Workforce Planning Analyst - San Juan, PR

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

The Workforce Planning Analyst will lead the design and hands-on development of enterprise-scale planning models supporting workforce planning, finance, sales, and operations. This role sits within a centralized planning team and plays a critical part in delivering scalable, high-performance solutions that enable data-driven decision-making across the business.

This is a high-impact, execution-focused role with ownership of model design, build quality, and delivery outcomes. The ideal candidate is a proven Anaplan builder with experience delivering end-to-end implementations, who thrives in a structured environment and contributes to both solution delivery and team standards.

Primary Responsibilities:

• Support building and maintaining Anaplan models (modules, lists, and basic workflows) 
• Help translate business needs into simple, structured solutions 
• Assist in developing and updating models through iterative work cycles 
• Support data validation, model accuracy, and basic performance improvements 
• Work with finance and business teams (FP&A, operations) to understand planning needs 
• Assist with data integrations and data preparation from different sources 
• Follow established modeling standards, documentation, and governance practices 
• Participate in testing, reviews, and deployment support activities 
• Leverage tools (including automation and AI where applicable) to improve efficiency and accuracy
• Independently owns model components or functional domains end-to-end
• Decomposes complex planning problems into scalable, maintainable solutions
• Ensures accuracy, performance, and long-term sustainability of models
• Builds trust with stakeholders through delivery, clarity, and reliability
• Supports onboarding, mentoring, and development of team standards and best practices

***ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ year of experience in workforce management (real time management, scheduling, and forecast & planning) 
• Experience in analytics, financial analysis, or data-focused roles 
• Experience with FP&A processes (budgeting, forecasting, financial modeling) 
• Solid analytical skills with experience in structured logic, data modeling, and scalable solutions 
• Working knowledge of SQL and/or BI tools (Power BI, Tableau)
• Proficiency in large dataset handling and advanced Excel

Preferred Qualifications:

• Anaplan Model Builder Certification (Level 2+)
• Training/certification support may be available for high-potential candidates
• Experience working in enterprise planning environments (multi-model ecosystems, CoE/governance structures)
• Experience in workforce planning, capacity planning, or headcount modeling at scale
• Familiarity with Agile delivery frameworks
• Exposure to Anaplan or similar planning tools 
• Exposure to platforms such as Workday, SAP, Snowflake, or similar enterprise systems

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.