Enrollment and Reporting Analyst

This position follows a hybrid schedule with (4) days per week In-office days per week. Our office is located at 655 New York Ave, Washington, DC.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:30 pm EST. It may be necessary, given the business need, to work occasional overtime. This role follows a hybrid work model, requiring employees to work four days in the office and one day remotely each week. Our office is located at 655 New York Ave, Washington, DC.

We offer 1 week of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.

Primary Responsibilities:

The UnitedHealthcare Community Plan of DC proudly serves the Dual Eligible Special Needs (D-SNP) population in the District of Columbia and is excited to recruit for an Enrollment & Reporting Analyst in our Operations team. This individual will be responsible for:

Enrollment & Eligibility

• Member Enrollment reporting needs, including coordination end-to-end, quality control, data cleaning, and regulatory-ready prep
• Eligibility research (including recertifications), problem-solving and resolutions for requests and/or escalations from the team or regulators
• Coordination with different teams across the enterprise
• Growth data and analytics, including identifying trends and opportunities for membership growth in the District of Columbia

Operations Regulatory Reporting

• Operations reporting needs, including reports related to recertifications, enrollee services and more
• Compliance support, including external audit support and coordination

Other Health Plan Operations Reporting or Analytics Support

• As needed, including managing data dashboards on excel or supporting enrollee services

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 2+ years of experience in healthcare enrollment and eligibility operations, including member enrollment reporting, recertification processes, and resolving complex eligibility issues or escalations
• 2+ years of experience in reporting, data management, and analytics, including data visualization and insights generation
• Advanced experience with Microsoft Excel (create dashboards / spreadsheets, as well as sort, filter, use pivot tables and Macros)
• Experience with Microsoft Word (create correspondence/reports and work within templates)
• Experience with Microsoft PowerPoint (create senior-level ready presentations or reports and present)
• Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:30 pm EST. It may be necessary, given the business need, to work occasional overtime. This role follows a hybrid work model, requiring employees to work four days in the office and one day remotely each week. Our office is located at 655 New York Ave, Washington, DC.

Preferred Qualifications:

• Experience with Tableau

Telecommuting Requirements:

• Reside within commutable distance to the office at 655 New York Ave, Washington, DC.
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,000 to $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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