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Job category

• Healthcare Delivery (166)
• Patient Services (166)

Skill

• interact with healthcare users 90
• answer patients' questions 82
• manage healthcare users' data 71
• collect healthcare user data under supervision 63
• ensure proper appointment administration 60
• record healthcare users' billing information 54
• check information on prescriptions 50
• process medical insurance claims 48
• 47
• answer incoming calls 47
• participate in medical records' auditing activities 46
• supervise medical office support workers 46
• receive veterinary clients and their animals for appointments 41
• administer appointments 40
• arrange in-home services for patients 38
• monitor waiting list 38
• manage operations in healthcare institutions 37
• obtain healthcare user's medical status information 33
• refer healthcare users 33
• communicate in healthcare 31
• maintain healthcare user data confidentiality 28
• check in guests 27
• identify patients' medical records 27
• perform clerical duties 27
• work in multidisciplinary teams related to emergency care 27
• assist healthcare users achieve autonomy 26
• receive patient referrals with eye conditions 26
• review patient's medical data 25
• communicate schedules to the people concerned 23
• check in passengers 21
• maintain records of work with service users 21
• programme work according to incoming orders 21
• provide care for a particular patient group 21
• administrative tasks in a medical environment 20
• calculate compensation payments 20
• examine healthcare facility 20
• collect statistics on medical records 19
• maintain privacy of service users 18
• communicate with customer service department 17
• transfer medical information 17
• ensure compliance with healthcare regulations 16
• ensure flights run to schedule 15
• advise on medical records 14
• complete patient journey records 14
• monitor patients' progress related to treatment 14
• redirect callers 14
• comply with quality standards related to healthcare practice 13
• handle incoming insurance claims 13
• manage a multidisciplinary team involved in patient care 13
• manage fitness communication 13
• manage revenue 13
• support social service users to manage their financial affairs 13
• communicate with nursing staff 12
• organise employees' work in the service station 12
• advocate for healthcare users' needs 11
• maintain records of clients' prescriptions 11
• promote human rights 11
• contribute to continuity of health care 10
• ensure safety regulations in dealing with infectious diseases 10
• ensure the privacy of guests 10
• maintain relationships with doctors 10
• manage front operations 10
• provide necessary documents 10
• schedule audiologist appointments 10
• set payment handling strategies 10
• assess referred healthcare users 9
• collect healthcare user's general data 9
• develop passenger outreach strategies 9
• develop plans related to the transfer of care 9
• handle personal identifiable information 9
• maintain professional administration 9
• perform office routine activities 9
• provide directions to guests 9
• work with nursing staff 9
• ensure continuous preparedness for audits 8
• handle payments in dentistry 8
• monitor drivers 8
• operate medical imaging equipment 8
• allocate numbers to clients' belongings 7
• clean public areas 7
• ensure proper document management 7
• interpret requests for imaging examinations 7
• mentor other health professionals 7
• monitor therapeutic progress 7
• apply caseload management 6
• assist social service users in formulating complaints 6
• decide on insurance applications 6
• ensure safety of healthcare users 6
• maintain the veterinary reception area 6
• manage cash desk 6
• monitor field surveys 6
• plan schedule 6
• process reservations 6
• undertake post-examination activities 6
• communicate with beneficiaries 5
• discuss the medical history of the healthcare user 5
• maintain customer records 5
• manage claims process 5
• monitor patients during transfer to hospital 5
• monitor service users' health 5
• perform clinical coding procedures 5
• prepare patients for imaging procedures 5
• process order forms with customer's information 5
• adhere to health well-being and safety 4
• check official documents 4
• conduct cleaning tasks 4
• introduce new employees 4
• investigate social security applications 4
• manage gaming cash desk 4
• operate cash point 4
• perform cleaning duties 4
• process payments 4
• provide department schedule for staff 4
• provide test results to medical staff 4
• supervise store opening and closing procedures 4
• supervise the work of cleaning staff 4
• take payments for bills 4
• train reception staff 4
• advise on healthcare users' informed consent 3
• advise on healthy lifestyles 3
• assist in loan applications 3
• carry out end of day accounts 3
• check payrolls 3
• communicate by telephone 3
• consider time zones in execution of work 3
• deliver outstanding service 3
• ensure compliance with accounting conventions 3
• ensure compliance with disclosure criteria of accounting information 3
• ensure equipment availability 3
• follow work procedures 3
• handle financial transactions 3
• handle veterinary patients 3
• maintain correspondence records 3
• maintain records of financial transactions 3
• maintain transaction's reports 3
• maintain treatment records 3
• manage clients' money matters 3
• manage financial transactions of fuel station 3
• monitor cashiers 3
• monitor check-out point 3
• monitor patient's health condition 3
• monitor staff absences 3
• operate cash register 3
• participate in medical inventory control 3
• provide basic support to patients 3
• provide dental administrative post-treatment patient services 3
• provide high quality customer service 3
• refer service users to community resources 3
• review insurance process 3
• schedule and dispatch drivers 3
• schedule shifts 3
• supervise the work of staff on different shifts 3
• take pharmaceutical inventory 3
• triage clients 3
• use treatment verification systems 3
• apply case management 2
• archive healthcare users' records 2
• arrange audit 2
• assist patients with special needs 2
• attend meetings 2
• be friendly to passengers 2
• collaborate in company's daily operations 2
• communicate professionally with colleagues in other fields 2
• comply with veterinary inspection standards 2
• conduct physical examination in emergency 2
• deal with arrivals in accommodation 2
• deal with challenging people 2
• deal with public 2
• ensure health and safety of staff 2
• ensure safe transport of money 2
• foster compliance with health and safety rules by setting an example 2
• handle complaints 2
• handle customer complaints 2
• inspect staff 2
• interact professionally in research and professional environments 2
• maintain ambulance room stock 2
• maintain dental station and operatory 2
• maintain inventory of office supplies 2
• maintain reception area 2
• maintain updated professional knowledge 2
• manage emergency care situations 2
• manage health and safety standards 2
• manage schedule of tasks 2
• manage veterinary practice waiting area 2
• meet commitments 2
• meet the requirements of social security reimbursement bodies 2
• monitor billing procedures 2
• monitor customer service 2
• perform patient activity analyses 2
• prioritise emergencies 2
• provide feedback on patient's communication style 2
• provide healthcare services to patients in specialised medicine 2
• provide objective assessments of calls 2
• provide professional care in nursing 2
• use office systems 2
• accurately estimate work hours 1
• adapt to emergency care environment 1
• adhere to standard procedures 1
• adjust production schedule 1
• administer radiation treatment 1
• administer radiotherapy 1
• advise clients on moving services 1
• apply conflict management 1
• apply hygiene standards 1
• assess coverage possibilities 1
• assist in developing practices for well being of employees 1
• assist with funeral planning 1
• carry out nurse-led discharge 1
• carry out treatment prescribed by doctors 1
• communicate in foreign languages with health service providers 1
• communicate with tenants 1
• compare shipment contents with waybill 1
• complete administration 1
• comply with checklists 1
• conduct contact tracing interviews 1
• conduct physical examinations 1
• contribute to high level health strategic decisions 1
• develop communication networks with shipping sites 1
• develop new imaging techniques 1
• educate patient's relations on care 1
• ensure cross-department cooperation 1
• ensure customer orientation 1
• ensure information transparency 1
• ensure mining records are maintained 1
• establish daily priorities 1
• file claims with insurance companies 1
• follow up the issued grants 1
• integrate headquarter's guidelines into local operations 1
• liaise with transportation services 1
• maintain stocks of veterinary materials 1
• maintain telephony system 1
• manage cadastre 1
• manage financial and material resources 1
• manage key performance indicators of call centres 1
• manage medical supply chains 1
• manage patients with acute illnesses 1
• manage radiology information system 1
• manage staff 1
• manage time 1
• meet productivity targets 1
• monitor patients' medication 1
• monitor policy proposals 1
• negotiate settlements 1
• observe record keeping standards in chiropractics 1
• obtain permits for use of public spaces 1
• perform clinical research in radiography 1
• plan shifts of employees 1
• prepare doses of medication according to patient needs 1
• prepare for diagnostic imaging procedures 1
• prepare patients for surgery 1
• prioritise requests 1
• procure time sheet approval 1
• provide comprehensive care for patients with surgical conditions 1
• provide guidance on infectious disease 1
• provide learning support in healthcare 1
• provide mentorship 1
• provide protective equipment against infectious diseases 1
• refer social service users 1
• secure premises 1
• service rooms 1
• solve problems in healthcare 1
• supervise pharmaceutical staff 1
• support informed consent 1
• support patients to understand their conditions 1
• support social service users at the end of life 1
• track shipping sites 1
• transport allocated patients 1
• transport patient to medical facility 1
• use computer programs to improve patients' skills 1
• verify visitor identification 1
• work in shifts 1

Country

• United States (166)

State or region

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• Arkansas (1)
• Colorado (2)
• Connecticut (16)
• Florida (3)
• Indiana (2)
• Kentucky (3)
• Louisiana (3)
• Maine (3)
• Maryland (3)
• Massachusetts (15)
• Michigan (1)
• Minnesota (16)
• Mississippi (1)
• Missouri (2)
• Nevada (2)
• New York (44)
• Ohio (2)
• Oregon (9)
• Pennsylvania (8)
• South Carolina (1)
• Texas (2)
• Washington (2)
• Wisconsin (13)

City

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• Albany (1)
• Anacortes (1)
• Apopka (1)
• Bangor (1)
• Bethel (1)
• Bethpage (1)
• Boston (2)
• Boulder (2)
• Brewster (1)
• Bristol (2)
• Brooklyn (1)
• Cambridge (1)
• Cedarhurst (3)
• Chandler (5)
• Chelmsford (2)
• Clackamas (1)
• Cobleskill (1)
• Corvallis (6)
• Danbury (1)
• Dedham (1)
• Ellsworth (2)
• Escanaba (1)
• Eugene (1)
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• Faribault (3)
• Fishkill (3)
• Frederick (1)
• Fridley (1)
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• Hastings (2)
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• Lake Success (4)
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• Little Falls (1)
• Madison (1)
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• Marlborough (2)
• Meriden (1)
• Middletown (3)
• Minneapolis (6)
• Monroe (1)
• Mount Kisco (8)
• Mount Pleasant (1)
• Mukwonago (3)
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• Waukesha (9)
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• West Torrington (1)
• Weymouth (2)
• Worcester (1)
• Yorktown Heights (1)
• Zionsville (1)

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• (166)

City

• Albany (3)
• Anacortes (1)
• Apopka (1)
• Bangor (1)
• Bethel (1)
• Bethpage (1)
• Boston (2)
• Boulder (2)
• Brewster (1)
• Bristol (2)
• Bronx (1)
• Brooklyn (1)
• Cambridge (1)
• Cedarhurst (3)
• Chandler (5)
• Chelmsford (2)
• Clackamas (1)
• Cobleskill (1)
• Corvallis (6)
• Danbury (1)
• Dedham (1)
• Ellsworth (2)
• Escanaba (1)
• Eugene (1)
• Everett (1)
• Faribault (3)
• Fishkill (3)
• Frederick (1)
• Fridley (1)
• Gahanna (1)
• Gilbert (3)
• Glendale (2)
• Greensburg (2)
• Groton (1)
• Grove City (1)
• Guilford (1)
• Hastings (2)
• Hazle Township (2)
• Henderson (1)
• Holden (1)
• Holyoke (1)
• Huntington (3)
• Irwin (1)
• Jefferson City (2)
• Lafayette (1)
• Lake Charles (1)
• Lake Success (4)
• Las Vegas (1)
• Latrobe (2)
• Leitchfield (1)
• Little Falls (1)
• Madison (1)
• Marion (1)
• Marlborough (2)
• Meriden (1)
• Middletown (3)
• Minneapolis (5)
• Monroe (1)
• Mount Kisco (8)
• Mount Pleasant (1)
• Mukwonago (3)
• Needham Heights (1)
• New London (1)
• Newburgh (1)
• Newtown (1)
• Norwood (1)
• Orlando (1)
• Owensboro (1)
• Owings Mills (2)
• Parrish (1)
• Peabody (1)
• Peoria (1)
• Phoenix (1)
• Plainview (2)
• Plymouth (5)
• Poughkeepsie (1)
• Prospect (1)
• Richmond (1)
• Rock Hill (1)
• Rockport (1)
• Rockville Centre (1)
• Saint Paul (1)
• Salem (1)
• Slidell (1)
• Sumter (1)
• Sussex (1)
• Syosset (2)
• Torrington (1)
• Tyler (1)
• Vancleave (1)
• Vernon (1)
• Wallingford (1)
• Waukesha (9)
• West Islip (1)
• West Nyack (1)
• Weymouth (2)
• Worcester (1)
• Yorktown Heights (1)
• Zionsville (1)

Country1

• United States (166)

State

• Arizona (12)
• Arkansas (1)
• Colorado (2)
• Connecticut (16)
• Florida (3)
• Indiana (2)
• Kentucky (3)
• Louisiana (3)
• Maine (3)
• Maryland (3)
• Massachusetts (15)
• Michigan (1)
• Minnesota (16)
• Mississippi (1)
• Missouri (2)
• Nevada (2)
• New York (44)
• Ohio (2)
• Oregon (9)
• Pennsylvania (8)
• South Carolina (1)
• Texas (2)
• Washington (2)
• Wisconsin (13)

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AmProjectCode

• Dignity (9)
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• MPP Bassett (4)
• MPP Boulder Community Health (2)
• MPP Northern Light Health (3)
• MPP Owensboro Health (2)
• MPP ProHealth Care (13)

Grade

• 22 (166)

Schedule

• Full-time (141)
• Part-time (25)

Segment

• Optum Care Delivery (88)
• Optum Care Solutions (21)
• OptumInsight (57)

JobFunction

• Patient Services (166)

Vanity

• #rpo (143)
• AI (1)
• Aide (50)
• Atrius Health (8)
• Behavioral Health (1)
• Clinical (98)
• Crystal Run (2)
• director (4)
• EHR (24)
• Electronic health (59)
• EMR (13)
• epic (79)
• family medicine (5)
• lead (65)
• LPN (2)
• LVN (1)
• Owensboro (1)
• pharma (65)
• Primary care physician (6)
• ProHealth (29)
• ProHealth Physician (16)
• Registered Nurse (1)
• relations (12)
• Revenue Cycle (17)
• RN (1)
• Supervisor (57)

Division

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• Optum NV (2)
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• ProHealth Physicians (16)
• SR Clinical Ops - GTX (1)

Company

• Optum (166)

Business

• Optum (166)

Entity

• Atrius Health (8)
• Crystal Run Healthcare (2)
• LHC Group (21)
• ProHealth Physicians (16)
• WellMed (1)

Job Level

• Individual Contributor (148)

Grade Level

• 22 (166)

Referral Eligibility

• No (26)
• Yes (140)

BusinessSegment

• Care Delivery - Region 2 (2)
• Care Delivery - Region 3 (10)
• Care Delivery - Region 4 (4)
• Care Delivery - Region 5 (39)
• Care Delivery - Region 6 (29)
• Care Delivery - Region 7 (3)
• Care Delivery - Region 8 (1)
• LHC GROUP BC (21)
• OI Operations (57)

FullAddress

• 109 Rykowski Ln, Middletown, United States 10941 (1)
• 133 Brookline Ave, Boston, United States 2215 (1)
• 202 N Park Ave, Apopka, United States 32703 (1)
• 2800 Marcus Ave, Ste 207A, Lake Success, United States 11042 (1)
• 600 Westage Business Ctr Dr, Fishkill, United States 12524 (1)
• 674 W Liberty St, Sumter, United States 29150 (1)
• 7242 W Colonial Dr, 7240-7242, Orlando, United States 32818 (1)
• 90 Libbey Industrial Pkwy, Weymouth, United States 2189 (1)
• 95 Crystal Run Rd, Middletown, United States 10941 (1)
• Albany, United States (3)
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• Bangor, United States (1)
• Bethel, United States (1)
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• Everett, United States (1)
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• Frederick, United States (1)
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• Gahanna, United States (1)
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• Grove City, United States (1)
• Guilford, United States (1)
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• Hazle Township, United States (2)
• Henderson, United States (1)
• Holden, United States (1)
• Holyoke, United States (1)
• Huntington, United States (3)
• Irwin, United States (1)
• Jefferson City, United States (2)
• Lafayette, United States (1)
• Lake Charles, United States (1)
• Lake Success, United States (3)
• Las Vegas, United States (1)
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