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Job category

• Healthcare Delivery (55)
• Patient Services (55)

Skill

• interact with healthcare users 19
• answer patients' questions 18
• ensure proper appointment administration 16
• manage healthcare users' data 16
• administer appointments 13
• supervise medical office support workers 13
• collect healthcare user data under supervision 12
• work in multidisciplinary teams related to emergency care 12
• maintain records of work with service users 11
• manage operations in healthcare institutions 11
• assist healthcare users achieve autonomy 10
• check information on prescriptions 10
• process medical insurance claims 10
• answer incoming calls 9
• deliver outstanding service 9
• maintain records of clients' prescriptions 9
• process order forms with customer's information 9
• provide high quality customer service 9
• record healthcare users' billing information 9
• collaborate in company's daily operations 8
• monitor waiting list 8
• programme work according to incoming orders 8
• manage a multidisciplinary team involved in patient care 7
• obtain healthcare user's medical status information 7
• participate in medical records' auditing activities 7
• 6
• arrange in-home services for patients 6
• communicate with customer service department 6
• ensure customer orientation 6
• ensure flights run to schedule 6
• identify patients' medical records 6
• maintain healthcare user data confidentiality 6
• organise employees' work in the service station 6
• provide psychological support to patients 6
• redirect callers 6
• work with nursing staff 6
• administrative tasks in a medical environment 5
• check in guests 5
• communicate in healthcare 5
• comply with quality standards related to healthcare practice 5
• encourage social service users to preserve their independence in their daily activities 5
• handle incoming insurance claims 5
• manage front operations 5
• manage key performance indicators of call centres 5
• mentor other health professionals 5
• prepare doses of medication according to patient needs 5
• provide customer follow-up services 5
• provide learning support in healthcare 5
• receive patient referrals with eye conditions 5
• receive veterinary clients and their animals for appointments 5
• set payment handling strategies 5
• train staff in quality procedures 5
• allocate numbers to clients' belongings 4
• calculate compensation payments 4
• communicate with nursing staff 4
• contribute to continuity of health care 4
• ensure compliance with healthcare regulations 4
• perform clerical duties 4
• provide care for a particular patient group 4
• provide necessary documents 4
• refer healthcare users 4
• transfer medical information 4
• use computer programs to improve patients' skills 4
• assess referred healthcare users 3
• clean public areas 3
• complete patient journey records 3
• deal with arrivals in accommodation 3
• ensure compliance with disclosure criteria of accounting information 3
• lead healthcare services changes 3
• maintain dental station and operatory 3
• maintain reception area 3
• maintain the veterinary reception area 3
• maintain work area cleanliness 3
• manage gaming cash desk 3
• monitor check-out point 3
• plan schedule 3
• advise patients on infectious diseases when travelling 2
• apply case management 2
• assist at check-in 2
• be friendly to passengers 2
• check payrolls 2
• communicate clearly with passengers 2
• communicate in foreign languages with health service providers 2
• communicate schedules to the people concerned 2
• coordinate membership work 2
• develop plans related to the transfer of care 2
• ensure safety of healthcare users 2
• ensure safety regulations in dealing with infectious diseases 2
• examine healthcare facility 2
• follow work procedures 2
• handle financial transactions 2
• hire new personnel 2
• investigate social security applications 2
• involve service users and carers in care planning 2
• maintain check-out area cleanliness 2
• maintain customer records 2
• maintain privacy of service users 2
• maintain treatment records 2
• manage payroll 2
• manage payroll reports 2
• manage personnel agenda 2
• manage staff 2
• manage veterinary practice waiting area 2
• meet the requirements of social security reimbursement bodies 2
• monitor billing procedures 2
• negotiate with employment agencies 2
• organise operations of residential care services 2
• perform clinical coding procedures 2
• prepare for job interview 2
• provide assistance with job search 2
• provide department schedule for staff 2
• review insurance process 2
• review patient's medical data 2
• supervise the work of staff on different shifts 2
• teach customer service techniques 2
• teach digital literacy 2
• type error-free documents 2
• type on electronic devices 2
• use mathematical tools for managing vehicles 2
• work in multidisciplinary health teams 2
• work independently in sales 2
• adapt to emergency care environment 1
• adhere to OHSAS 18001 1
• adhere to health well-being and safety 1
• adhere to transpiration work schedule 1
• adjust production schedule 1
• advise on financial matters 1
• advise on mental health 1
• advise patients on vision improvement conditions 1
• advocate for healthcare users' needs 1
• analyse processes influencing health care delivery 1
• answer emergency calls 1
• apply certification and payment procedures 1
• apply conflict management 1
• archive healthcare users' records 1
• assist in epilepsy surgery 1
• carry out calculations in hospitality 1
• carry out end of day accounts 1
• check in passengers 1
• check official documents 1
• collect statistics on medical records 1
• communicate commercial and technical issues in foreign languages 1
• communicate with tenants 1
• complete report sheets of activity 1
• conduct cleaning tasks 1
• coordinate care 1
• coordinate charity services 1
• coordinate government activities in foreign institutions 1
• coordinate operational activities 1
• coordinate shifts 1
• customer service 1
• deal with public 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop passenger outreach strategies 1
• develop working procedures 1
• diagnose mental disorders 1
• document your own practice 1
• edit dictated medical texts 1
• enforce customer's debt repayment 1
• evaluate benefit plans 1
• follow clinical guidelines 1
• handle personal identifiable information 1
• have computer literacy 1
• help coordinate community arts activities 1
• help coordinate promotional activities 1
• identify process improvements 1
• introduce new employees 1
• liaise with financiers 1
• maintain correspondence records 1
• maintain credit history of clients 1
• maintain professional administration 1
• maintain relationships with doctors 1
• manage assignment of bus routes 1
• manage cash desk 1
• manage claims process 1
• manage clients' money matters 1
• manage financial and material resources 1
• manage financial aspects of a company 1
• manage revenue 1
• manage vehicle services' financial resources 1
• manage work 1
• monitor customer service 1
• monitor financial accounts 1
• monitor loan portfolio 1
• monitor patients' progress related to treatment 1
• monitor service users' health 1
• operate cash point 1
• operate electronic payment terminals 1
• operate mailing information systems 1
• organise transportation for clients 1
• patient record storage 1
• perform cleaning duties 1
• perform debt investigation 1
• perform gynecological examination 1
• perform health assessment 1
• perform paediatric surgery 1
• plan shifts of employees 1
• process payments 1
• process reservations 1
• promote human rights 1
• provide basic support to patients 1
• provide care for the mother during labour 1
• provide comprehensive care for patients with surgical conditions 1
• provide dental administrative post-treatment patient services 1
• provide directions to guests 1
• provide domiciliary eyecare 1
• provide fitness customer service 1
• provide health psychological treatment advice 1
• provide objective assessments of calls 1
• provide pre-natal care 1
• provide psychological interventions to chronically ill persons 1
• provide support in financial calculation 1
• provide test results to medical staff 1
• provide therapy of the visual system 1
• schedule and dispatch drivers 1
• schedule shifts 1
• secure premises 1
• secure sensitive customer's information 1
• supervise the work of cleaning staff 1
• support social service users to manage their financial affairs 1
• take food and beverage orders from customers 1
• take payments for bills 1
• teach basic numeracy skills 1
• test visual acuity 1
• train reception staff 1
• transfer patients to and from ambulance vehicles 1
• transport patient to medical facility 1
• type at speed 1
• use free typing techniques 1
• use microsoft office 1
• work in shifts 1
• work independently 1
• work independently as an artist 1
• work independently in landscaping 1

Country

• United States (55)

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• Arkansas (2)
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• Maine (3)
• Massachusetts (15)
• Minnesota (2)
• Nevada (1)
• New Jersey (2)
• New York (7)
• Oregon (2)
• Texas (10)
• Washington (3)
• Wisconsin (1)

City

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• Bangor (1)
• Baton Rouge (1)
• Boston (1)
• Cambridge (2)
• Corvallis (1)
• Dedham (2)
• Eugene (1)
• Everett (2)
• Fort Smith (1)
• Fort Worth (1)
• Greenbrae (2)
• Houston (6)
• Lake Carmel (1)
• Lake Success (1)
• Las Vegas (1)
• Medford (3)
• Mukwonago (1)
• New Paltz (1)
• New York (2)
• Owensboro (1)
• Peabody (1)
• Phoenix (3)
• Plymouth (1)
• Portland (1)
• Poughkeepsie (1)
• Presque Isle (1)
• Rutherford (1)
• Seattle (1)
• Southborough (1)
• Spring (1)
• Springdale (1)
• Springfield (1)
• Sugar Land (1)
• Syosset (1)
• Webster (1)
• Wellesley (3)
• Westborough (1)
• Worcester (1)

Divisions

• (55)

City

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• Bangor (1)
• Baton Rouge (1)
• Boston (1)
• Cambridge (2)
• Carmel (1)
• Corvallis (1)
• Dedham (2)
• Eugene (1)
• Everett (2)
• Fort Smith (1)
• Fort Worth (1)
• Greenbrae (2)
• Houston (6)
• Lake Success (1)
• Las Vegas (1)
• Medford (3)
• Mukwonago (1)
• New Paltz (1)
• New York (2)
• Owensboro (1)
• Peabody (1)
• Phoenix (3)
• Plymouth (1)
• Portland (1)
• Poughkeepsie (1)
• Presque Isle (1)
• Rutherford (1)
• Seattle (1)
• Southborough (1)
• Spring (1)
• Springdale (1)
• Springfield (1)
• Sugar Land (1)
• Syosset (1)
• Webster (1)
• Wellesley (3)
• Westborough (1)
• Worcester (1)

Country1

• United States (55)

State

• Arizona (3)
• Arkansas (2)
• California (2)
• Kentucky (1)
• Louisiana (1)
• Maine (3)
• Massachusetts (15)
• Minnesota (2)
• Nevada (1)
• New Jersey (2)
• New York (7)
• Oregon (2)
• Texas (10)
• Washington (3)
• Wisconsin (1)

ExternalIdNew

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AmProjectCode

• Dignity (3)
• M&A - Atrius Health (1)
• M&A - LHC (2)
• MPP Allina Health (2)
• MPP MarinHealth (2)
• MPP Northern Light Health (3)
• MPP ProHealth Care (1)

Grade

• 23 (55)

Schedule

• Full-time (54)
• Part-time (1)

Segment

• Medicare & Retirement (1)
• OH Risk Ops & Ent Clin Srvcs (1)
• Optum Care Delivery (39)
• Optum Care Solutions (2)
• OptumInsight (12)

JobFunction

• Patient Services (55)

Vanity

• #rpo (43)
• Aide (27)
• Analytics (1)
• Atrius Health (6)
• Behavioral Health (2)
• Cardiology (2)
• Clinical (23)
• director (2)
• EHR (2)
• Electronic health (11)
• EMR (18)
• epic (37)
• family medicine (1)
• lead (26)
• LPN (1)
• Nurse Practitioner (1)
• pharma (30)
• Primary care physician (1)
• ProHealth (1)
• relations (14)
• Revenue Cycle (6)
• RN (1)
• Supervisor (22)

Division

• Care Delivery OR (2)
• Care Delivery WA (2)
• Kelsey-Seybold (9)
• LHC GROUP (2)
• M&R Market Mgmt - EAST Region (1)
• Optum MA (15)
• Optum NV (1)
• Optum Tri-State NJ (2)
• Optum Tri-State NY (7)
• OptumInsight RCM Acute Front (12)
• Prov Serv & Patient Scheduling (1)
• SR Clinical Ops - NTX/Houston (1)

Company

• Optum (54)
• UHC (1)

Business

• Optum (54)
• UHC (1)

Entity

• Atrius Health (7)
• Kelsey-Seybold Clinic (9)
• LHC Group (2)

Job Level

• Individual Contributor (55)

Grade Level

• 23 (55)

Referral Eligibility

• No (8)
• Yes (47)

BusinessSegment

• Call Advocacy & Scheduling Ops (1)
• Care Delivery - Region 2 (1)
• Care Delivery - Region 3 (4)
• Care Delivery - Region 4 (10)
• Care Delivery - Region 5 (9)
• Care Delivery - Region 6 (15)
• LHC GROUP BC (2)
• OI Operations (12)
• Region Management (1)

FullAddress

• 1728 W Marine View Dr, Everett, United States 98201 (1)
• 4710 Oneal Ln, Baton Rouge, United States 70817 (1)
• Auburn, United States (1)
• Bangor, United States (1)
• Boston, United States (1)
• Cambridge, United States (2)
• Carmel, United States (1)
• Corvallis, United States (1)
• Dedham, United States (2)
• Eugene, United States (1)
• Everett, United States (1)
• Fort Smith, United States (1)
• Fort Worth, United States (1)
• Greenbrae, United States (2)
• Houston, United States (6)
• Lake Success, United States (1)
• Las Vegas, United States (1)
• Medford, United States (3)
• Mukwonago, United States (1)
• New Paltz, United States (1)
• New York, United States (2)
• Owensboro, United States (1)
• Peabody, United States (1)
• Phoenix, United States (3)
• Plymouth, United States (1)
• Portland, United States (1)
• Poughkeepsie, United States (1)
• Presque Isle, United States (1)
• Rutherford, United States (1)
• Seattle, United States (1)
• Southborough, United States (1)
• Spring, United States (1)
• Springdale, United States (1)
• Springfield, United States (1)
• Sugar Land, United States (1)
• Syosset, United States (1)
• Webster, United States (1)
• Wellesley, United States (3)
• Westborough, United States (1)
• Worcester, United States (1)

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