Business Systems Analyst

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Position Summary

As a Business Systems Analyst, you will play a key role within our technology operations division, helping to bridge the gap between technical systems and financial/procurement operations. Our team is focused on building and optimizing technology cost models, streamlining procurement processes, and establishing strategic marginal unit rates of technology services. By leveraging cutting-edge analytical tools, digital workflows, and modern collaborative practices, you will help our organization analyze cost differences among technology options, ensuring sound investments and smart decision-making. 

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Build and maintain comprehensive technology cost and financial models to support strategic planning and forecast accuracy. 

• Document and maintain marginal unit rates of technology services to drive transparency across technology offerings. 

• Evaluate cost differences among technology options via Return on Investment (ROI) and Cost-Benefit Analyses (CBAs) to guide platform selection. 

• Initiate and coordinate procurement workflows, purchase requests, and capital justifications across business divisions. 

• Write robust purchase justifications for capital, software maintenance, and professional services to facilitate timely executive approvals. 

• Collaborate and interact effectively with US-based team members and stakeholders across US time zones. 

• Use enterprise-approved AI tools to streamline operational workflows, automate routine financial tracking, and drive continuous team efficiency. 

• Evaluate emerging digital and technological trends to inform cost-effective solution designs and support strategic business innovation.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma/GED
• 2+ years of experience in business analysis, technology cost modeling, or financial operations role 

• 2+ years of experience conducting ROI analyses and Cost-Benefit Analyses (CBAs) 

• 2+ years of intermediate to advanced proficiency with Microsoft Excel (e.g., data manipulation, pivot tables, modeling formulas) and PowerPoint 

• 1+ year of experience utilizing enterprise procurement systems (such as Ariba) 

• Ability to work during US business hours to support team members and partners across US time zones 

Preferred Qualifications:

• Bachelor's degree or 4+ years of equivalent experience (e.g., in technology operations, financial analysis, or business systems analysis) 

• Proficiency with data visualization tools such as Power BI or Tableau 

• Strong communication and analytical skills, with experience presenting complex cost models to diverse stakeholder groups 

• Experience working in a large-scale corporate IT or tech-focused organization 

• Knowledge of FinOps principles or cloud cost-optimization strategies 

• Demonstrated experience using digital tools or modern AI productivity software to automate workflows and optimize daily tasks 

• General understanding of technology infrastructure concepts or public cloud services (e.g., AWS, Azure) 

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from will range from $72,800 to $130,000 per hour based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.    

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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