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Job category

• Actuarial (2)
• Admin Support Services (3)
• Billing (3)
• Claims (16)
• Customer Services (11)
• Finance (2)
• Healthcare Delivery (112)
• Medical & Clinical Operations (17)
• Network Management (1)
• Nursing (8)
• OptumInsight Consulting (1)
• Pharmacy (12)
• Regulatory & Compliance (5)
• Sales Support (1)
• Sales/Direct Selling (10)
• Technology (2)
• Underwriting & Pricing (2)

Skill

• interact with healthcare users 110
• process medical insurance claims 100
• collect healthcare user data under supervision 94
• answer patients' questions 91
• manage healthcare users' data 79
• answer incoming calls 57
• ensure proper appointment administration 51
• check information on prescriptions 50
• obtain healthcare user's medical status information 50
• record healthcare users' billing information 50
• handle incoming insurance claims 49
• work in multidisciplinary teams related to emergency care 46
• manage a multidisciplinary team involved in patient care 42
• participate in medical records' auditing activities 40
• refer healthcare users 38
• supervise medical office support workers 36
• administer appointments 35
• ensure compliance with healthcare regulations 35
• calculate compensation payments 34
• comply with quality standards related to healthcare practice 34
• 33
• communicate in healthcare 33
• manage operations in healthcare institutions 33
• assist healthcare users achieve autonomy 32
• arrange in-home services for patients 31
• maintain records of work with service users 29
• manage claims process 29
• redirect callers 29
• administrative tasks in a medical environment 27
• provide care for a particular patient group 27
• receive veterinary clients and their animals for appointments 25
• monitor patients' progress related to treatment 24
• monitor waiting list 24
• maintain healthcare user data confidentiality 23
• develop plans related to the transfer of care 22
• identify patients' medical records 22
• transfer medical information 22
• maintain records of clients' prescriptions 21
• ensure safety regulations in dealing with infectious diseases 20
• review patient's medical data 20
• maintain relationships with doctors 19
• prepare doses of medication according to patient needs 19
• provide test results to medical staff 19
• receive patient referrals with eye conditions 18
• review insurance process 18
• collect statistics on medical records 17
• complete patient journey records 17
• contribute to continuity of health care 17
• communicate with nursing staff 16
• undertake post-examination activities 16
• work with nursing staff 16
• advocate for healthcare users' needs 15
• communicate with beneficiaries 15
• examine healthcare facility 15
• manage clinical environments 15
• collect healthcare user's general data 14
• decide on insurance applications 14
• schedule audiologist appointments 14
• check in guests 13
• coordinate care 13
• sterilise medical equipment 13
• advise on healthy lifestyles 12
• ensure flights run to schedule 12
• programme work according to incoming orders 12
• provide necessary documents 12
• solve problems in healthcare 12
• apply caseload management 11
• interpret requests for imaging examinations 11
• prepare for diagnostic imaging procedures 11
• advise on medical records 10
• involve service users and carers in care planning 10
• manage infection control in the facility 10
• monitor patient's health condition 10
• provide learning support in healthcare 10
• assess referred healthcare users 9
• communicate schedules to the people concerned 9
• encourage social service users to preserve their independence in their daily activities 9
• ensure compliance with purchasing and contracting regulations 9
• ensure contract termination and follow-up 9
• gather feedback from employees 9
• investigate social security applications 9
• monitor patient's vital signs 9
• perform clinical coding procedures 9
• process order forms with customer's information 9
• treat medical conditions of elderly people 9
• work in multidisciplinary health teams 9
• achieve sales targets 8
• analyse claim files 8
• collaborate in company's daily operations 8
• discuss the medical history of the healthcare user 8
• ensure customer orientation 8
• inform on insurance products 8
• manage gaming cash desk 8
• perform clerical duties 8
• use venepuncture procedure equipment 8
• adhere to health well-being and safety 7
• allocate numbers to clients' belongings 7
• communicate with customer service department 7
• coordinate membership work 7
• maintain professional administration 7
• manage cash desk 7
• observe healthcare users 7
• operate medical imaging equipment 7
• prepare patients for imaging procedures 7
• provide objective assessments of calls 7
• provide specialist pharmaceutical care 7
• take pharmaceutical inventory 7
• check in passengers 6
• complete membership administration 6
• develop passenger outreach strategies 6
• ensure compliance with company regulations 6
• handle payments in dentistry 6
• handle personal identifiable information 6
• interpret findings from medical examinations 6
• maintain customer records 6
• maintain relationship with customers 6
• manage personnel agenda 6
• mentor other health professionals 6
• monitor service users' health 6
• provide advice on breaches of regulation 6
• provide basic support to patients 6
• provide dental administrative post-treatment patient services 6
• refer service users to community resources 6
• triage clients 6
• advise healthcare users on occupational health 5
• advise on healthcare users' informed consent 5
• apply case management 5
• assist the veterinary surgeon as a scrub nurse 5
• carry out active selling 5
• check the received biological samples 5
• classify insurance claims 5
• collect biological samples from patients 5
• communicate in foreign languages with health service providers 5
• contribute to high level health strategic decisions 5
• contribute to public health campaigns 5
• create underwriting guidelines 5
• dispense medicines 5
• ensure compliance with disclosure criteria of accounting information 5
• ensure products meet regulatory requirements 5
• ensure safety of healthcare users 5
• evaluate benefit plans 5
• infection control 5
• maintain correspondence records 5
• maintain medical devices 5
• maintain treatment records 5
• manage fitness communication 5
• manage key performance indicators of call centres 5
• manage revenue 5
• perform contract compliance audits 5
• prepare dental instruments for sterilization 5
• process payments 5
• provide domestic care 5
• provide guidance on infectious disease 5
• provide healthcare services to patients in specialised medicine 5
• provide membership service 5
• set payment handling strategies 5
• support nurses 5
• support social service users to manage their financial affairs 5
• use treatment verification systems 5
• apply person-centred care 4
• archive healthcare users' records 4
• assist in loan applications 4
• conduct public presentations 4
• connect vehicle maintenance and operations departments 4
• contact customers 4
• contribute to registration of pharmaceutical products 4
• cooperate to resolve information issues 4
• coordinate transport staff training 4
• develop account strategy 4
• educate patient's relations on care 4
• enforce sanitation procedures 4
• ensure the appropriate supply in pharmacy 4
• execute marketing plan 4
• exert a goal-oriented leadership role towards colleagues 4
• follow up pipeline integrity management priorities 4
• foster relationships with various types of carrier 4
• implement scientific decision making in healthcare 4
• inform clients of healthy lifestyle benefits 4
• maintain records of financial transactions 4
• manage account department 4
• manage clients' money matters 4
• manage financial and material resources 4
• manage sales channels 4
• monitor billing procedures 4
• operate cash point 4
• operate electronic payment terminals 4
• organise homecare for patients 4
• patient autonomy 4
• perform customer management 4
• perform debt investigation 4
• perform financial analysis on price strategies 4
• perform follow-up on pipeline route services 4
• perform health assessment 4
• plan product management 4
• provide in-home support for disabled individuals 4
• provide professional care in nursing 4
• represent the company 4
• support patients to understand their conditions 4
• take payments for bills 4
• think proactively to secure sales 4
• work independently in sales 4
• work with healthcare users' social network 4
• administer prescribed medication 3
• advise on medical products 3
• apply a holistic approach in care 3
• assist social service users in formulating complaints 3
• assist social service users with physical disabilities 3
• carry out end of day accounts 3
• collaborate with animal related professionals 3
• conduct continuing professional development workshops 3
• contribute to protecting individuals from harm 3
• counsel healthcare users on medicines 3
• deal with arrivals in accommodation 3
• deliver business research proposals 3
• develop patient treatment strategies 3
• ensure compliance with gaming laws 3
• ensure legal accreditation for forwarding agent operations 3
• file claims with insurance companies 3
• identify pricing opportunities 3
• identify the dietetic professional quality of care 3
• investigate animal related incidents 3
• investigate complaints related to consumer protection 3
• liaise with genetic laboratories 3
• maintain ambulance room stock 3
• maintain anaesthetic machinery 3
• maintain high quality of calls 3
• manage a team 3
• manage backlogs 3
• manage claim files 3
• manage contracts 3
• manage corrective actions 3
• manage financial transactions of fuel station 3
• manage health and safety standards 3
• manage patients with acute illnesses 3
• manage staff 3
• monitor check-out point 3
• monitor customer inquiries 3
• monitor patients' medication 3
• monitor staff absences 3
• perform venepuncture procedures 3
• prepare patients for dental treatment 3
• prevent fraudulent activities 3
• provide advice to emergency callers 3
• provide cost benefit analysis reports 3
• provide customer guidance on product selection 3
• provide high quality customer service 3
• provide psychological support to patients 3
• provide social guidance over the phone 3
• provide specialist pharmaceutical advice 3
• provide support to veterinary clients 3
• refer social service users 3
• review completed contracts 3
• take referrals for genetic testing 3
• take referred patients 3
• transfer patients 3
• transport allocated patients 3
• adjust fuel prices in line with company procedures 2
• adjust production schedule 2
• advise on insurance policies 2
• analyse data for aeronautical publications 2
• analyse goal progress 2
• analyse insurance needs 2
• analyse reports provided by passengers 2
• apply conflict management 2
• apply hygiene standards 2
• apply territory planning 2
• audit contractors 2
• build community relations 2
• build trust 2
• carry out order intake 2
• carry out quality control in microbiology laboratories 2
• collaborate in the development of marketing strategies 2
• communicate verbal instructions 2
• compile legal documents 2
• complete administration 2
• complete transaction procedures for returned vehicles 2
• comply with legislation related to health care 2
• conduct contact tracing interviews 2
• conduct fact finding 2
• conduct physical examinations 2
• coordinate shifts 2
• coordinate technical standards for global interoperability 2
• correspond with licence applicants 2
• create import-export commercial documentation 2
• create insurance policies 2
• deliver outstanding service 2
• develop investigation strategy 2
• develop pension schemes 2
• develop plans related to client discharge 2
• enable access to services 2
• enforce customer's debt repayment 2
• engage with rail stakeholders 2
• ensure compliance with accounting conventions 2
• ensure compliance with environmental legislation 2
• ensure compliance with warranty contracts 2
• ensure cross-department cooperation 2
• ensure equipment availability 2
• ensure safe transport of money 2
• ensure sentence execution 2
• estimate impact of risks 2
• gather data for forensic purposes 2
• guide staff 2
• handle financial transactions 2
• identify policy breach 2
• inspect government policy compliance 2
• interpret spoken language between two parties 2
• interview parties in relation to animal welfare investigations 2
• investigate complaints about improper waste handling 2
• investigate forgery cases 2
• lead police investigations 2
• liaise with auditors 2
• maintain dental station and operatory 2
• maintain medical laboratory equipment 2
• maintain pharmaceutical records 2
• maintain transaction's reports 2
• maintain up-to-date aeronautical information management services 2
• manage aftersales processes to comply with business standards 2
• manage contract disputes 2
• manage data for legal matters 2
• manage project changes 2
• manage project information 2
• manage radiology information system 2
• manage vehicle services' financial resources 2
• map out customer requirements into pragmatic actions 2
• monitor cashiers 2
• monitor policy proposals 2
• negotiate settlements 2
• negotiate with key stakeholders in the automotive retail sector 2
• participate in medical inventory control 2
• perform child welfare investigations 2
• perform covert investigations 2
• perform forensic accounting 2
• perform internal investigations 2
• plan shifts of employees 2
• prepare cost-plus pricing models 2
• prepare credit reports 2
• prepare patients for surgery 2
• process refunds 2
• process reservations 2
• provide advocacy interpreting services 2
• provide feedback on patient's communication style 2
• provide protective equipment against infectious diseases 2
• resolve difficult account allocation cases 2
• route correspondence to business departments 2
• run preventive simulations 2
• schedule shifts 2
• set up pricing strategies 2
• supervise accounting operations 2
• supervise legal case procedures 2
• supervise the work of staff on different shifts 2
• support individuals to adjust to physical disability 2
• support veterinary diagnostic procedures 2
• train staff in quality procedures 2
• transport patient to medical facility 2
• triage clients for physiotherapy 2
• undertake clinical audit 2
• use technical equipment for sterilisation 2
• work in shifts 2
• work with healthcare users under medication 2
• transformation and loading tools 1
• accurately estimate work hours 1
• actuarial science 1
• adapt to emergency care environment 1
• adhere to standard procedures 1
• adjust priorities 1
• administer radiation treatment 1
• administer radiotherapy 1
• advertise travel insurance 1
• advise architects 1
• advise on communication strategies 1
• advise on market strategies 1
• advise on participation in financial markets 1
• advise on risk management 1
• advise on social security benefits 1
• advise policy makers in healthcare 1
• align software with system architectures 1
• analyse business processes 1
• analyse call performance trends 1
• analyse customer service surveys 1
• analyse financial risk 1
• analyse large-scale data in healthcare 1
• analyse processes influencing health care delivery 1
• analyse quality of nurse care 1
• analyse supply chain trends 1
• analyse work-related written reports 1
• answer emergency calls 1
• answer requests for quotation 1
• anticipate potential deficiencies 1
• apply foreign languages in social services 1
• apply procedures to ensure cargo complies with customs regulations 1
• apply technical communication skills 1
• assess administrative burden 1
• assist employee health programmes 1
• assist in developing practices for well being of employees 1
• assist in epilepsy surgery 1
• assist individuals with disabilities in community activities 1
• assume responsibility 1
• attach accounting certificates to accounting transactions 1
• build helping relationship with social service users 1
• build international relations 1
• build predictive models 1
• calculate employee benefits 1
• calculate insurance rate 1
• calculate wages 1
• carry out calculations in hospitality 1
• carry out treatment prescribed by doctors 1
• check payrolls 1
• clinical coding 1
• collaborate to discuss treatment plans in psychotherapy 1
• commission evaluation 1
• communicate analytical insights 1
• communicate professionally with colleagues in other fields 1
• communicate reports provided by passengers 1
• communicate technicalities with clients 1
• communicate with banking professionals 1
• communicate with stakeholders 1
• compare insurance products 1
• compare shipment contents with waybill 1
• compile statistical data for insurance purposes 1
• conduct evaluation of quality standards 1
• conduct veterinary consultation 1
• consult with stakeholders on implementation of a production 1
• control financial resources 1
• control of expenses 1
• coordinate automotive repair and maintenance service 1
• coordinate engineering teams 1
• coordinate export transportation activities 1
• coordinate with other emergency services 1
• create a work atmosphere of continuous improvement 1
• data extraction 1
• delegate emergency care 1
• demonstrate trustworthiness 1
• design enterprise architecture 1
• develop employee retention programs 1
• develop financial products 1
• develop financial statistics reports 1
• develop new products 1
• develop staff 1
• diagnose nursing care 1
• discuss dental treatment options with patient 1
• disseminate messages to people 1
• edit dictated medical texts 1
• educate healthcare users on nutrition 1
• educate on oral healthcare and disease prevention 1
• encourage teams for continuous improvement 1
• ensure adherence to the constitution 1
• ensure aircraft compliance with regulation 1
• ensure compliance with railway regulation 1
• ensure compliance with shipment regulations 1
• ensure conformity to specifications 1
• ensure continuous preparedness for audits 1
• ensure curriculum adherence 1
• ensure gambling operational standards 1
• ensure mining records are maintained 1
• ensure price competitiveness 1
• ensure regulatory compliance concerning distribution activities 1
• ensure regulatory compliance in pipeline infrastructures 1
• ensure the privacy of guests 1
• establish contact with potential donors 1
• evaluate cost of software products 1
• evaluate delivery of radiation treatment 1
• evaluate education programmes 1
• exert expenditure control 1
• expand the network of providers 1
• explain financial jargon 1
• facilitate physical activity in the community 1
• follow clinical guidelines 1
• follow ethical code of conduct in transport services 1
• follow ethical code of conduct in assessment situations 1
• follow evaluation procedures of materials at reception 1
• follow the statutory obligations 1
• follow up accounts receivables 1
• forecast account metrics 1
• form operational strategies for law enforcement 1
• fraud detection 1
• generate reconciliation reports 1
• handle mergers and acquisitions 1
• handle quotes from prospective shippers 1
• handle shipment paperwork 1
• have computer literacy 1
• hear legal arguments 1
• identify accounting errors 1
• identify new business opportunities 1
• identify patients' behaviours 1
• identify preventive actions 1
• identify process improvements 1
• identify training needs 1
• implement hedging strategies for clients 1
• implement policy in healthcare practices 1
• implement sales strategies 1
• improve business processes 1
• improve safety of medicines 1
• inform customers of activity changes 1
• inform policy makers on health-related challenges 1
• inspect contracts for related grounds maintenance work 1
• integrate community outreach 1
• integrate shareholders' interests in business plans 1
• interpret current data 1
• interpret languages in conferences 1
• interpret medical results 1
• interview insurance claimants 1
• issue sales invoices 1
• keep grant applicant informed 1
• lead claim examiners 1
• lead healthcare services changes 1
• lead managers of company departments 1
• liaise with transportation services 1
• listen to the stories of the disputants 1
• maintain ICT server 1
• maintain contract administration 1
• maintain contractual information 1
• maintain database performance 1
• maintain emergency vehicle equipment 1
• maintain financial records 1
• maintain pharmacy records 1
• maintain pricing database 1
• maintain privacy of service users 1
• maintain records of phone calls 1
• make independent operating decisions 1
• manage accounts 1
• manage administrative systems 1
• manage advocacy strategies 1
• manage assignment of bus routes 1
• manage changes in ICT system 1
• manage communicable disease 1
• manage computer-based transport operation control systems 1
• manage corporate training programmes 1
• manage financial aspects of a company 1
• manage front operations 1
• manage gambling finances 1
• manage hospital-acquired infections 1
• manage hospitality revenue 1
• manage loan applications 1
• manage logistics pricing systems 1
• manage medical supply chains 1
• manage medium term objectives 1
• manage membership 1
• manage operational budgets 1
• manage pension funds 1
• manage recycling program budget 1
• manage relationships with stakeholders 1
• manage sales teams 1
• manage standard enterprise resource planning system 1
• manage system testing 1
• manage tender processes 1
• manage yield 1
• managing a business with great care 1
• match vehicles with routes 1
• meet commitments 1
• meet the requirements of social security reimbursement bodies 1
• monitor airworthiness certifications 1
• monitor basic patients signs 1
• monitor communication channels' performance 1
• monitor contractor performance 1
• monitor customer service 1
• monitor drivers 1
• monitor field surveys 1
• monitor financial accounts 1
• monitor loan portfolio 1
• monitor recommendation follow-up 1
• monitor vehicle fleet operations 1
• motivate staff to reach sales targets 1
• negotiate buying conditions 1
• negotiate sales contracts 1
• negotiate with stakeholders 1
• observe record keeping standards in chiropractics 1
• offer assistance to national citizens 1
• operate cash register 1
• optimise financial performance 1
• organise supporters 1
• output electronic files 1
• oversee all travel arrangements 1
• oversee clinical information system activities 1
• oversee freight-related financial documentation 1
• participate as observer in different types of audits in the food sector 1
• perform contract reporting and evaluation 1
• perform failure analysis of production process 1
• perform on-treatment review 1
• perform patient activity analyses 1
• perform product planning 1
• perform radiation treatments 1
• perform sworn translations 1
• plan advanced nursing care 1
• plan nursing care in a specialised field 1
• plan schedule 1
• plan the work of teams and individuals 1
• prepare case files in relation to animal related investigations 1
• prepare compliance documents 1
• prepare financial auditing reports 1
• prepare financial statements 1
• prepare paychecks 1
• prepare radiopharmaceuticals 1
• prescribe advanced nursing care 1
• prescribe animal medications 1
• process applications 1
• prospect new regional contracts 1
• provide ICT support 1
• provide chiropractic diagnosis 1
• provide comprehensive care for patients with surgical conditions 1
• provide department schedule for staff 1
• provide education on family life 1
• provide homologation management services 1
• provide improvement strategies 1
• provide information on chiropractic treatment outcomes 1
• provide information on education financing 1
• provide interpreting services in tours 1
• provide nursing advice on healthcare 1
• provide operational efficiency training to employees 1
• provide osteopathic diagnosis 1
• raise awareness on local community's priorities 1
• receive key information about projects 1
• receive shipment packaging information 1
• recruit members 1
• replicate customer software issues 1
• report medication interaction to pharmacist 1
• report to the team leader 1
• represent special-interest groups' members 1
• respond to incidents in cloud 1
• review construction projects 1
• service rooms 1
• set organisational policies 1
• set sales goals 1
• set up effective working relationships with other sports players 1
• solve ICT system problems 1
• solve operational transport problems 1
• supervise pharmaceutical staff 1
• support informed consent 1
• support service users in developing skills 1
• take blood samples 1
• teach basic numeracy skills 1
• teach digital literacy 1
• teach nursing principles 1
• transcribe medical data 1
• transfer patients to and from ambulance vehicles 1
• type at speed 1
• type error-free documents 1
• type on electronic devices 1
• use ICT ticketing system 1
• use clinical assessment techniques 1
• use computer programs to improve patients' skills 1
• use mathematical tools for managing vehicles 1
• use microsoft office 1
• use office systems 1
• use person-centred planning 1
• verify visitor identification 1
• work independently in landscaping 1
• write inspection reports 1
• write reports on emergency cases 1

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