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Job category

• Healthcare Delivery (165)
• Patient Services (165)

Skill

• interact with healthcare users 95
• answer patients' questions 86
• manage healthcare users' data 75
• ensure proper appointment administration 72
• process medical insurance claims 64
• check information on prescriptions 59
• receive veterinary clients and their animals for appointments 58
• supervise medical office support workers 58
• answer incoming calls 55
• administer appointments 54
• collect healthcare user data under supervision 54
• monitor waiting list 54
• record healthcare users' billing information 49
• arrange in-home services for patients 40
• manage operations in healthcare institutions 38
• obtain healthcare user's medical status information 37
• participate in medical records' auditing activities 35
• refer healthcare users 35
• work in multidisciplinary teams related to emergency care 35
• programme work according to incoming orders 32
• maintain healthcare user data confidentiality 31
• receive patient referrals with eye conditions 31
• maintain records of work with service users 30
• communicate in healthcare 29
• manage a multidisciplinary team involved in patient care 28
• communicate with nursing staff 26
• communicate schedules to the people concerned 25
• identify patients' medical records 25
• calculate compensation payments 24
• administrative tasks in a medical environment 23
• assist healthcare users achieve autonomy 23
• maintain records of clients' prescriptions 23
• check in guests 22
• comply with quality standards related to healthcare practice 22
• ensure compliance with healthcare regulations 22
• examine healthcare facility 21
• communicate with customer service department 20
• handle incoming insurance claims 20
• contribute to continuity of health care 19
• redirect callers 19
• develop plans related to the transfer of care 18
• ensure flights run to schedule 18
• review patient's medical data 18
• transfer medical information 18
• maintain privacy of service users 17
• monitor patients' progress related to treatment 17
• organise employees' work in the service station 17
• allocate numbers to clients' belongings 15
• ensure safety of healthcare users 15
• work with nursing staff 15
• complete patient journey records 14
• perform clerical duties 14
• check in passengers 13
• collect healthcare user's general data 13
• provide necessary documents 13
• support social service users to manage their financial affairs 13
• collect statistics on medical records 12
• maintain professional administration 12
• monitor drivers 12
• schedule audiologist appointments 12
• undertake post-examination activities 12
• adhere to health well-being and safety 11
• follow work procedures 11
• maintain customer records 11
• process order forms with customer's information 11
• apply caseload management 10
• interpret requests for imaging examinations 10
• mentor other health professionals 10
• monitor therapeutic progress 10
• assess referred healthcare users 9
• handle personal identifiable information 9
• maintain relationships with doctors 9
• manage cash desk 9
• operate medical imaging equipment 9
• provide directions to guests 9
• set payment handling strategies 9
• assist social service users in formulating complaints 8
• deliver outstanding service 8
• ensure safety regulations in dealing with infectious diseases 8
• maintain dental station and operatory 8
• maintain the veterinary reception area 8
• manage gaming cash desk 8
• provide department schedule for staff 8
• provide high quality customer service 8
• provide objective assessments of calls 8
• advise on medical records 7
• check official documents 7
• monitor field surveys 7
• monitor patient's health condition 7
• monitor patients during transfer to hospital 7
• prepare patients for imaging procedures 7
• promote human rights 7
• apply case management 6
• archive healthcare users' records 6
• decide on insurance applications 6
• ensure continuous preparedness for audits 6
• ensure customer orientation 6
• manage clients' money matters 6
• manage revenue 6
• monitor customer service 6
• operate cash point 6
• provide care for a particular patient group 6
• provide feedback on patient's communication style 6
• advise on healthcare users' informed consent 5
• advocate for healthcare users' needs 5
• attend meetings 5
• be friendly to passengers 5
• collaborate in company's daily operations 5
• consider time zones in execution of work 5
• maintain correspondence records 5
• maintain treatment records 5
• manage claims process 5
• manage front operations 5
• meet the requirements of social security reimbursement bodies 5
• monitor check-out point 5
• monitor staff absences 5
• perform office routine activities 5
• schedule and dispatch drivers 5
• supervise the work of staff on different shifts 5
• triage clients 5
• adapt to emergency care environment 4
• advise on healthy lifestyles 4
• answer emergency calls 4
• apply conflict management 4
• assist in developing practices for well being of employees 4
• assist in loan applications 4
• assist patients with special needs 4
• communicate professionally with colleagues in other fields 4
• comply with veterinary inspection standards 4
• deal with arrivals in accommodation 4
• deal with challenging people 4
• discuss the medical history of the healthcare user 4
• ensure compliance with accounting conventions 4
• ensure equipment availability 4
• ensure health and safety of staff 4
• foster compliance with health and safety rules by setting an example 4
• handle payments in dentistry 4
• inspect staff 4
• interact professionally in research and professional environments 4
• investigate social security applications 4
• maintain inventory of office supplies 4
• maintain reception area 4
• maintain stocks of veterinary materials 4
• maintain updated professional knowledge 4
• manage key performance indicators of call centres 4
• meet commitments 4
• participate in medical inventory control 4
• process payments 4
• provide customer follow-up services 4
• provide professional care in nursing 4
• schedule shifts 4
• supervise store opening and closing procedures 4
• take payments for bills 4
• take pharmaceutical inventory 4
• adhere to OHSAS 18001 3
• adhere to standard procedures 3
• arrange audit 3
• assist with funeral planning 3
• carry out end of day accounts 3
• clean public areas 3
• collaborate in company's daily operations 3
• conduct physical examination in emergency 3
• develop passenger outreach strategies 3
• ensure compliance with disclosure criteria of accounting information 3
• ensure the privacy of guests 3
• follow safety precautions in work practices 3
• handle financial transactions 3
• handle veterinary patients 3
• maintain high quality of calls 3
• maintain records of financial transactions 3
• maintain transaction's reports 3
• maintain work area cleanliness 3
• manage emergency care situations 3
• manage financial transactions of fuel station 3
• manage fitness communication 3
• manage schedule of tasks 3
• manage veterinary practice waiting area 3
• monitor cashiers 3
• monitor patients' medication 3
• operate cash register 3
• perform clinical coding procedures 3
• plan schedule 3
• prepare doses of medication according to patient needs 3
• prioritise emergencies 3
• process reservations 3
• provide basic support to patients 3
• provide care for a particular patient group 3
• provide dental administrative post-treatment patient services 3
• provide fitness customer service 3
• provide psychological support to patients 3
• support social service users at the end of life 3
• accurately estimate work hours 2
• adjust production schedule 2
• advise clients on moving services 2
• carry out treatment prescribed by doctors 2
• check payrolls 2
• communicate by telephone 2
• coordinate transport staff training 2
• encourage social service users to preserve their independence in their daily activities 2
• ensure safe transport of money 2
• handle customer complaints 2
• lead healthcare services changes 2
• liaise with transportation services 2
• manage a team 2
• manage computer-based transport operation control systems 2
• monitor service users' health 2
• perform health assessment 2
• plan shifts of employees 2
• provide learning support in healthcare 2
• provide test results to medical staff 2
• refer service users to community resources 2
• review insurance process 2
• train staff in quality procedures 2
• use treatment verification systems 2
• work in multidisciplinary health teams 2
• 1
• administer radiation treatment 1
• administer radiotherapy 1
• advise on mental health 1
• assess coverage possibilities 1
• assist in the development of standard operating procedures in the food chain 1
• carry out nurse-led discharge 1
• communicate analytical insights 1
• communicate clearly with passengers 1
• communicate in foreign languages with health service providers 1
• communicate in specialised nursing care 1
• communicate problems to senior colleagues 1
• communicate with beneficiaries 1
• communicate with tenants 1
• compare shipment contents with waybill 1
• conduct cleaning tasks 1
• connect vehicle maintenance and operations departments 1
• cooperate to resolve information issues 1
• coordinate operational activities 1
• coordinate shifts 1
• deal with public 1
• develop communication networks with shipping sites 1
• develop new imaging techniques 1
• effective perception of transport environment 1
• ensure compliance with radiation protection regulations 1
• establish daily priorities 1
• file claims with insurance companies 1
• handle complaints 1
• inform customers of activity changes 1
• integrate headquarter's guidelines into local operations 1
• introduce new employees 1
• listen actively 1
• maintain database performance 1
• maintain operational communications 1
• maintain telephony system 1
• maintain up-to-date aeronautical information management services 1
• manage backlogs 1
• manage cadastre 1
• manage financial and material resources 1
• manage health and safety standards 1
• manage staff 1
• manage the fleet according to planned operations 1
• manage time 1
• map out customer requirements into pragmatic actions 1
• monitor billing procedures 1
• monitor communication channels' performance 1
• monitor customer inquiries 1
• monitor recommendation follow-up 1
• monitor vehicle fleet operations 1
• negotiate settlements 1
• observe record keeping standards in chiropractics 1
• obtain permits for use of public spaces 1
• oversee clinical information system activities 1
• perform cleaning duties 1
• perform clinical research in radiography 1
• perform follow-up on pipeline route services 1
• prepare for diagnostic imaging procedures 1
• prioritise requests 1
• provide health psychological treatment advice 1
• provide healthcare services to patients in specialised medicine 1
• provide psychological health assessment strategies 1
• provide psychological interventions to chronically ill persons 1
• refer social service users 1
• report on customers' complaints related to toilet facilities 1
• run errands on behalf of customers 1
• secure premises 1
• solve operational transport problems 1
• supervise the work of cleaning staff 1
• support informed consent 1
• support patients to understand their conditions 1
• track shipping sites 1
• train reception staff 1
• transport allocated patients 1
• use computer programs to improve patients' skills 1
• use electronic health records management system 1
• use office systems 1

Country

• United States (165)

State or region

• Arizona (10)
• California (1)
• Connecticut (10)
• Florida (6)
• Kentucky (1)
• Louisiana (2)
• Maine (4)
• Maryland (1)
• Massachusetts (13)
• Michigan (2)
• Minnesota (17)
• Mississippi (4)
• Missouri (1)
• Nevada (4)
• New Jersey (1)
• New York (48)
• Ohio (2)
• Oregon (1)
• Pennsylvania (7)
• Texas (9)
• Utah (1)
• Virginia (1)
• Washington (9)
• Wisconsin (10)

City

• Alexandria (1)
• Apopka (1)
• Bangor (1)
• Bay Shore (1)
• Bedford (1)
• Beeville (2)
• Bethpage (1)
• Boerne (1)
• Boston (1)
• Brewster (1)
• Bristol (1)
• Burlington (2)
• Cambridge (2)
• Cedarhurst (1)
• Chestnut Hill (1)
• Cobleskill (1)
• Columbus (1)
• Cooperstown (1)
• Cortlandt Manor (1)
• Corvallis (1)
• Cottonwood (1)
• Dallas (1)
• Danbury (1)
• Ellsworth (1)
• Escanaba (1)
• Essex Village (1)
• Everett (6)
• Faribault (3)
• Fishkill (2)
• Frederick (1)
• Fridley (2)
• Ft. Pierce (1)
• Gahanna (1)
• Gainesville (1)
• Gilbert (2)
• Glastonbury (1)
• Glendale (2)
• Greensburg (2)
• Grove City (1)
• Harahan (1)
• Hazleton (1)
• Henderson (2)
• Herkimer (1)
• Hernando (1)
• Hopewell Junction (1)
• Huntington Station (3)
• Irving (1)
• Irwin (1)
• Jefferson City (1)
• Kingston (1)
• Lake Carmel (2)
• Lake Success (4)
• Las Vegas (2)
• Latrobe (2)
• Layton (1)
• Little Falls (1)
• Madison (1)
• Madison (1)
• Manchester (1)
• Mansfield Center (1)
• Menominee (1)
• Middlebury (1)
• Middletown (5)
• Mill Creek (1)
• Minneapolis (8)
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• Mount Pleasant (1)
• Mukwonago (2)
• New York (2)
• Ocala (1)
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• Oneonta (1)
• Orlando (1)
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• Phoenix (4)
• Pittsfield (1)
• Plymouth (2)
• Plymouth (1)
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• Poughkeepsie (3)
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• West Orange (1)
• West Torrington (1)
• Weymouth (1)
• Wilmington (1)
• Worcester (1)

Divisions

• (165)

City

• Alexandria (1)
• Apopka (1)
• Bangor (1)
• Bay Shore (1)
• Beach (1)
• Bedford (1)
• Beeville (2)
• Bethpage (1)
• Boerne (1)
• Boston (1)
• Brewster (1)
• Bristol (1)
• Burlington (2)
• Cambridge (2)
• Carmel (2)
• Cedarhurst (1)
• Chestnut Hill (1)
• Cobleskill (1)
• Columbus (1)
• Cooperstown (1)
• Cortlandt Manor (1)
• Corvallis (1)
• Cottonwood (1)
• Dallas (1)
• Danbury (1)
• Ellsworth (1)
• Escanaba (1)
• Essex (1)
• Everett (6)
• Faribault (3)
• Fishkill (2)
• Fort Pierce (1)
• Frederick (1)
• Fridley (2)
• Gahanna (1)
• Gainesville (1)
• Gilbert (2)
• Glastonbury (1)
• Glendale (2)
• Greensburg (2)
• Grove City (1)
• Harahan (1)
• Hazle Township (1)
• Henderson (2)
• Herkimer (1)
• Hernando (1)
• Hopewell Junction (1)
• Huntington (3)
• Irving (1)
• Irwin (1)
• Jefferson City (1)
• Kingston (1)
• Lake Success (4)
• Las Vegas (2)
• Latrobe (2)
• Layton (1)
• Little Falls (1)
• Madison (2)
• Manchester (1)
• Mansfield Center (1)
• Menominee (1)
• Middlebury (1)
• Middletown (5)
• Mill Creek (1)
• Minneapolis (8)
• Mount Kisco (8)
• Mount Pleasant (1)
• Mukwonago (2)
• New York (2)
• Ocala (1)
• Oconomowoc (2)
• Oneonta (1)
• Orlando (1)
• Owensboro (1)
• Peabody (1)
• Pharr (1)
• Phoenix (4)
• Pittsfield (1)
• Plymouth (3)
• Portland (1)
• Poughkeepsie (3)
• Redlands (1)
• Rock Hill (2)
• Rockport (1)
• Rockville Centre (1)
• San Antonio (1)
• Seattle (2)
• Sebring (1)
• Shrewsbury (1)
• Somerville (1)
• Southborough (1)
• Syosset (1)
• Torrington (1)
• Tucson (1)
• Vancleave (1)
• Wallingford (1)
• Waukesha (6)
• Wellesley (1)
• West Islip (1)
• West Nyack (2)
• West Orange (1)
• Weymouth (1)
• Wilmington (1)
• Worcester (1)

Country1

• United States (165)

State

• Arizona (10)
• California (1)
• Connecticut (10)
• Florida (6)
• Kentucky (1)
• Louisiana (2)
• Maine (4)
• Maryland (1)
• Massachusetts (13)
• Michigan (2)
• Minnesota (17)
• Mississippi (4)
• Missouri (1)
• Nevada (4)
• New Jersey (1)
• New York (48)
• Ohio (2)
• Oregon (1)
• Pennsylvania (7)
• Texas (9)
• Utah (1)
• Virginia (1)
• Washington (9)
• Wisconsin (10)

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AmProjectCode

• Dignity (6)
• Excela (6)
• M&A - LHC (17)
• MPP Allina Health (16)
• MPP Bassett (4)
• MPP Northern Light Health (4)
• MPP Owensboro Health (1)
• MPP ProHealth Care (10)

Grade

• 22 (165)

Schedule

• Full-time (147)
• Part-time (18)

Segment

• Optum Care Delivery (95)
• Optum Care Solutions (22)
• OptumInsight (48)

JobFunction

• Patient Services (165)

Vanity

• #rpo (142)
• AI (1)
• Aide (59)
• Atrius Health (8)
• Behavioral Health (4)
• Clinical (109)
• Crystal Run (3)
• director (7)
• EHR (12)
• Electronic health (50)
• EMR (31)
• epic (83)
• family medicine (2)
• lead (53)
• Licensed Practical Nurse (2)
• LPN (6)
• LVN (4)
• Oncology (2)
• Owensboro (1)
• pharma (72)
• Primary care physician (5)
• ProHealth (19)
• ProHealth Physician (9)
• Registered Nurse (4)
• relations (23)
• Revenue Cycle (18)
• RN (4)
• Supervisor (58)
• Therapist (1)

Division

• American Health Network (2)
• Care Delivery OR (1)
• Care Delivery WA (9)
• Home Health & Hospice (20)
• OI Provider RCM Amb Bac (1)
• Optum AZ (2)
• Optum Behavioral Care (2)
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• ProHealth Physicians (9)
• South Region Clinical Care (2)
• SR Clinical Ops - Florida (1)
• SR Clinical Ops - GTX (4)
• SR Clinical Ops - NTX/Houston (3)

Company

• Optum (165)

Business

• Optum (165)

Entity

• Atrius Health (8)
• Crystal Run Healthcare (3)
• LHC Group (20)
• ProHealth Physicians (9)
• WellMed (5)

Job Level

• Individual Contributor (146)

Grade Level

• 22 (165)

Referral Eligibility

• No (20)
• Yes (145)

BusinessSegment

• Care Delivery - Region 1 (1)
• Care Delivery - Region 2 (7)
• Care Delivery - Region 3 (10)
• Care Delivery - Region 4 (12)
• Care Delivery - Region 5 (42)
• Care Delivery - Region 6 (21)
• Care Delivery - Region 7 (2)
• Home Health & Hospice BC (20)
• OI Operations (48)
• Optum Behavioral Care (2)

FullAddress

• 10 Wildwood Medical Ctr, Essex, United States 6426 (1)
• 1062 Barnes Rd, Wallingford, United States 6492 (1)
• 109 Rykowski Ln, Middletown, United States 10941 (1)
• 133 Brookline Ave, Boston, United States 2215 (1)
• 202 N Park Ave, Apopka, United States 32703 (1)
• 7242 W Colonial Dr, 7240-7242, Orlando, United States 32818 (1)
• 90 Libbey Industrial Pkwy, Weymouth, United States 2189 (1)
• 900 Straits Tpke, Ste 203A, Middlebury, United States 6762 (1)
• Alexandria, United States (1)
• Bangor, United States (1)
• Bay Shore, United States (1)
• Bedford, United States (1)
• Beeville, United States (2)
• Bethpage, United States (1)
• Boerne, United States (1)
• Brewster, United States (1)
• Bristol, United States (1)
• Burlington, United States (2)
• Cambridge, United States (2)
• Carmel, United States (2)
• Cedarhurst, United States (1)
• Chestnut Hill, United States (1)
• Cobleskill, United States (1)
• Columbus, United States (1)
• Cooperstown, United States (1)
• Cortlandt Manor, United States (1)
• Corvallis, United States (1)
• Cottonwood, United States (1)
• Dallas, United States (1)
• Danbury, United States (1)
• Ellsworth, United States (1)
• Escanaba, United States (1)
• Everett, United States (6)
• Faribault, United States (3)
• Fishkill, United States (2)
• Fort Pierce, United States (1)
• Frederick, United States (1)
• Fridley, United States (2)
• Gahanna, United States (1)
• Gainesville, United States (1)
• Gilbert, United States (2)
• Glastonbury, United States (1)
• Glendale, United States (2)
• Greensburg, United States (2)
• Grove City, United States (1)
• Harahan, United States (1)
• Hazle Township, United States (1)
• Henderson, United States (2)
• Herkimer, United States (1)
• Hernando, United States (1)
• Hopewell Junction, United States (1)
• Huntington, United States (3)
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• Irwin, United States (1)
• Jefferson City, United States (1)
• Kingston, United States (1)
• Lake Success, United States (4)
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