Excellent communication skills, including prior experience working with onshore healthcare clients
• Proficiency in ServiceNow, MS Office and familiarity with MS Project or similar project management tools
• Basic understanding of IT infrastructure and SDLC processes
• Solid orientation toward customer service and teamwork

Preferred Qualifications:

• PMP or equivalent certification
• Prior working experience with ServiceNow for project tracking and management
• Familiarity with HIPAA and other healthcare compliance standards
• Ability to manage multiple tasks and prioritize effectively
• Solid team-oriented skills with the ability to interact effectively with cross-functional teams

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.