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• Business & Data Analytics (7)
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• Claims (1)
• Customer Services (2)
• Finance (1)
• Healthcare Delivery (109)
• Healthcare Economics (1)
• Medical & Clinical Operations (59)
• Network Management (2)
• Nursing (12)
• OptumInsight Consulting (21)
• Patient Services (109)
• Product (5)
• Project/Program Management (1)
• Regulatory & Compliance (1)
• Sales Support (4)
• Sales/Direct Selling (8)
• Senior Leadership Team (1)
• Strategy (1)
• Technology (14)
• Training (3)

Skill

• collect healthcare user data under supervision 82
• interact with healthcare users 78
• answer patients' questions 61
• record healthcare users' billing information 59
• participate in medical records' auditing activities 53
• manage healthcare users' data 48
• manage operations in healthcare institutions 46
• obtain healthcare user's medical status information 43
• process medical insurance claims 42
• assist healthcare users achieve autonomy 40
• receive veterinary clients and their animals for appointments 37
• calculate compensation payments 34
• check information on prescriptions 34
• review patient's medical data 29
• handle incoming insurance claims 28
• support social service users to manage their financial affairs 28
• collect healthcare user's general data 25
• ensure proper appointment administration 25
• examine healthcare facility 24
• advise on medical records 23
• answer incoming calls 21
• perform clinical coding procedures 21
• supervise medical office support workers 21
• work in multidisciplinary teams related to emergency care 20
• communicate analytical insights 19
• collect statistics on medical records 18
• communicate with customer service department 18
• provide directions to guests 18
• manage claims process 17
• provide necessary documents 17
• transfer medical information 17
• clinical coding 16
• comply with quality standards related to healthcare practice 16
• ensure continuous preparedness for audits 16
• redirect callers 16
• administer appointments 15
• attend to ICT systems quality 15
• investigate social security applications 15
• mentor other health professionals 15
• identify patients' medical records 14
• arrange in-home services for patients 13
• check official documents 13
• decide on insurance applications 13
• discuss the medical history of the healthcare user 13
• manage relationships with stakeholders 13
• monitor patients during transfer to hospital 13
• monitor waiting list 13
• assess the feasibility of implementing developments 12
• collaborate in company's daily operations 12
• coordinate technical standards for global interoperability 12
• ensure compliance with disclosure criteria of accounting information 12
• manage a multidisciplinary team involved in patient care 12
• assist in loan applications 11
• connect vehicle maintenance and operations departments 11
• maintain healthcare user data confidentiality 11
• manage workflow processes 11
• provide care for a particular patient group 11
• revise quality control systems documentation 11
• collaborate in the development of marketing strategies 10
• communicate in healthcare 10
• communicate with nursing staff 10
• cooperate to resolve information issues 10
• follow code of ethics for biomedical practices 10
• interact with users to gather requirements 10
• maintain privacy of service users 10
• manage a team 10
• process order forms with customer's information 10
• solve problems in healthcare 10
• analyse ICT technical proposals 9
• handle personal identifiable information 9
• map out customer requirements into pragmatic actions 9
• abide by business ethical code of conducts 8
• adhere to organisational code of ethics 8
• advocate for healthcare users' needs 8
• complete patient journey records 8
• conduct clinical software research 8
• contribute to high level health strategic decisions 8
• develop plans related to the transfer of care 8
• ensure compliance with healthcare regulations 8
• ensure safety of healthcare users 8
• exert a goal-oriented leadership role towards colleagues 8
• implement scientific decision making in healthcare 8
• keep up to date with diagnostic innovations 8
• maintain the veterinary reception area 8
• manage clients' money matters 8
• monitor patients' progress related to treatment 8
• negotiate with key stakeholders in the automotive retail sector 8
• perform clerical duties 8
• project configuration management 8
• provide learning support in healthcare 8
• adhere to health well-being and safety 7
• advise on market strategies 7
• assist social service users in formulating complaints 7
• carry out nurse-led discharge 7
• conduct ICT code review 7
• enhance production workflow 7
• ensure safety regulations in dealing with infectious diseases 7
• identify ICT system weaknesses 7
• improve business processes 7
• maintain records of work with service users 7
• manage emergency care situations 7
• provide comprehensive care for patients with surgical conditions 7
• provide dental administrative post-treatment patient services 7
• refer healthcare users 7
• replicate customer software issues 7
• set payment handling strategies 7
• use computer programs to improve patients' skills 7
• transformation and loading tools 6
• advise client on technical possibilities 6
• advise on healthcare users' informed consent 6
• analyse business processes 6
• analyse data for aeronautical publications 6
• analyse large-scale data in healthcare 6
• communicate with beneficiaries 6
• contribute to continuity of health care 6
• data extraction 6
• design for organisational complexity 6
• do cloud refactoring 6
• educate patient's relations on care 6
• ensure cross-department cooperation 6
• handle veterinary patients 6
• impart business plans to collaborators 6
• integrate shareholders' interests in business plans 6
• maintain relationships with doctors 6
• maintain treatment records 6
• make strategic business decisions 6
• manage health and safety standards 6
• programme work according to incoming orders 6
• provide ICT support 6
• provide ICT system training 6
• provide basic support to patients 6
• refer service users to community resources 6
• review insurance process 6
• solve ICT system problems 6
• support patients to understand their conditions 6
• translate strategy into operation 6
• utilise machine learning 6
• administrative tasks in a medical environment 5
• arrange audit 5
• contact customers 5
• coordinate engineering teams 5
• create solutions to problems 5
• deliver business research proposals 5
• design cloud architecture 5
• develop patient treatment strategies 5
• ensure compliance with accounting conventions 5
• interpret current data 5
• liaise with logistics management teams 5
• maintain ICT system 5
• maintain relationship with customers 5
• manage computer-based transport operation control systems 5
• manage key performance indicators of call centres 5
• perform follow-up on pipeline route services 5
• plan product management 5
• prepare timelines for pipeline development projects 5
• process payments 5
• provide cost benefit analysis reports 5
• provide user documentation 5
• receive key information about projects 5
• respond to incidents in cloud 5
• set up documentation control system 5
• think proactively to secure sales 5
• ICT system user requirements 4
• align software with system architectures 4
• analyse business objectives 4
• apply caseload management 4
• assign codes to product items 4
• carry out active selling 4
• collaborate with a technical staff in artistic productions 4
• communicate by telephone 4
• conduct physical examination in emergency 4
• coordinate care 4
• delegate emergency care 4
• develop plans related to client discharge 4
• encourage teams for continuous improvement 4
• engage with rail stakeholders 4
• ensure client orientation 4
• ensure compliance with company regulations 4
• ensure customer orientation 4
• identify processes for re-engineering 4
• interpret findings from medical examinations 4
• involve service users and carers in care planning 4
• lead technology development of an organisation 4
• manage backlogs 4
• manage corrective actions 4
• manage data 4
• manage dispatch software systems 4
• manage financial and material resources 4
• manage patients with acute illnesses 4
• manage project changes 4
• manage sales teams 4
• manage staff 4
• monitor communication channels' performance 4
• monitor customer service 4
• negotiate sales contracts 4
• organise project meetings 4
• organise relapse prevention 4
• oversee clinical information system activities 4
• perform financial analysis on price strategies 4
• perform patient activity analyses 4
• prioritise emergencies 4
• provide advice on breaches of regulation 4
• provide psychological support to patients 4
• resolve difficult account allocation cases 4
• support audio system installation 4
• translate requirement concepts into content 4
• use customer relationship management software 4
• use specific data analysis software 4
• achieve sales targets 3
• analyse claim files 3
• analyse data for policy decisions in trade 3
• analyse software specifications 3
• apply case management 3
• assist families in crisis situations 3
• build business relationships 3
• conduct continuing professional development workshops 3
• consult with business clients 3
• consult with technical staff 3
• coordinate membership work 3
• coordinate transport staff training 3
• deliver outstanding service 3
• design cloud networks 3
• develop performance orientation in public administration 3
• develop staff 3
• develop strategy to solve problems 3
• educate on preventing injuries 3
• enforce customer's debt repayment 3
• ensure adherence to organisational ICT standards 3
• ensure compliance with environmental legislation 3
• ensure compliance with purchasing and contracting regulations 3
• execute integration testing 3
• expand the network of providers 3
• handle patient trauma 3
• identify new business opportunities 3
• implement operational business plans 3
• implement sales strategies 3
• improve rail service delivery 3
• install monitors for process control 3
• maintain records of clients' prescriptions 3
• maintain up-to-date aeronautical information management services 3
• manage IT security compliances 3
• manage changes in ICT system 3
• manage contracts 3
• manage packaging development cycle from concept to launch 3
• manage port operations improvement procedures 3
• manage project information 3
• manage several projects 3
• manage system testing 3
• maximise sales revenues 3
• measure effectiveness of the service provided 3
• monitor drivers 3
• monitor recommendation follow-up 3
• negotiate settlements 3
• observe record keeping standards in chiropractics 3
• own management skills 3
• participate in medical inventory control 3
• perform child welfare investigations 3
• perform customer management 3
• perform data analysis 3
• perform data mining 3
• perform debt investigation 3
• perform health assessment 3
• prepare doses of medication according to patient needs 3
• provide clinical psychological support in crisis situations 3
• provide high quality customer service 3
• provide safeguarding to individuals 3
• provide treatment strategies for challenges to human health 3
• run preventive simulations 3
• set management priorities in pipeline networks 3
• support informed consent 3
• take payments for bills 3
• triage clients 3
• undertake clinical audit 3
• use electronic health records management system 3
• advise on communication strategies 2
• advise patients on infectious diseases when travelling 2
• analyse ICT system 2
• analyse information processes 2
• analyse pipeline database information 2
• analyse processes influencing health care delivery 2
• analyse reports provided by passengers 2
• answer emergency calls 2
• apply hygiene standards 2
• apply quality standards to the interaction with candidates  2
• apply territory planning 2
• assess referred healthcare users 2
• attend meetings 2
• build helping relationship with social service users 2
• business intelligence 2
• communicate in foreign languages with health service providers 2
• communicate in specialised nursing care 2
• communicate with stakeholders 2
• conduct online competitive analysis 2
• conduct research interview 2
• consult with stakeholders on implementation of a production 2
• coordinate audio system programmes 2
• coordinate charity services 2
• coordinate operational activities 2
• create data models 2
• create project specifications 2
• customise project methodologies 2
• deliver a sales pitch 2
• deploy ICT systems 2
• design database in the cloud 2
• design enterprise architecture 2
• develop account strategy 2
• develop appropriate health and safety measures in accordance with available resources 2
• develop business plans 2
• develop dealership forecasts 2
• develop financial products 2
• develop passenger outreach strategies 2
• develop product policies 2
• develop technological improvement strategies 2
• disseminate general corporate information 2
• draw up marketing and sales plan 2
• ensure compliance with civil aviation regulations 2
• ensure compliance with warranty contracts 2
• ensure contract termination and follow-up 2
• ensure equipment availability 2
• ensure information privacy 2
• ensure products meet regulatory requirements 2
• ensure proper document management 2
• ensure regulatory compliance concerning distribution activities 2
• ensure that shipment contents correspond with shipping documentation 2
• execute software tests 2
• follow up pipeline integrity management priorities 2
• forecast account metrics 2
• guide staff 2
• handle payments in dentistry 2
• identify accounting errors 2
• identify improvement actions 2
• identify process improvements 2
• implement ICT coding conventions 2
• improve safety of medicines 2
• integrate headquarter's guidelines into local operations 2
• integrate new products in manufacturing 2
• keep up to date on product knowledge 2
• keep up with digital transformation of industrial processes 2
• lead healthcare services changes 2
• liaise with transportation services 2
• maintain ICT server 2
• maintain ambulance room stock 2
• maintain database performance 2
• maintain reception area 2
• maintain relationship with suppliers 2
• maintain updated professional knowledge 2
• manage ICT project 2
• manage cash desk 2
• manage claim files 2
• manage content development projects 2
• manage customer service 2
• manage findable accessible interoperable and reusable data 2
• manage flight data communications programme 2
• manage government policy implementation 2
• manage pharmaceutical production facilities construction 2
• manage revenue 2
• manage sales channels 2
• manage scale-up experiments for manufacturing of products 2
• manage standard enterprise resource planning system 2
• manage standards for data exchange 2
• meet the requirements of social security reimbursement bodies 2
• monitor contractor performance 2
• monitor financial accounts 2
• monitor patient's health condition 2
• monitor quality of broadcasts 2
• negotiate with social service users 2
• negotiate with stakeholders 2
• operate electronic payment terminals 2
• outsourcing strategy 2
• patient record storage 2
• perform ICT troubleshooting 2
• perform contract compliance audits 2
• perform project management 2
• plan migration to cloud 2
• predictive maintenance 2
• prepare patients for surgery 2
• process reservations 2
• prospect new regional contracts 2
• provide guidance on infectious disease 2
• provide healthcare services to patients in specialised medicine 2
• provide protective equipment against infectious diseases 2
• provide software testing documentation 2
• provide training on quality management supervision 2
• register visitors 2
• report on overall management of a business 2
• represent the company 2
• resolve shipment issues 2
• schedule audiologist appointments 2
• support ICT system users 2
• support individuals to adjust to physical disability 2
• take pharmaceutical inventory 2
• train staff in quality procedures 2
• translate artistic concepts to technical designs 2
• verify formal ICT specifications 2
• work with nursing staff 2
• products 1
• services 1
• actuarial science 1
• advise healthcare users on occupational health 1
• advise on acquisitions 1
• advise on government policy compliance 1
• advise on healthy lifestyles 1
• advise policy makers in healthcare 1
• alter management 1
• analyse business plans 1
• analyse business requirements 1
• analyse energy market trends 1
• analyse insurance needs 1
• analyse production processes for improvement 1
• analyse supply chain trends 1
• analyse travel alternatives 1
• apply certification and payment procedures 1
• apply conflict management 1
• apply information security policies 1
• apply operations for an ITIL-based environment 1
• apply research ethics and scientific integrity principles in research activities 1
• apply technical communication skills 1
• apply tools for content development 1
• archive healthcare users' records 1
• assist in epilepsy surgery 1
• attach accounting certificates to accounting transactions 1
• attend design meetings 1
• audit contractors 1
• build international relations 1
• build networks 1
• build trust 1
• business requirements techniques 1
• calculate insurance rate 1
• carry out strategic research 1
• change power distribution systems 1
• check in guests 1
• check payrolls 1
• check price accuracy on the shelf 1
• clean public areas 1
• clinical reports 1
• collaborate with engineers 1
• collect financial data 1
• combine business technology with user experience 1
• communicate problems to senior colleagues 1
• communicate technicalities with clients 1
• compare shipment contents with waybill 1
• compile legal documents 1
• conduct contact tracing interviews 1
• content development processes 1
• contribute to practice innovation in health care 1
• control train arrivals 1
• coordinate launches of new food products 1
• coordinate manufacturing production activities 1
• coordinate orders from various suppliers 1
• coordinate rail services 1
• coordinate the procurement of organs for transplantation 1
• counsel healthcare users on medicines 1
• create a work atmosphere of continuous improvement 1
• create individual treatment programmes 1
• create risk maps 1
• create risk reports 1
• create underwriting guidelines 1
• data analytics 1
• demonstrate disciplinary expertise 1
• demonstrate functionality of software products 1
• deploy cloud resource 1
• develop efficiency plans for logistics operations 1
• develop employment policies 1
• develop microelectromechanical system test procedures 1
• develop new imaging techniques 1
• develop organisational policies 1
• develop product design 1
• develop reporting software 1
• develop revenue generation strategies 1
• develop solutions to information issues 1
• develop strategic plans for physiotherapy services 1
• direct airport subcontractors 1
• direct logistical functions for product life cycles 1
• draft project documentation 1
• edit dictated medical texts 1
• enable access to services 1
• engage with stakeholders 1
• ensure adherence to the constitution 1
• ensure compliance with legal requirements 1
• ensure compliance with shipment regulations 1
• ensure conformity to specifications 1
• ensure flights run to schedule 1
• ensure mining records are maintained 1
• ensure regulatory compliance in pipeline infrastructures 1
• estimate impact of risks 1
• evaluate benefit plans 1
• evaluate clients' progress 1
• evaluate marketing content 1
• execute ICT audits 1
• file claims with insurance companies 1
• follow an ethical code of conduct for translation activities 1
• follow ethical code of conduct in assessment situations 1
• follow up the issued grants 1
• forecast distribution activities 1
• forecast organisational risks 1
• formulate a case conceptualisation model for therapy 1
• foster relationships with various types of carrier 1
• gather data 1
• handle complaints 1
• handle customer complaints 1
• handle mergers and acquisitions 1
• handle requests for new product items 1
• health records management 1
• identify emerging issues in humanitarian area 1
• identify potential markets for companies 1
• implement cloud security and compliance 1
• implement corporate governance 1
• implement data warehousing techniques 1
• implement policy in healthcare practices 1
• implement strategic management 1
• implement strategic planning 1
• imprint visionary aspirations into the business management 1
• inform policy makers on health-related challenges 1
• integrate ICT data 1
• integrate and re-elaborate digital content 1
• integrate marketing strategies with the global strategy 1
• interact with airport stakeholders 1
• interact with programmer on intention of consultancy work 1
• internal auditing 1
• interpret requests for imaging examinations 1
• interpret urology diagnostic tests 1
• keep up with language evolution 1
• keep updated on innovations in various business fields 1
• liaise with well test engineers 1
• link data between all inland business units 1
• listen actively 1
• log emergency call information electronically 1
• maintain administrative records in the veterinary office 1
• maintain computer hardware 1
• maintain contractual information 1
• maintain credit history of clients 1
• maintain customer records 1
• maintain data entry requirements 1
• maintain information network hardware 1
• maintain pharmacy records 1
• maintain professional administration 1
• maintain records of phone calls 1
• maintain relationships with government agencies 1
• maintain system logs 1
• maintain telephony system 1
• maintain vehicle delivery documentation 1
• make clinical decisions 1
• manage ICT legacy implication 1
• manage account department 1
• manage aftersales processes to comply with business standards 1
• manage alarm system 1
• manage clinical environments 1
• manage clinical risk 1
• manage cloud data and storage 1
• manage data collection systems 1
• manage documentation for dangerous goods 1
• manage documentation of prior learning assessments  1
• manage engineering project 1
• manage financial transactions of fuel station 1
• manage fitness communication 1
• manage fundraising activities 1
• manage gambling operation 1
• manage information in health care 1
• manage internal process of a sport organisation 1
• manage personnel 1
• manage personnel agenda 1
• manage port operations 1
• manage project metrics 1
• manage psychotherapeutic relationships 1
• manage radiology information system 1
• manage schedule of tasks 1
• manage signoff of an installed system 1
• manage software releases 1
• manage the fleet according to planned operations 1
• manage vehicle services' financial resources 1
• manage veterinary practice waiting area 1
• match vehicles with routes 1
• meet commitments 1
• meet contract specifications 1
• monitor airworthiness certifications 1
• monitor compliance with licensing agreements 1
• monitor loan portfolio 1
• monitor policy proposals 1
• monitor pumping system operations 1
• monitor service users' health 1
• monitor vehicle fleet operations 1
• monitor work for special events 1
• motivate employees 1
• motivate staff to reach sales targets 1
• negotiate contracts with event providers 1
• operate an emergency communication system 1
• operate medical imaging equipment 1
• optimise financial performance 1
• organise business documents 1
• organise on-site amenities 1
• organise supporters 1
• oversee all travel arrangements 1
• oversee development of software 1
• oversee logistics of finished products 1
• participate in editorial meetings 1
• participate in technical aspects of the production 1
• perform contract reporting and evaluation 1
• perform dimensionality reduction 1
• perform escalation procedure 1
• perform forensic accounting 1
• perform maintenance on fire alarm systems 1
• perform on-treatment review 1
• perform pre-treatment imaging 1
• perform product planning 1
• perform rail operations risk management 1
• perform risk analysis 1
• perform test run 1
• plan medium to long term objectives 1
• portfolio management in textile manufacturing 1
• prepare cost-plus pricing models 1
• prepare production prototypes 1
• prepare railway technical studies 1
• present legal arguments 1
• prevent fraudulent activities 1
• prioritise requests 1
• product data management 1
• product life-cycle 1
• project commissioning 1
• promote ideas 1
• promote innovative infrastructure design 1
• prospect new customers 1
• provide agri-touristic services 1
• provide customer follow-up services 1
• provide department schedule for staff 1
• provide feedback on patient's communication style 1
• provide guidelines for content development 1
• provide homologation management services 1
• provide improvement strategies 1
• provide information on chiropractic treatment outcomes 1
• provide input to collaborators to guide their work 1
• provide objective assessments of calls 1
• provide specialist pharmaceutical care 1
• provide stabilisation care in emergency 1
• provide support in financial calculation 1
• provide technical documentation 1
• raise awareness on local community's priorities 1
• receive patient referrals with eye conditions 1
• record treated patient's information 1
• refer social service users 1
• remediate healthcare user's occupational performance 1
• represent special-interest groups' members 1
• respond to burglar alarm systems 1
• respond to emergency calls for repairs 1
• respond to enquiries 1
• review civil documentation 1
• review completed contracts 1
• satisfy technical requirements 1
• set commercial strategies in vehicle showroom 1
• set production facilities standards 1
• show an exemplary leading role in an organisation 1
• smart city features 1
• solve operational transport problems 1
• solve technical problems 1
• supervise airside performance 1
• supervise correctional procedures 1
• supervise daily information operations 1
• supervise staff 1
• test ground system performance 1
• test improved aeronautical information management systems 1
• test pharmaceutical process 1
• transcribe medical data 1
• troubleshoot 1
• use ICT equipment in maintenance activities 1
• use ICT ticketing system 1
• use access control software 1
• use consulting techniques 1
• use sales forecasting softwares 1
• use treatment verification systems 1
• visit places of work 1
• work in multidisciplinary health teams 1
• work with healthcare users under medication 1
• write reports on emergency cases 1
• write up a list of technical specifications 1

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