Bilingual (English / Spanish) Medical Interpreter – Leominster, MA

Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera! Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you’re fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast – growing environment. 

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

A typical day for these candidates would be scheduling/seeing patients throughout the day. When the employee is not with a patient, they will be expected to complete basic administrative tasks.

This position is full-time, Monday – Friday. Employees are required to work our normal business hours of 8:30am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 275 NEW LANCASTER RD Leominster, MA 01453

We offer 4-6 weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities:

• Perform the functions of a Bi-lingual medical interpreter to assist in the communication between Limited English Proficient patients and staff
• Interpreters are to make medical providers aware of any cultural differences in order for the providers to provide appropriate medical care
• Confirm patient’s medical appointments prior to the appointment date as requested
• Manager appointment schedule and initiate accurate documentation of interpretation and provide appropriate paperwork to Interpreter Service office in a timely manner in accordance with the department protocol
• Assist with Interpreter Service Office administrative tasks

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age or older
• Bilingual fluency in English / Spanish
• 60-hour Medical Interpreter certificate 
• Proficiency in both languages with the ability to read and write
• Knowledge of various software applications such as Microsoft Word, Excel, Outlook etc.
• Ability to work our normal business hours of 8:30am – 5:00pm, Monday – Friday. It may be necessary, given the business need, to work occasional overtime or weekends.

Preferred Qualifications:

• 1+ years of Bilingual medical interpretation experience
• EPIC experience

Soft Skills:

• Excellent interpersonal, organizational and communication skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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