Project Support Coordinator - National Remote - WellMed

Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together.  

The Project Support Coordinator reviews assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identifies opportunities to improve process and manages improvement projects for HEDIS, CAHPS and HOS strategic initiatives. Investigates non-standard requests and problems, makes presentations to direct management and completes projects on time and within scope.

This position requires the ability to work full-time, Monday - Friday within our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional overtime.

In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors' offices. At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Prepare and maintain recurring reports, trackers, and project documentation
• Organize, validate, cleanse, and format large datasets using Microsoft Excel
• Create and update executive-level PowerPoint presentations that communicate project status, metrics, and key outcomes
• Support quality and operational initiatives through data preparation, report generation, and documentation management
• Coordinate project activities, timelines, meeting materials, and follow-up items
• Maintain workflows, policies, procedures, and related business documentation
• Compile information from multiple sources and present it in a clear, accurate, and professional format
• Create charts, graphs, tables, and visual summaries for leadership presentations
• Monitor and track project milestones, deliverables, and reporting requirements
• Assist business partners with reporting requests and presentation updates
• Support process documentation and continuous improvement efforts as directed by project and operational leaders
• Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of experience in project coordination, reporting, operations support, administrative support, business support, or a related role
• Intermediate to advanced Microsoft Excel skills, including: 
  • VLOOKUP/XLOOKUP
  • Pivot Tables
  • Data cleansing and validation
  • Managing large datasets
  • Basic chart creation
• Solid Microsoft PowerPoint skills, including creating professional presentations for leadership audiences
• Demonstrated attention to detail and commitment to data accuracy
• Demonstrated solid organizational and time-management skills
• Demonstrated ability to manage multiple assignments and meet deadlines in a remote work environment
• Demonstrated solid written and verbal communication skills
• Proven ability to learn new systems, processes, and reporting tools
• Ability to keep all company sensitive documents secure (if applicable) 
• Dedicated work area established that is separated from other living areas and provides information privacy
• Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Preferred Qualifications:

• Experience supporting healthcare quality and performance measurement programs
• Experience supporting projects or operational initiatives
• Experience using Visio, Power BI, Tableau, or similar tools

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.