Operational Trainer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Medical coding academy trainer delivers an effective certification training to equip learners to successfully clear a medical coding certification examination offered through the American Academy of Professional Coders (AAPC) while also providing the knowledge and skills needed to work as a professional medical coder.

Primary Responsibilities:

• Create, develop, and deliver a medical coding academy training course for either Certified Professional Coder (CPC) and/or Certified Inpatient Coder (CIC) as per business requirement
• Support team in terms of registration and scheduling of their examination
• Accomplish training readiness and all logistics required to conduct the academy training (coding manuals, training rooms, etc.)
• Prepare learning materials whenever required
• Tracking assessment scores
• Organize, coordinate, and communicate training programs for the business
• Provide feedback on regular basis
• Partner with leadership to provide coaching during training
• Provide feedback to management on individual and group training results
• Provide feedback to the instructional design team
• Review and update training materials as needed
• Ability to facilitate diverse groups of people
• Flexible to travel depending on business requirement to conduct training from different sites
• Other duties may apply

***ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Certified Medical Coder with the following credentials: CPC, CIC, or CCS (CPC is mandate)
• 1+ years of experience in outpatient or inpatient coding/auditing
• 1+ years of experience in a clinical setting
• Demonstrated working knowledge of computer functions and applications such as Microsoft Office (Outlook, Word, Excel) and Windows operating systems
• Willing to work 40 hours per week. (May be required upon business needs to work weekends, holidays, and shifting schedules)
• Ability to work from an office - trainers are required to be in the office when the new hires are in the office
• Fluent in Spanish/English

Preferred Qualification:

• Training experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.