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• Enrollment (1)
• Finance (1)
• Healthcare Delivery (110)
• Medical & Clinical Operations (27)
• Medical Screening/Clinical Lab (11)
• Network Management (3)
• Nursing (4)
• Patient Services (63)
• Pharmacy (32)
• Radiology/Healthcare Tech (6)
• Research and Development (1)
• Vision Care Delivery (1)

Skill

• interact with healthcare users 53
• answer patients' questions 47
• collect healthcare user data under supervision 47
• manage healthcare users' data 46
• ensure proper appointment administration 38
• manage a multidisciplinary team involved in patient care 38
• manage operations in healthcare institutions 38
• assist healthcare users achieve autonomy 36
• supervise medical office support workers 33
• work in multidisciplinary teams related to emergency care 32
• check information on prescriptions 28
• prepare doses of medication according to patient needs 28
• ensure compliance with healthcare regulations 27
• work with nursing staff 27
• communicate with customer service department 26
• provide care for a particular patient group 26
• comply with quality standards related to healthcare practice 25
• provide psychological support to patients 25
• maintain healthcare user data confidentiality 24
• maintain records of work with service users 24
• develop plans related to the transfer of care 22
• manage clinical environments 22
• provide learning support in healthcare 22
• use computer programs to improve patients' skills 22
• administrative tasks in a medical environment 21
• collect biological samples from patients 20
• ensure safety regulations in dealing with infectious diseases 20
• maintain records of clients' prescriptions 20
• ensure customer orientation 19
• receive veterinary clients and their animals for appointments 19
• perform clerical duties 18
• process medical insurance claims 18
• provide test results to medical staff 18
• administer appointments 17
• answer incoming calls 17
• contribute to continuity of health care 17
• handle incoming insurance claims 17
• process order forms with customer's information 17
• provide high quality customer service 17
• take pharmaceutical inventory 17
• contribute to registration of pharmaceutical products 16
• manage medical supply chains 16
• answer emergency calls 15
• communicate in foreign languages with health service providers 15
• ensure safety of healthcare users 15
• maintain professional administration 15
• participate in medical inventory control 15
• record healthcare users' billing information 15
• train staff in quality procedures 15
• use electronic health records management system 15
• educate patient's relations on care 14
• ensure the positioning of the patient for surgery 14
• provide objective assessments of calls 14
• apply first response 13
• carry out inventory planning 13
• interact professionally in research and professional environments 13
• manage emergency care situations 13
• meet commitments 13
• participate in medical records' auditing activities 13
• provide basic support to patients 13
• provide department schedule for staff 13
• provide feedback on patient's communication style 13
• provide specialist pharmaceutical care 13
• use clinical reasoning 13
• advise customers on appropriate pet care 12
• advise on healthy lifestyles 12
• apply hygiene standards 12
• assist patients with special needs 12
• calculate compensation payments 12
• clean public areas 12
• clean toilet facilities 12
• comply with legislation related to health care 12
• conduct cleaning tasks 12
• ensure compliance with shipment regulations 12
• handle personal identifiable information 12
• handle veterinary patients 12
• maintain stocks of veterinary materials 12
• monitor customer service 12
• perform a prosthetic examination of the patient 12
• position patients undergoing interventions 12
• provide professional care in nursing 12
• provide support to veterinary clients 12
• respond to emergency calls for repairs 12
• use foreign languages in patient care 12
• work effectively with animal-related organisations 12
• write work-related reports 12
• deliver outstanding service 11
• ensure compliance with company regulations 11
• ensure compliance with purchasing and contracting regulations 11
• manage key performance indicators of call centres 11
• monitor waiting list 11
• refer healthcare users 11
• transfer medical information 11
• conduct physical examinations 10
• provide specialist pharmaceutical advice 10
• redirect callers 10
• arrange in-home services for patients 9
• ensure consistency of translation works in multiple target languages 9
• ensure flights run to schedule 9
• ensure the appropriate supply in pharmacy 9
• maintain relationships with doctors 9
• monitor patients' medication 9
• organise employees' work in the service station 9
• programme work according to incoming orders 9
• provide customer follow-up services 9
• collaborate in company's daily operations 8
• communicate in healthcare 8
• communicate schedules to the people concerned 8
• educate healthcare users on nutrition 8
• manage front operations 8
• set payment handling strategies 8
• supervise the work of staff on different shifts 8
• administer prescribed medication 7
• apply case management 7
• assist social service users in formulating complaints 7
• complete report sheets of activity 7
• conduct examination processes for apprentices 7
• distribute meals to patients 7
• ensure contract termination and follow-up 7
• manage claims process 7
• manage contracts 7
• managing a business with great care 7
• mentor other health professionals 7
• oversee clinical information system activities 7
• perform clinical coding procedures 7
• prepare for diagnostic imaging procedures 7
• receive patient referrals with eye conditions 7
• regulate the flow of substances in pipelines 7
• supervise crew 7
• supervise food in healthcare 7
• supervise well operations 7
• support veterinary diagnostic procedures 7
• work with healthcare users under medication 7
• advise on medical records 6
• assist in the administration of medication to elderly 6
• cooperate to resolve information issues 6
• encourage social service users to preserve their independence in their daily activities 6
• improve safety of medicines 6
• maintain privacy of service users 6
• monitor patient's vital signs 6
• monitor patients' progress related to treatment 6
• obtain healthcare user's medical status information 6
• prepare examination room for radiation treatment 6
• assess referred healthcare users 5
• check in guests 5
• check the received biological samples 5
• create solutions to problems 5
• enable access to services 5
• identify patients' medical records 5
• interpret requests for imaging examinations 5
• manage clients' money matters 5
• monitor drivers 5
• monitor therapeutic progress 5
• perform debt investigation 5
• refer social service users 5
• report medication interaction to pharmacist 5
• solve operational transport problems 5
• take blood samples 5
• adhere to health well-being and safety 4
• advise patients on infectious diseases when travelling 4
• analyse call centre activities 4
• check official documents 4
• clinical coding 4
• collect healthcare user's general data 4
• counsel healthcare users on medicines 4
• decide on insurance applications 4
• disseminate general corporate information 4
• enforce customer's debt repayment 4
• ensure compliance with gaming laws 4
• examine healthcare facility 4
• interpret urology diagnostic tests 4
• lead healthcare services changes 4
• maintain high quality of calls 4
• maintain pharmaceutical records 4
• manage backlogs 4
• manage the use of vaccines 4
• operate mailing information systems 4
• prepare correspondence for customers 4
• review insurance process 4
• schedule audiologist appointments 4
• support patients to understand their conditions 4
• take referrals for genetic testing 4
• adhere to OHSAS 18001 3
• adjust production schedule 3
• advise on healthcare users' informed consent 3
• advocate for healthcare users' needs 3
• allocate numbers to clients' belongings 3
• analyse claim files 3
• collect statistics on medical records 3
• communicate clearly with passengers 3
• communicate problems to senior colleagues 3
• conclude business agreements 3
• contact customers 3
• contribute to high level health strategic decisions 3
• deal with arrivals in accommodation 3
• develop strategy to solve problems 3
• edit dictated medical texts 3
• ensure compliance with accounting conventions 3
• ensure compliance with environmental legislation 3
• follow clinical guidelines 3
• follow the statutory obligations 3
• guide staff 3
• handle complaints 3
• maintain customer records 3
• maintain dental station and operatory 3
• manage computer-based transport operation control systems 3
• manage financial and material resources 3
• manage gaming cash desk 3
• manage patients with acute illnesses 3
• manage revenue 3
• manage veterinary practice waiting area 3
• map out customer requirements into pragmatic actions 3
• monitor basic patients signs 3
• monitor customer inquiries 3
• monitor service users' health 3
• operate voice picking systems 3
• organise operations of residential care services 3
• plan schedule 3
• plan shifts of employees 3
• prepare credit reports 3
• prepare patients for imaging procedures 3
• prioritise requests 3
• provide healthcare services to patients in specialised medicine 3
• review patient's medical data 3
• schedule shifts 3
• solve problems 3
• sterilise medical equipment 3
• support social service users to manage their financial affairs 3
• take referred patients 3
• transport blood samples 3
• treat medical conditions of elderly people 3
• undertake post-examination activities 3
• use microsoft office 3
• use office systems 3
• adapt to emergency care environment 2
• advise healthcare users on occupational health 2
• advise others 2
• analyse body fluids 2
• analyse business requirements 2
• analyse processes influencing health care delivery 2
• apply caseload management 2
• apply conflict management 2
• apply technical communication skills 2
• arrange surgery operating site 2
• assist audiologists with screening 2
• assist blood sample collection 2
• assist the veterinary surgeon as a scrub nurse 2
• assist with vaccination procedures 2
• attend meetings 2
• carry out end of day accounts 2
• carry out job analysis 2
• carry out nurse-led discharge 2
• carry out quality control in microbiology laboratories 2
• check in passengers 2
• check payrolls 2
• classify insurance claims 2
• coach clients 2
• communicate commercial and technical issues in foreign languages 2
• complete patient journey records 2
• complete transaction procedures for returned vehicles 2
• connect vehicle maintenance and operations departments 2
• customer service 2
• design for organisational complexity 2
• develop passenger outreach strategies 2
• dispense medicines 2
• disseminate messages to people 2
• enforce financial policies 2
• ensure compliance with disclosure criteria of accounting information 2
• ensure equipment availability 2
• ensure operability of protective equipment 2
• execute working instructions 2
• follow a brief 2
• follow up accounts receivables 2
• follow verbal instructions 2
• identify customer's needs 2
• implement policy in healthcare practices 2
• integrate headquarter's guidelines into local operations 2
• interact with users to gather requirements 2
• interpret medical results 2
• maintain pharmacy records 2
• maintain prosthetic-orthotic devices 2
• make clinical decisions 2
• manage health and safety standards 2
• manage payroll 2
• manage personnel agenda 2
• manage staff 2
• monitor billing procedures 2
• monitor check-out point 2
• monitor patients during transfer to hospital 2
• monitor staff absences 2
• operate electronic payment terminals 2
• perform customer management 2
• perform laboratory testing on samples of animals 2
• perform venepuncture procedures 2
• prepare dental instruments for sterilization 2
• prepare patients for surgery 2
• prepare trial accounting balances 2
• prescribe treatments related to surgical procedures 2
• promote service users' rights 2
• provide advocacy interpreting services 2
• provide comprehensive care for patients with surgical conditions 2
• provide healthcare services to patients in general medical practice 2
• provide mentorship 2
• provide psychological interventions to chronically ill persons 2
• provide support in financial calculation 2
• resolve difficult account allocation cases 2
• respond to healthcare users' extreme emotions 2
• revise quality control systems documentation 2
• route correspondence to business departments 2
• screen patients for disease risk factors 2
• secure sensitive customer's information 2
• solve problems in healthcare 2
• teach customer service techniques 2
• teach digital literacy 2
• translate artistic concepts to technical designs 2
• translate requirement concepts into content 2
• transport patient to medical facility 2
• triage clients 2
• use mathematical tools for managing vehicles 2
• use venepuncture procedure equipment 2
• Microsoft Access 1
• abide by business ethical code of conducts 1
• accommodate special seating 1
• accurately estimate work hours 1
• address problems critically 1
• adhere to organisational code of ethics 1
• adjust fuel prices in line with company procedures 1
• administer treatment to animals 1
• advertise travel insurance 1
• advise on financial matters 1
• advise on mental health 1
• advise on prenatal genetic diseases 1
• advise on social security benefits 1
• allocate bills 1
• analyse business processes 1
• analyse insurance needs 1
• analyse reports provided by passengers 1
• apply information security policies 1
• apply quality standards to the interaction with candidates  1
• assign codes to product items 1
• assist at check-in 1
• assist employee health programmes 1
• assist in administering veterinary anaesthetics 1
• assist in developing practices for well being of employees 1
• assist in loan applications 1
• assist in the development of standard operating procedures in the food chain 1
• assist in the production of laboratory documentation 1
• assist with funeral planning 1
• assume responsibility 1
• attend design meetings 1
• attend parliament plenaries 1
• attend to ICT systems quality 1
• be friendly to passengers 1
• build trust 1
• calculate employee benefits 1
• calculate wages 1
• carry out financial transactions 1
• carry out inventory control accuracy 1
• carry out preventative internal medicine interventions 1
• clinical reports 1
• communicate in specialised nursing care 1
• communicate professionally with colleagues in other fields 1
• communicate reports provided by passengers 1
• communicate with beneficiaries 1
• communicate with nursing staff 1
• complete evaluation forms of calls 1
• comply with checklists 1
• comply with optical prescriptions 1
• conduct ICT code review 1
• conduct cleaning in place 1
• conduct clinical software research 1
• conduct evaluation of quality standards 1
• conduct fact finding 1
• conduct quality control analysis 1
• conduct training on biomedical equipment 1
• consult with stakeholders on implementation of a production 1
• contribute to protecting individuals from harm 1
• coordinate care 1
• coordinate charity services 1
• coordinate orders from various suppliers 1
• coordinate purchasing activities 1
• coordinate shifts 1
• coordinate transport staff training 1
• correspond with licence applicants 1
• deal with changing operational demand 1
• deal with public 1
• demonstrate trustworthiness 1
• dermatology 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop medical device test procedures 1
• develop pension schemes 1
• develop procedures in case of defects 1
• develop taxation policies 1
• diagnose mental disorders 1
• discuss dental treatment options with patient 1
• discuss the medical history of the healthcare user 1
• educate on oral healthcare and disease prevention 1
• effective perception of transport environment 1
• enforce sanitation procedures 1
• engage with stakeholders 1
• enhance production workflow 1
• ensure continuous preparedness for audits 1
• ensure legal accreditation for forwarding agent operations 1
• ensure vehicles are equipped with accessibility equipment 1
• escort visitors to places of interest 1
• evaluate benefit plans 1
• examine samples in dermatology 1
• exert a goal-oriented leadership role towards colleagues 1
• file claims with insurance companies 1
• follow an ethical code of conduct for translation activities 1
• follow code of ethics for biomedical practices 1
• follow ethical code of conduct in assessment situations 1
• follow up the issued grants 1
• follow-up after patients' surgery 1
• follow-up on healthcare users' treatment 1
• fraud detection 1
• gather feedback from employees 1
• give care instructions 1
• handle customer complaints 1
• handle helpdesk problems 1
• handle paperwork 1
• handle payments in dentistry 1
• handle the logistics of medicinal products 1
• have computer literacy 1
• identify preventive actions 1
• identify process improvements 1
• implement improvements in airport operations 1
• improve business processes 1
• inspect carrier documents 1
• interpret diagnostic tests in otorhinolaryngology 1
• interpret findings from medical examinations 1
• interpret laboratory data in medical genetics 1
• interpret prescriptions 1
• investigate forgery cases 1
• investigate social security applications 1
• involve service users and carers in care planning 1
• issue sales invoices 1
• keep food laboratory inventory 1
• keep inventory of goods in production 1
• liaise with financiers 1
• liaise with genetic laboratories 1
• liaise with transportation services 1
• listen actively 1
• maintain adequate medication storage conditions 1
• maintain anaesthetic machinery 1
• maintain check-out area cleanliness 1
• maintain concentration for long periods 1
• maintain correspondence records 1
• maintain credit history of clients 1
• maintain mechatronic equipment 1
• maintain medical devices 1
• maintain microelectronics 1
• maintain prosthetic-orthotic laboratory equipment 1
• maintain reception area 1
• maintain records of phone calls 1
• maintain the veterinary reception area 1
• maintain treatment records 1
• maintain up-to-date aeronautical information management services 1
• maintain work area cleanliness 1
• make an informed use of the health-care system 1
• make referrals to ophthalmology 1
• manage a team 1
• manage cash desk 1
• manage casino facilities 1
• manage clinical risk 1
• manage corrective actions 1
• manage data collection systems 1
• manage documentation of prior learning assessments  1
• manage financial aspects of a company 1
• manage fitness communication 1
• manage freight payment methods 1
• manage government policy implementation 1
• manage inventory 1
• manage medication safety issues 1
• manage overdue library materials 1
• manage payroll reports 1
• manage pension funds 1
• manage recreational facility 1
• manage vehicle services' financial resources 1
• manage warehouse inventory 1
• manage workflow processes 1
• match vehicles with routes 1
• meet contract specifications 1
• meet the requirements of social security reimbursement bodies 1
• monitor banking activities 1
• monitor daily work 1
• monitor financial accounts 1
• monitor loan portfolio 1
• monitor patient's health condition 1
• monitor policy proposals 1
• monitor surveillance equipment 1
• motivate employees 1
• motivate staff to reach sales targets 1
• negotiate with social service users 1
• observe record keeping standards in chiropractics 1
• operate breathing equipment 1
• operate money-processing machine 1
• operate specialised equipment in emergency 1
• organise homecare for patients 1
• palliative care 1
• participate in editorial meetings 1
• participate in health personnel training 1
• patient record storage 1
• perform cosmetic procedures 1
• perform dunning activities 1
• perform health assessment 1
• perform paediatric surgery 1
• perform patient activity analyses 1
• plan 1
• plan the work of teams and individuals 1
• prepare aviation equipment and facilities for training purposes 1
• prepare environment for veterinary surgery 1
• prepare paychecks 1
• prepare radiopharmaceuticals 1
• prepare transportation routes 1
• prescribe topical therapy 1
• prevent fraudulent activities 1
• process payments 1
• process reservations 1
• promote human rights 1
• provide advice on breaches of regulation 1
• provide domiciliary eyecare 1
• provide first aid 1
• provide genetic counselling 1
• provide health psychological treatment advice 1
• provide information on education financing 1
• provide necessary documents 1
• provide non-surgical treatment in cosmetic procedures 1
• provide palliative care 1
• provide stabilisation care in emergency 1
• provide therapy of the visual system 1
• refer service users to community resources 1
• report on customers' complaints related to toilet facilities 1
• represent the company 1
• resolve shipment issues 1
• resuscitation 1
• schedule and dispatch drivers 1
• seat customers according to the waiting list 1
• select intraocular lenses for surgery 1
• set organisational policies 1
• supervise daily information operations 1
• supervise dental staff 1
• supervise hygiene procedures in agricultural settings 1
• supervise laboratory operations 1
• supervise medical residents 1
• supervise nursing staff 1
• supervise the work of cleaning staff 1
• support distressed emergency callers 1
• think critically 1
• train staff in navigational requirements 1
• transfer patients to and from ambulance vehicles 1
• type error-free documents 1
• type on electronic devices 1
• undertake genetic risk assessment 1
• use ICT ticketing system 1
• use clinical assessment techniques 1
• use free typing techniques 1
• use intense pulsed light technology 1
• use laser therapy for skin conditions 1
• use word processing software 1
• utilise decision support system 1
• work in multidisciplinary health teams 1
• work in shifts 1

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AmProjectCode

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Grade

• 2 (375)
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Schedule

• Full-time (194)
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Segment

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• UHC Benefit Ops - E&I Ops (1)

JobFunction

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• Clinical Admin & Processing (20)
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• Medical Transcription (1)
• Patient Services (63)
• Pharmacy Prior Auth/Appeals (3)
• Phone Support (3)
• Provider Relations and Service (1)
• Radiology/Healthcare Tech (6)
• Specialty Pharmacy (17)
• Vision Care Delivery (1)

Vanity

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• pharma (131)
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Division

• C&S Florida (1)
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Company

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Business

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Entity

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• LHC Group (3)
• Reliant Medical Group (10)
• WellMed (3)

Job Level

• Individual Contributor (179)

Grade Level

• 23 (203)

Referral Eligibility

• No (18)
• Yes (185)

BusinessSegment

• C&S East Region (1)
• Care Delivery - Region 1 (1)
• Care Delivery - Region 2 (11)
• Care Delivery - Region 3 (21)
• Care Delivery - Region 4 (24)
• Care Delivery - Region 5 (9)
• Care Delivery - Region 6 (43)
• Care Delivery - Region 7 (1)
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• E&I Ops - UMR Operations (1)
• E&I UMR Group (1)
• Home Health & Hospice BC (3)
• OG Adv Bus Capability Grp 2 (3)
• OG Adv Human Capital (20)
• OI Market Provider (1)
• OI Operations (18)
• Optum Health Services Admin (1)
• OptumRx Community Pharmacy (4)
• OptumRx Infusion Pharmacy (5)
• OptumRx PBM Operations (3)
• OptumRx Specialty (16)
• OptumServe (14)
• Utilization Management Ops (1)

FullAddress

• 111 Grossman Dr, Braintree, United States 2184 (1)
• 115 W WAUSAU AVE, Wausau, United States 54401 (1)
• 1177 Boston Providence Tpke, Norwood, United States 2062 (1)
• 1563 Kingsley Ave, Orange Park, United States 32073 (1)
• 228 Billerica Rd, Chelmsford, United States 01824 (2)
• 230 Lexington Green Cir, Ste 400, Lexington, United States 40503 (1)
• 2781 C T Switzer SR Dr, Biloxi, United States 39531 (1)
• 291 Independence Dr, Chestnut Hill, United States 02467 (1)
• 3237 Airport Rd, La Crosse, United States 54603 (1)
• 340 WOOD RD, Braintree, United States 2184 (1)
• 36 Shops At Five Way, Plymouth, United States 2360 (1)
• 380 SOUTH MELROSE, 415-416, Vista, United States 92081 (1)
• 3836 QUAKER BRIDGE RD, Hamilton, United States 8619 (1)
• 385 GROVE ST, Worcester, United States 1605 (1)
• 40-D QUIMPO BOULEVARD,, TALOMO, 6TH FLOOR,, Davao City, Philippines 8000 (1)
• 400 N Tustin Ave, Santa Ana, United States 92705 (1)
• 5007 S HOWELL AVE, Milwaukee, United States 53207 (1)
• 5333 NORTH 7TH STREET, B305, Phoenix, United States 86401 (1)
• 5531 S Hulen St, Fort Worth, United States 76132 (1)
• 650 S Shackleford Rd, Little Rock, United States 72211 (1)
• 761 Worcester Rd, Framingham, United States 1701 (1)
• 8300 Alcott St, Ste 302, Westminster, United States 80031 (1)
• 9229 Ward Pkwy, Kansas City, United States 64114 (1)
• Akron, United States (2)
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• Arham Estate, Hyderabad, India 500081 (1)
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• BLDG O-UP AYALALAND TECHNOHUB, BARANGAY UP CAMPUS, , COMMONWEALTH AVE-DILIMAN , Quezon City, Philippines (1)
• Boston, United States (5)
• Braintree, United States (2)
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• CALYX CENTER-7TH FLOOR, CEBU IT PARK, Cebu City, Philippines 6000 (1)
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• FLOORS 11 - 12 - AND - 14, FILINVEST CYBERZONE TOWER 1, , SALINAS DRIVES, Cebu City, Philippines (1)
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• The Uprise Building-C, Felcris Centrale, Quimpo Boulevard BRGY 40-D, Davao City, Philippines 8000 (1)
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Work setting

• Core On-Site (155)
• Field (16)
• Hybrid (19)
• Remote (13)

Brand

• Community & State (1)
• Employer & Individual (1)
• OH Risk Ops & Ent Clin Srvcs (1)
• Optum Care Delivery (111)
• Optum Care Solutions (17)
• Optum Global Advantage (23)
• Optum Health Services (1)
• OptumInsight (19)
• OptumRx (28)
• UHC Benefit Ops - E&I Ops (1)