Filters

Job category

• Customer Services (36)

Skill

• answer patients' questions 21
• answer incoming calls 20
• interact with healthcare users 20
• manage healthcare users' data 19
• collect healthcare user data under supervision 17
• maintain relationships with doctors 17
• ensure compliance with healthcare regulations 14
• process medical insurance claims 14
• redirect callers 14
• solve problems in healthcare 14
• monitor patients' progress related to treatment 13
• gather feedback from employees 11
• provide necessary documents 11
• communicate with customer service department 8
• ensure proper appointment administration 6
• check information on prescriptions 5
• assist social service users in formulating complaints 4
• monitor customer inquiries 4
• provide feedback on patient's communication style 4
• administer appointments 3
• assist healthcare users achieve autonomy 3
• cooperate to resolve information issues 3
• disseminate messages to people 3
• ensure customer orientation 3
• maintain high quality of calls 3
• solve operational transport problems 3
• advocate for healthcare users' needs 2
• attend meetings 2
• communicate in healthcare 2
• communicate schedules to the people concerned 2
• communicate with social service users 2
• counsel healthcare users on medicines 2
• interact through digital technologies 2
• maintain records of clients' prescriptions 2
• maintain relationship with customers 2
• manage health and safety standards 2
• manage key performance indicators of call centres 2
• monitor customer service 2
• participate in medical records' auditing activities 2
• provide customer follow-up services 2
• provide objective assessments of calls 2
• provide pharmaceutical advice 2
• represent the company 2
• supervise medical office support workers 2
• support service users to use technological aids 2
• support social service users with specific communication needs 2
• use communication and collaboration software 2
• work with e-services available to citizens 2
• work with healthcare users under medication 2
• administrative tasks in a medical environment 1
• advise healthcare users on occupational health 1
• advise on healthcare users' informed consent 1
• advise on medical records 1
• analyse call centre activities 1
• analyse call performance trends 1
• analyse large-scale data in healthcare 1
• apply caseload management 1
• apply procedures to ensure cargo complies with customs regulations 1
• assist in the production of laboratory documentation 1
• assist patients with special needs 1
• attend parliament plenaries 1
• calculate compensation payments 1
• call quality assurance management 1
• check the received biological samples 1
• collaborate in company's daily operations 1
• collect biological samples from patients 1
• collect healthcare user's general data 1
• collect statistics on medical records 1
• communicate technicalities with clients 1
• compare shipment contents with waybill 1
• complete patient journey records 1
• comply with legislation related to health care 1
• comply with quality standards related to healthcare practice 1
• connect vehicle maintenance and operations departments 1
• contact customers 1
• coordinate orders from various suppliers 1
• coordinate shipments of recycling materials 1
• coordinate shipments of waste materials 1
• deal with public 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop plans related to the transfer of care 1
• discuss the medical history of the healthcare user 1
• dispense medicines 1
• educate healthcare users on nutrition 1
• ensure compliance with civil aviation regulations 1
• ensure compliance with company regulations 1
• ensure compliance with shipment regulations 1
• ensure compliance with waste legislative regulations 1
• ensure equipment availability 1
• ensure gambling operational standards 1
• ensure point of sale material availability 1
• ensure regulatory compliance concerning distribution activities 1
• ensure safety of healthcare users 1
• examine healthcare facility 1
• exert a goal-oriented leadership role towards colleagues 1
• handle complaints 1
• handle customer complaints 1
• handle incoming insurance claims 1
• handle payments in dentistry 1
• interact with users to gather requirements 1
• interpret requests for imaging examinations 1
• keep records of customer interaction 1
• liaise with genetic laboratories 1
• liaise with logistics management teams 1
• maintain healthcare user data confidentiality 1
• maintain privacy of service users 1
• maintain records of phone calls 1
• maintain records of work with service users 1
• maintain telephony system 1
• manage a multidisciplinary team involved in patient care 1
• manage a team 1
• manage assignment of bus routes 1
• manage claims process 1
• manage human resources 1
• manage office appliance requirements 1
• manage operations in healthcare institutions 1
• manage staff 1
• monitor waiting list 1
• negotiate with social service users 1
• organise employees' work in the service station 1
• organise supporters 1
• oversee clinical information system activities 1
• own management skills 1
• perform clinical coding procedures 1
• perform laboratory investigations 1
• perform laboratory tests 1
• prepare doses of medication according to patient needs 1
• prepare patients for imaging procedures 1
• prioritise requests 1
• process order forms with customer's information 1
• process payments 1
• programme work according to incoming orders 1
• promote service users' rights 1
• provide ICT support 1
• provide care for a particular patient group 1
• provide learning support in healthcare 1
• provide psychological support to patients 1
• provide specialist pharmaceutical advice 1
• receive patient referrals with eye conditions 1
• receive veterinary clients and their animals for appointments 1
• record healthcare users' billing information 1
• refer healthcare users 1
• resolve difficult account allocation cases 1
• resolve shipment issues 1
• respond to requests for logistics services from all over the world 1
• review patient's medical data 1
• schedule audiologist appointments 1
• send biological samples to laboratory 1
• set payment handling strategies 1
• supervise correctional procedures 1
• supervise daily information operations 1
• supervise staff 1
• supervise well operations 1
• support patients to understand their conditions 1
• train staff on call quality assurance 1
• transfer medical information 1
• transport blood samples 1
• triage clients 1
• type at speed 1
• undertake clinical audit 1
• use communication devices 1

Country

• India (3)
• Philippines (19)
• United States (14)

State or region

• Arizona (2)
• Calabarzon (5)
• Central Visayas (3)
• Colorado (1)
• Davao (1)
• Haryana (1)
• Massachusetts (7)
• Metro Manila (10)
• Nevada (1)
• New York (2)
• Telangana (2)
• Texas (1)

City

• Boston (3)
• Cebu City (3)
• City of Muntinglupa (5)
• Dallas (1)
• Davao City (1)
• Framingham (1)
• Grand Junction (1)
• Gurgaon (1)
• Hyderabad (2)
• Lake Success (2)
• Las Vegas (1)
• Makati City (6)
• Phoenix (2)
• Southborough (1)
• Worcester (2)

Divisions

• (36)

UHGOptumSubBrands

• Optum (13)
• OptumIndia (3)
• OptumPhil (19)
• UHC (1)

City

• Boston (3)
• Cebu City (3)
• Dallas (1)
• Davao City (1)
• Framingham (1)
• Grand Junction (1)
• Gurgaon (1)
• Hyderabad (2)
• Lake Success (2)
• Las Vegas (1)
• Makati (6)
• Muntinlupa (5)
• Phoenix (2)
• Quezon City (4)
• Southborough (1)
• Worcester (2)

Country1

• India (3)
• Philippines (19)
• United States (14)

State

• Arizona (2)
• Central Visayas (3)
• Colorado (1)
• Davao (Region Xi) (1)
• Haryana (1)
• Massachusetts (7)
• National Capital Region (15)
• Nevada (1)
• New York (2)
• Telangana (2)
• Texas (1)

ExternalIdNew

• 1061876 (1)
• 2309715 (1)
• 2326189 (1)
• 2336133 (1)
• 2345144 (1)
• 2353644 (1)
• 2353645 (1)
• 2356730 (1)
• 2357884 (1)
• 2358212 (1)
• 2358213 (1)
• 2358214 (1)
• 2358215 (1)
• 2358217 (1)
• 2358218 (1)
• 2359267 (1)
• 2361235 (1)
• 2363556 (1)
• 2364159 (1)
• 2364161 (1)
• 2364585 (1)
• 2364588 (1)
• 2364608 (1)
• 2366581 (1)
• 2366742 (1)
• 2366857 (1)
• 2368716 (1)
• 2370235 (1)
• 2371785 (1)
• 2372390 (1)
• 2372391 (1)
• 2372392 (1)
• 2372393 (1)
• 2372394 (1)
• 2372395 (1)
• 2373474 (1)

AmProjectCode

• M&A - Atrius Health (1)
• Optum GSD (2)

Grade

• 21 (2)
• 22 (26)
• 23 (4)
• 24 (2)
• 25 (1)
• 29 (1)

Schedule

• Full-time (35)
• Part-time (1)

Segment

• Community & State (1)
• OH Risk Ops & Ent Clin Srvcs (3)
• OI Optum Financial (1)
• Optum Care Delivery (9)
• Optum Global Advantage (22)

JobFunction

• Accounting (7)
• Accounts Payable (1)
• Actuarial Leadership Dev Prgm (2)
• Actuarial Services (11)
• Administrative Support (20)
• Advanced Practice Clinicians (422)
• AI/ML Engineering (104)
• Architecture (22)
• Behavioral Clinical Consulting (2)
• Behavioral Consumer (1)
• Behavioral Health Care Deliver (101)
• Behavioral Intake (1)
• Benefits (1)
• Billing (10)
• Billing Quality (1)
• Broker / Outside Agent Service (2)
• Bus Advisory & Tech Cnsltng (38)
• Bus Opns General Support (4)
• Business Analysis (17)
• Business Development/Sales Sup (10)
• Business Process & TQM (7)
• Business Systems Analysis (20)
• Call Center/Triage (5)
• Capability Management (7)
• Capacity/Tech Performance Mgmt (2)
• Care Advocacy (18)
• Case Management (179)
• Claim Business Process (3)
• Claim Operations (3)
• Claim Quality (1)
• Claim Recovery/Resol/COB/Subro (13)
• Clerical Support (1)
• Client Services/Sales Support (89)
• Clin Grievances-Qual of Care (2)
• Clin Pharm AM & Hlth Plan Sup (5)
• Clinical & Medical Management (64)
• Clinical Admin & Processing (42)
• Clinical Administration (9)
• Clinical Analysis & Consulting (44)
• Clinical Appeals-MCO (4)
• Clinical Appeals-NUR (3)
• Clinical Claims Review (5)
• Clinical Informatics (4)
• Clinical Management (46)
• Clinical Pharm Care Consulting (63)
• Clinical Pharm Program Mgt (4)
• Clinical Practice Consulting (14)
• Clinical Program Management (2)
• Clinical Quality Management (3)
• Clinical Research (1)
• Clinical Services Operations (641)
• Clinical Utilization Managemen (4)
• Collections (9)
• Community & State Sales (7)
• Community Outreach Sales Sup (1)
• Community Pharmacy (193)
• Community/Volunteer Services (6)
• Compensation (1)
• Complex Customer Care (1)
• Compliance (6)
• Contract Installation (2)
• Corporate Development (3)
• Credentialing (5)
• Credit Lending (1)
• Cybersecurity Defense & Invstg (6)
• Data Analytics (49)
• Data Engineering (53)
• Data Entry (1)
• Data Science (31)
• Dev Ops Engineering (15)
• Digital Product (2)
• Employee Assistance Programs (6)
• Employee Relations (2)
• Employer & Indiv Acct Mgmt (3)
• Employer & Individual Sales (8)
• Engineering (1)
• Enrollment & Eligibility (6)
• Ent Communctns Spclst & Mgmt (4)
• Enterprise Resource Planning (2)
• Environ Occ, Hlth & Safety (1)
• Facilities, Bldg & Equip Svcs (5)
• Financial Planning & Analysis (15)
• General Marketing (13)
• General Operations Management (14)
• General Project Management (8)
• Health & Human Svcs Cnsltng (7)
• Health & Social Services (44)
• Health Care Delivery (Clin Care) (935)
• Healthcare Econ & Analytics (8)
• Home Delivery Operations (5)
• Hospice (47)
• Hospice - Bereavement (11)
• Hospice & Home Health Services (99)
• Infrastructure&Ops Engineering (14)
• Infusion (15)
• Innovation and Strategy (3)
• Internal Audit & Adv Svcs (5)
• Legal Counsel (5)
• Lobbying & Gov't Affairs (1)
• Mail Services (1)
• Marketing Creative (1)
• Marketing eCommerce (1)
• Marketing/Product Database (1)
• Med & Clin Ops-General Mgmt (7)
• Medical Coding (59)
• Medical Mgmt Clinical Review (1)
• Medical Screening/Clinical Lab (73)
• Medical Transcription (1)
• Medicare & Retirement Sales (13)
• Network Engineering (2)
• Network Pricing (8)
• Network Program Mgmt (1)
• Optum Account Management (2)
• Optum Growth Office Sales (14)
• Optum Insight Client Mgmt (2)
• Optum Sales (16)
• Patient Services (293)
• Payroll/Operations (1)
• People Business Partners (1)
• People Development (5)
• People Experience Business Partner (1)
• People Team Development Progrm (5)
• Pharmacy Prior Auth/Appeals (4)
• Pharmacy Support & Management (4)
• Phone Support (36)
• Physicians (372)
• Print Production (2)
• Product Management (28)
• Proposal Development (2)
• Provider Contracting & Network Development (15)
• Provider Data Integrity (1)
• Provider Relations and Service (11)
• Quality Assurance/Engineering (24)
• Quality Management (4)
• Radiology/Healthcare Tech (167)
• Regulatory Adherence (6)
• Regulatory Affairs (1)
• Rehabilitation Services (801)
• Research (1)
• Risk Management (1)
• Sales Operations / Admin (3)
• Security Govrn, Risk, & Compli (4)
• Security Ops Engineering (17)
• Senior Leadership Team (8)
• Six Sigma (6)
• Software Engineering (217)
• Special Investigation Unit (7)
• Specialty Pharmacy (31)
• Systems Management (15)
• Talent Acquisition Fulfillment (1)
• Tax (2)
• Tech Project & Program Mgmt (14)
• Technical Product Management (19)
• Technical Writing (2)
• Technology Development Program (1)
• Technology General Management (1)
• Technology Support (16)
• Telecommunications Engineering (4)
• Training Delivery (4)
• Training Delivery-Operatnl (6)
• Training Design & Development (1)
• Training Management (2)
• Treasury (4)
• UHC Global Acct Mgmt (1)
• Underwriting (3)
• Underwriting Management (3)
• UnitedHealthcare Global Sales (1)
• User Experience Design (6)
• User Experience Engineering (6)
• Vision Care Delivery (10)
• Wellness Coach Management (5)
• Workforce Management and Plng (8)
• Writing/Editing (1)

Vanity

• #rpo (11)
• Aide (31)
• Atrius Health (2)
• Behavioral Health (1)
• Clinical (7)
• Contract (23)
• director (1)
• EHR (1)
• EMR (2)
• epic (2)
• lead (6)
• pharma (31)
• Primary care physician (4)
• relations (24)
• Sales (1)
• Supervisor (9)

Division

• C&S Colorado (1)
• ECS Admin (1)
• OF Support Services (1)
• OG Adv Human Capital (22)
• Optum MA (7)
• Optum Tri-State NY (2)
• Prov Serv & Patient Scheduling (2)

Company

• Optum (35)
• UHC (1)

Entity

• Atrius Health (2)

Job Level

• Director (1)
• Individual Contributor (12)
• Manager (1)

Grade Level

• 21 (2)
• 22 (26)
• 23 (4)
• 24 (2)
• 25 (1)
• 29 (1)

Referral Eligibility

• No (3)
• Yes (33)

BusinessSegment

• C&S Central Region (1)
• Call Advocacy & Scheduling Ops (2)
• Care Delivery - Region 5 (2)
• Care Delivery - Region 6 (7)
• ECS ADMIN & STRAT (1)
• OG Adv Human Capital (22)
• Optum Financial (1)

FullAddress

• 147 Milk St, Boston, United States 2109 (1)
• 2720 N TENAYA WAY, Las Vegas, United States 89128 (1)
• 28 Newton St, Southborough, United States 1772 (1)
• 2800 Marcus Ave, Ste 207A, Lake Success, United States 11042 (1)
• 385 GROVE ST, Worcester, United States 1605 (1)
• 5 Neponset St, Worcester, United States 1606 (1)
• 761 Worcester Rd, Framingham, United States 1701 (1)
• Ayala Avenue, FL 18-21, Makati, Philippines 01200 (6)
• BLDG N-UP AYALALAND TECHNOHUB, BARANGAY UP CAMPUS , , COMMONWEALTH AVE-DILIMAN , Quezon City, Philippines (4)
• Boston, United States (2)
• Dallas, United States (1)
• FLOORS 11 - 12 - AND - 14, FILINVEST CYBERZONE TOWER 1, , SALINAS DRIVES, Cebu City, Philippines (3)
• Grand Junction, United States (1)
• Gurgaon, India (1)
• Hyderabad, India (2)
• Lake Success, United States (1)
• Phoenix, United States (2)
• The Uprise Building-C, Felcris Centrale, Quimpo Boulevard BRGY 40-D, Davao City, Philippines 8000 (1)
• VECTOR THREE BLDG NORTHGATE, CYBERZONE FILINVEST CITY, Alabang, Philippines 1781 (5)

JobCode

• CUS001 (2)
• CUS002 (26)
• CUS003 (4)
• CUS004 (2)
• CUS005 (1)
• CUS007 (1)

Work setting

• Core On-Site (28)
• Hybrid (2)
• Remote (6)

Brand

• Community & State (1)
• OH Risk Ops & Ent Clin Srvcs (3)
• OI Optum Financial (1)
• Optum Care Delivery (9)
• Optum Global Advantage (22)