Health Information Management - Operations

This position is Onsite. Our office is located at N17W24100 Riverwood Dr, Waukesha, WI 53188.

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.

Performs medical record documentation quality review and analysis to assure completeness of the medical record. Has an understanding of reimbursement issues relating to the effect on timely chart completion. Ensures charts have appropriate documentation through knowledge and application of the requirements of the Joint Commission, Medicare, Medical Staff Rules and Regulations, state statutes and other regulating agencies.

This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 4:30 pm.

We offer 4 weeks of on-the-job training. The hours of training will be aligned with your schedule during normal business hours.

Primary Responsibilities:

• Meets the role specific accuracy standards on a consistent basis
• Meets the role specific quality standards  on a consistent basis
• Accurately enters / updates deficiencies in the computer, with a 95% accuracy rate
• Manages and analyzes health information to ensure the accuracy, completeness, and security of patient information
• Demonstrates a willingness to offer new suggestions and then follows through on those process improvement suggestions
• Completes job responsibilities to ensure workflow processes meet required turn around times
• Notifies supervisor if task cannot be completed as soon as possible and well before end of shift
• Makes good decisions: or obtains coordinators expertise in order to make most informed decision based on factual and objective data
• Exercises independent judgment in situations when coordinator is unavailable, takes responsibility for decisions made
• Organizes and maintains health information records
• Reviews pre-electronic medical record (EMR) and electronic chart documentation ensuring correct patient, location, and no duplicate information
• Manages requests for documentation and information
• Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
• Distributes reports and results
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• Experience with working in a Health Information Management department, clinical, OR revenue cycle, within healthcare
• Medical records experience
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets), and Microsoft Outlook (email and calendar management)
• Ability to work full time onsite at N17W24100 Riverwood Dr, Waukesha, WI 53188
• Ability to work any of our full time (40 hours / week) shift schedules during our normal business hours of 8:00 am - 4:30 pm from Monday - Friday

Preferred Qualifications:

• 1+ years of experience in Health Information Management
• Medical terminology experience

Soft Skills:

• Critical thinking
• Ability to analyze detailed information
• Ability to utilize communication tools, such as, but not limited to: computer, telephone, voice mail and fax
• Ability to verbally and in writing communicate with employees and visitors
• Ability to move stacks of charts and stacks of reports as needed
• Required to go to other departments and sections of the hospital as needed
• Ability to cross-train on other tasks

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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