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Job category

• Healthcare Delivery (175)
• Patient Services (175)

Skill

• interact with healthcare users 71
• answer patients' questions 67
• manage healthcare users' data 56
• collect healthcare user data under supervision 50
• process medical insurance claims 49
• check information on prescriptions 46
• record healthcare users' billing information 44
• ensure proper appointment administration 43
• supervise medical office support workers 41
• participate in medical records' auditing activities 39
• receive veterinary clients and their animals for appointments 36
• answer incoming calls 31
• obtain healthcare user's medical status information 31
• administer appointments 29
• monitor waiting list 24
• assist healthcare users achieve autonomy 23
• handle incoming insurance claims 23
• arrange in-home services for patients 22
• review patient's medical data 22
• calculate compensation payments 21
• examine healthcare facility 21
• identify patients' medical records 21
• manage operations in healthcare institutions 21
• redirect callers 21
• refer healthcare users 21
• maintain records of work with service users 19
• work in multidisciplinary teams related to emergency care 19
• check in passengers 18
• communicate in healthcare 18
• check in guests 17
• collect healthcare user's general data 16
• collect statistics on medical records 16
• maintain healthcare user data confidentiality 16
• transfer medical information 16
• receive patient referrals with eye conditions 15
• advise on medical records 14
• maintain relationships with doctors 14
• support social service users to manage their financial affairs 14
• administrative tasks in a medical environment 13
• communicate with customer service department 13
• communicate with nursing staff 13
• maintain records of clients' prescriptions 13
• assist social service users in formulating complaints 12
• communicate schedules to the people concerned 12
• ensure compliance with healthcare regulations 12
• ensure safety of healthcare users 12
• allocate numbers to clients' belongings 11
• comply with quality standards related to healthcare practice 11
• manage a multidisciplinary team involved in patient care 11
• manage cash desk 11
• perform clerical duties 11
• develop plans related to the transfer of care 10
• maintain privacy of service users 10
• mentor other health professionals 10
• adhere to health well-being and safety 9
• discuss the medical history of the healthcare user 9
• monitor patients' progress related to treatment 9
• provide care for a particular patient group 9
• provide necessary documents 9
• work with nursing staff 9
• contribute to continuity of health care 8
• ensure safety regulations in dealing with infectious diseases 8
• maintain professional administration 8
• maintain the veterinary reception area 8
• manage claims process 8
• manage gaming cash desk 8
• undertake post-examination activities 8
• decide on insurance applications 7
• handle payments in dentistry 7
• programme work according to incoming orders 7
• assess referred healthcare users 6
• assist in loan applications 6
• complete patient journey records 6
• deal with arrivals in accommodation 6
• investigate social security applications 6
• manage fitness communication 6
• process order forms with customer's information 6
• promote human rights 6
• provide directions to guests 6
• advise on healthcare users' informed consent 5
• answer emergency calls 5
• ensure continuous preparedness for audits 5
• ensure flights run to schedule 5
• maintain customer records 5
• manage front operations 5
• manage revenue 5
• monitor customer service 5
• perform office routine activities 5
• process payments 5
• provide high quality customer service 5
• review insurance process 5
• set payment handling strategies 5
• advise on healthy lifestyles 4
• advocate for healthcare users' needs 4
• check official documents 4
• clean public areas 4
• deliver outstanding service 4
• ensure equipment availability 4
• follow work procedures 4
• handle customer complaints 4
• handle personal identifiable information 4
• inspect staff 4
• maintain correspondence records 4
• manage clients' money matters 4
• monitor check-out point 4
• monitor drivers 4
• monitor staff absences 4
• operate cash point 4
• participate in medical inventory control 4
• provide dental administrative post-treatment patient services 4
• provide feedback on patient's communication style 4
• provide objective assessments of calls 4
• refer service users to community resources 4
• take pharmaceutical inventory 4
• archive healthcare users' records 3
• assist patients with special needs 3
• attend meetings 3
• be friendly to passengers 3
• carry out end of day accounts 3
• check payrolls 3
• communicate professionally with colleagues in other fields 3
• communicate with beneficiaries 3
• comply with veterinary inspection standards 3
• conduct physical examination in emergency 3
• deal with challenging people 3
• deal with public 3
• develop passenger outreach strategies 3
• ensure compliance with accounting conventions 3
• ensure proper document management 3
• ensure safe transport of money 3
• foster compliance with health and safety rules by setting an example 3
• handle complaints 3
• handle financial transactions 3
• interact professionally in research and professional environments 3
• maintain inventory of office supplies 3
• maintain reception area 3
• maintain records of financial transactions 3
• maintain transaction's reports 3
• maintain updated professional knowledge 3
• manage emergency care situations 3
• manage financial transactions of fuel station 3
• manage health and safety standards 3
• manage veterinary practice waiting area 3
• meet commitments 3
• monitor cashiers 3
• monitor patients during transfer to hospital 3
• operate cash register 3
• organise employees' work in the service station 3
• prioritise emergencies 3
• provide healthcare services to patients in specialised medicine 3
• schedule audiologist appointments 3
• take payments for bills 3
• apply case management 2
• assist in developing practices for well being of employees 2
• collaborate in company's daily operations 2
• ensure compliance with disclosure criteria of accounting information 2
• ensure customer orientation 2
• ensure health and safety of staff 2
• ensure the privacy of guests 2
• handle veterinary patients 2
• manage key performance indicators of call centres 2
• manage medical supply chains 2
• monitor field surveys 2
• monitor patient's health condition 2
• monitor therapeutic progress 2
• perform health assessment 2
• plan schedule 2
• prepare doses of medication according to patient needs 2
• provide basic support to patients 2
• provide customer follow-up services 2
• provide professional care in nursing 2
• provide psychological support to patients 2
• solve problems in healthcare 2
• use electronic health records management system 2
• adjust production schedule 1
• advise clients on moving services 1
• advise on mental health 1
• advise policy makers in healthcare 1
• analyse processes influencing health care delivery 1
• apply caseload management 1
• apply certification and payment procedures 1
• apply conflict management 1
• apply hygiene standards 1
• apply person-centred care 1
• arrange audit 1
• assist physiotherapists 1
• attend design meetings 1
• attend parliament plenaries 1
• balance database resources 1
• collect mail 1
• communicate with tenants 1
• compare shipment contents with waybill 1
• comply with checklists 1
• conduct physiotherapy assessment 1
• contact customers 1
• coordinate care 1
• coordinate shifts 1
• counsel healthcare users on medicines 1
• create solutions to problems 1
• develop communication networks with shipping sites 1
• develop strategic plans for physiotherapy services 1
• disseminate messages to people 1
• encourage social service users to preserve their independence in their daily activities 1
• ensure cross-department cooperation 1
• ensure information transparency 1
• follow clinical guidelines 1
• handle registered mail 1
• handle shipment paperwork 1
• integrate headquarter's guidelines into local operations 1
• interpret requests for imaging examinations 1
• keep personal administration 1
• lead healthcare services changes 1
• liaise with transportation services 1
• maintain ambulance room stock 1
• maintain check-out area cleanliness 1
• maintain cleanliness in the cloak room 1
• maintain dental station and operatory 1
• maintain financial records 1
• maintain high quality of calls 1
• maintain professional records 1
• maintain stocks of veterinary materials 1
• maintain treatment records 1
• make clinical decisions 1
• manage cadastre 1
• manage clinical environments 1
• manage financial and material resources 1
• manage personnel agenda 1
• measure effectiveness of the service provided 1
• meet the requirements of social security reimbursement bodies 1
• negotiate settlements 1
• observe healthcare users 1
• obtain permits for use of public spaces 1
• operate medical imaging equipment 1
• participate in health personnel training 1
• perform contract compliance audits 1
• perform patient activity analyses 1
• plan shifts of employees 1
• prepare patients for surgery 1
• provide comprehensive care for patients with surgical conditions 1
• provide department schedule for staff 1
• provide guidance on infectious disease 1
• provide health psychological treatment advice 1
• provide learning support in healthcare 1
• provide membership service 1
• provide protective equipment against infectious diseases 1
• provide psychological health assessment strategies 1
• provide psychological interventions to chronically ill persons 1
• schedule and dispatch drivers 1
• schedule shifts 1
• secure premises 1
• solve operational transport problems 1
• supervise daily information operations 1
• supervise daily library operations 1
• supervise the work of staff on different shifts 1
• track shipping sites 1
• train staff in quality procedures 1
• triage clients 1
• triage clients for physiotherapy 1
• use computer programs to improve patients' skills 1
• use computer telephony integration 1
• use office systems 1
• work in multidisciplinary health teams 1
• work in shifts 1
• work with healthcare users under medication 1

Country

• Remote (1)
• United States (175)

State or region

• Alabama (1)
• Arizona (16)
• Colorado (4)
• Connecticut (6)
• Florida (2)
• Indiana (3)
• Louisiana (1)
• Maine (12)
• Massachusetts (15)
• Michigan (2)
• Minnesota (16)
• Mississippi (1)
• Nevada (12)
• New Jersey (1)
• New Mexico (2)
• New York (36)
• Ohio (2)
• Oklahoma (1)
• Oregon (2)
• Pennsylvania (8)
• South Carolina (2)
• Texas (10)
• Utah (1)
• Washington (4)
• Wisconsin (16)

City

• Albany (1)
• Albany (1)
• Albuquerque (2)
• Aubrey (2)
• Bangor (4)
• Bedford (1)
• Bethpage (1)
• Biloxi (1)
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• Lake Carmel (1)
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• Las Vegas (11)
• Latrobe (2)
• Layton (1)
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• Manning (1)
• McKinney (1)
• Menominee (1)
• Middlebury (1)
• Middletown (2)
• Minneapolis (2)
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• Mount Kisco (3)
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• Mukwonago (6)
• Muncie (1)
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• Oneonta (1)
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• Waukesha (6)
• Wellesley (1)
• West Nyack (2)
• West Torrington (1)
• Weymouth (1)
• Wilmington (1)
• Worcester (1)

Divisions

• (175)

UHGOptumSubBrands

• Optum (175)

City

• Albany (2)
• Albuquerque (2)
• Aubrey (1)
• Bangor (4)
• Bedford (1)
• Bethpage (1)
• Biloxi (1)
• Boston (1)
• Boulder (2)
• Bourne (1)
• Brewer (1)
• Brewster (1)
• Brookfield (1)
• Burlington (1)
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• Cedarhurst (1)
• Chandler (7)
• Chelmsford (1)
• Cooperstown (1)
• Corvallis (1)
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• Dover Foxcroft (1)
• Eden Prairie (1)
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• Faribault (2)
• Farmington (1)
• Fishkill (2)
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• Fort Worth (2)
• Fridley (3)
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• Hastings (4)
• Hazle Township (2)
• Henderson (2)
• Houghton (1)
• Hudson (1)
• Huntington (3)
• Indianapolis (1)
• Irving (1)
• Lafayette (1)
• Lake Success (2)
• Las Vegas (10)
• Latrobe (2)
• Layton (1)
• Longmont (1)
• Manning (1)
• Mckinney (1)
• Menominee (1)
• Middlebury (1)
• Middletown (2)
• Minneapolis (2)
• Monroe (2)
• Mount Kisco (3)
• Mount Pleasant (1)
• Mukilteo (2)
• Mukwonago (6)
• Muncie (1)
• New Berlin (1)
• New Providence (1)
• Newburgh (3)
• Oconomowoc (2)
• Oneonta (1)
• Phoenix (7)
• Pittsfield (2)
• Plainview (1)
• Plymouth (3)
• Ponca City (1)
• Portland (2)
• Poughkeepsie (5)
• Presque Isle (1)
• Rock Hill (1)
• Rockville Centre (1)
• Rowlett (1)
• Saint Paul (2)
• Saint Petersburg (1)
• San Antonio (2)
• San Tan Valley (1)
• Scottsboro (1)
• Smithtown (1)
• Somerville (3)
• Southington (1)
• Springs (1)
• Stow (1)
• Sumter (1)
• Surprise (1)
• Syosset (1)
• Wallingford (3)
• Waukesha (6)
• Wellesley (1)
• West Nyack (2)
• Weymouth (1)
• Wilmington (1)
• Worcester (1)

Country1

• United States (175)

State

• Alabama (1)
• Arizona (16)
• Colorado (4)
• Connecticut (6)
• Florida (2)
• Indiana (3)
• Louisiana (1)
• Maine (12)
• Massachusetts (15)
• Michigan (2)
• Minnesota (16)
• Mississippi (1)
• Nevada (12)
• New Jersey (1)
• New Mexico (2)
• New York (36)
• Ohio (2)
• Oklahoma (1)
• Oregon (2)
• Pennsylvania (8)
• South Carolina (2)
• Texas (9)
• Utah (1)
• Washington (4)
• Wisconsin (16)

ExternalIdNew

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AmProjectCode

• Dignity (13)
• Excela (6)
• M&A - LHC (2)
• MPP Allina Health (15)
• MPP Bassett (2)
• MPP Boulder Community Health (2)
• MPP Northern Light Health (12)
• MPP ProHealth Care (16)

Grade

• 22 (175)

Schedule

• Full-time (149)
• Part-time (26)

Segment

• Optum Care Delivery (95)
• Optum Care Solutions (14)
• OptumInsight (66)

JobFunction

• Patient Services (175)

Vanity

• #rpo (162)
• Aide (88)
• Atrius Health (8)
• Behavioral Health (2)
• Cardiology (1)
• Clinical (110)
• CNA (1)
• Contract (1)
• Crystal Run (2)
• director (7)
• EHR (11)
• Electronic health (49)
• EMR (30)
• epic (67)
• family medicine (3)
• lead (53)
• Licensed Practical Nurse (1)
• LPN (1)
• LVN (1)
• Oncology (2)
• pharma (103)
• Primary care physician (3)
• principal (2)
• ProHealth (21)
• ProHealth Physician (5)
• Registered Nurse (1)
• relations (26)
• Revenue Cycle (17)
• Riverside Medical Group (1)
• RN (1)
• Supervisor (50)
• Therapist (1)

Division

• American Health Network (3)
• Care Delivery OR (2)
• Care Delivery WA (4)
• Colonial Healthcare (2)
• Home Health & Hospice (12)
• Ops Provider Rev Svcs (7)
• Optum AZ (4)
• Optum Behavioral Care (2)
• Optum CO (1)
• Optum MA (14)
• Optum NM (2)
• Optum NV (12)
• Optum Tri-State NY (32)
• Optum UT (1)
• OptumInsight RCM Acute Cont Ct (1)
• OptumInsight RCM Acute Front (54)
• OptumInsight RCM Amb Front (4)
• ProHealth Physicians (5)
• SR Clinical Ops - Florida (1)
• SR Clinical Ops - GTX (2)
• SR Clinical Ops - NTX/Houston (8)
• Unity Health (2)

Company

• Optum (175)

Entity

• Atrius Health (8)
• Crystal Run Healthcare (2)
• LHC Group (12)
• ProHealth Physicians (5)
• WellMed (1)

Job Level

• Individual Contributor (162)

Grade Level

• 22 (175)

Referral Eligibility

• No (22)
• Yes (153)

BusinessSegment

• Care Delivery - Region 2 (20)
• Care Delivery - Region 3 (6)
• Care Delivery - Region 4 (11)
• Care Delivery - Region 5 (32)
• Care Delivery - Region 6 (19)
• Care Delivery - Region 7 (5)
• Care Delivery - Region 8 (2)
• Home Health & Hospice BC (12)
• OI Operations (66)
• Optum Behavioral Care (2)

FullAddress

• 100H Independent Way, Brewster, United States 10509 (1)
• 1062 Barnes Rd, Wallingford, United States 6492 (1)
• 133 Brookline Ave, Boston, United States 2215 (1)
• 2 Technology Park Dr, Ste A, Bourne, United States 2532 (1)
• 205 E Main St, Ste 1-8, Huntington, United States 11743 (1)
• 21401 72Nd Ave W, Edmonds, United States 98026 (1)
• 30 Columbia St, Poughkeepsie, United States 12603 (1)
• 5 Neponset St, Worcester, United States 1606 (1)
• 508 S Church St Mt, 508 S. CHURCH STREET, Mount Pleasant, United States 15666 (1)
• Albany, United States (2)
• Albuquerque, United States (2)
• Aubrey, United States (1)
• Bangor, United States (4)
• Bedford, United States (1)
• Bethpage, United States (1)
• Biloxi, United States (1)
• Boulder, United States (2)
• Brewer, United States (1)
• Brookfield, United States (1)
• Burlington, United States (1)
• Cambridge, United States (2)
• Carmel, United States (2)
• Cedarhurst, United States (1)
• Chandler, United States (7)
• Chelmsford, United States (1)
• Colorado Springs, United States (1)
• Cooperstown, United States (1)
• Corvallis, United States (1)
• Dedham, United States (1)
• Dover Foxcroft, United States (1)
• Eden Prairie, United States (1)
• Ellsworth, United States (1)
• Everett, United States (1)
• Faribault, United States (2)
• Farmington, United States (1)
• Fishkill, United States (2)
• Fort Myers, United States (1)
• Fort Worth, United States (2)
• Fridley, United States (3)
• Greensburg, United States (3)
• Hastings, United States (4)
• Hazle Township, United States (2)
• Henderson, United States (2)
• Houghton, United States (1)
• Hudson, United States (1)
• Huntington, United States (2)
• Indianapolis, United States (1)
• Irving, United States (1)
• Lafayette, United States (1)
• Lake Success, United States (2)
• Las Vegas, United States (10)
• Latrobe, United States (2)
• Layton, United States (1)
• Longmont, United States (1)
• Manning, United States (1)
• McKinney, United States (1)
• Menominee, United States (1)
• Middlebury, United States (1)
• Middletown, United States (2)
• Minneapolis, United States (2)
• Monroe, United States (2)
• Mount Kisco, United States (3)
• Mukilteo, United States (2)
• Mukwonago, United States (6)
• Muncie, United States (1)
• New Berlin, United States (1)
• New Providence, United States (1)
• Newburgh, United States (3)
• Oconomowoc, United States (2)
• Oneonta, United States (1)
• Phoenix, United States (7)
• Pittsfield, United States (2)
• Plainview, United States (1)
• Plymouth, United States (3)
• Ponca City, United States (1)
• Portland, United States (2)
• Poughkeepsie, United States (4)
• Presque Isle, United States (1)
• Rock Hill, United States (1)
• Rockville Centre, United States (1)
• Rowlett, United States (1)
• Saint Paul, United States (2)
• Saint Petersburg, United States (1)
• San Antonio, United States (2)
• San Tan Valley, United States (1)
• Scottsboro, United States 35768 (1)
• Smithtown, United States (1)
• Somerville, United States (3)
• Southington, United States (1)
• Stow, United States (1)
• Sumter, United States (1)
• Surprise, United States (1)
• Syosset, United States (1)
• Wallingford, United States (2)
• Waukesha, United States (6)
• Wellesley, United States (1)
• West Nyack, United States (2)
• Weymouth, United States (1)
• Wilmington, United States (1)

JobCode

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• ACT022 (2)
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