Registered Nurse - Palliative Care Clinical Director

Explore opportunities with Casa de la Luz Hospice Palliative Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

Position is based in Tucson, AZ at the main office located at 7740 N. Oracle Road.  Position also requires travel to Mesa, Flagstaff, WA and NV.  

As the Palliative Care Clinical Director, you will be responsible for the operational leadership, supervision, provision, and documentation of the palliative care interdisciplinary team in accordance to Federal and State regulations. You will provide clinical leadership in conjunction with and under the auspices of the palliative care service medical director to achieve consistent high-quality patient care, outcomes, and satisfaction. Coordinates and completes assigned duties to support effectively the immediate and long-range objectives of the company. Enhances profitability and sustainability of the agency. Recruits, retains and manages an effective and efficient clinical team. Facilitates and participates in interdisciplinary team meetings, in-services, committees, quality improvement, and other meetings. Reviews and recommends changes in policies, procedures, and forms. You will also manage the clinical interdisciplinary team including Palliative Care NPs, RNs, Social Workers, Chaplains, and office staff. Assists the medical director as needed.

Primary Responsibilities: 

• Lead day-to-day palliative care operations, coordinating referrals and care management workflows to support timely, high-quality service delivery
• Coordinate patient care communication and interdisciplinary collaboration (including scheduling/facilitating IDG meetings) to ensure continuity of care
• Oversee clinical documentation and required reporting (referrals, visit notes, transfers/discharges, events), ensuring accuracy and compliance
• Coordinate and support the palliative plan of care in partnership with the Medical Director/NPs; collaborate with patients/families, providers, and the interdisciplinary team to achieve goals
• Conduct patient visits as needed; assess patient needs, document condition, and escalate unaddressed needs to the physician/NP promptly
• Provide team leadership, staffing support, onboarding/orientation, training/in-services, and performance management; participate in QAPI and drive follow-up on action plans
• Support operational/financial stewardship, including scheduling/resource optimization, coding/billing oversight, and partnering on budget and performance goals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• Active RN license in state of practice
• 2+ years clinical experience 
• Experience collaborating in an interdisciplinary team environment
• Valid driver's license, valid vehicle insurance, and access to dependable transportation (vehicle or public transportation)

Preferred Qualifications:

• Current CPR certification or ability to obtain with in 90 days of employment
• Hospice or palliative care certification 
• Hospice or palliative care experience
• Clinical experience in the home environment
• Leadership experience (finance, budget, community resources, quality outcomes, customer service, growth, and team building)  
• Knowledge of palliative care and ability to communicate professionally with referral sources, healthcare partners, and colleagues regarding disease trajectory, clinical assessment, and appropriate interventions (including physical, psychosocial, and spiritual needs)  
• Demonstrated independent problem-solving, sound judgment, and ability to manage office staff, clinical professionals, and providers
• Demonstrated ability to balance workload and prioritize multiple tasks while maintaining a positive, service-oriented leadership approach
• Ability to shift focus throughout the workday and handle sensitive issues with thoughtful prioritization of action and outcomes

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.