Template Editor - Remote

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Position in this function is under direct supervision, the Template Editor is responsible for the administrative template management for providers in one or multiple specialties. Duties include but are not limited to editing of provider templates to reflect approved time off, communication of template changes to department supervisors, phone room supervisors, and scheduling supervisors as applicable, to ensure timely and patient centered rescheduling takes place. Tracking and updating approved time off for providers. Works closely with chiefs and notifies if balance in accruals is low. Setting up new provider templates and modifiers and adjusting for ramp as directed by service line. Ensures template standards are adhered to, including interfacing with analysts for technical guidance on any template issues that may arise.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Moderate work experience within own function
• Some work is completed without established procedures
• Basic tasks are completed without review by others
• Supervision/guidance is required for higher level tasks
• Applies knowledge/skills to activities that often vary from day to day
• Demonstrates a moderate level of knowledge and skills in own function
• Requires little assistance with standard and non-standard requests
• Solves routine problems on own
• Works with supervisor to solve more complex problems
• Prioritizes and organizes own work to meet agreed upon deadlines
• Works with others as part of a team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• HS Diploma/GED or equivalent experience
• 18 years or older
• 3+ years of experience in a clinical or customer service role
• Experience using scheduling software and electronic medical record systems (EPIC)
• Proficient in Microsoft Office programs (Word, Excel, Outlook)
• Working knowledge of patient-related documents is preferred. Strong verbal and written communication skills
• Proven ability to communicate in a professional and appropriate manner
• Proven solid interpersonal, customer service, time management, and organizational skills required
• Proven solid organizational skills are necessary to manage many competing timetables and responsibilities
• Proven ability to effectively plan for the timely and successful completion of short- and long-term objectives
• Proven ability to consistently meet established deadlines for deliverable or activities

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.