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Job category

• Admin Support Services (3)
• Advanced Practice Clinicians (2)
• Behavioral (1)
• Clinical Management (1)
• Clinical Services Operations (1)
• Customer Services (1)
• Healthcare Delivery (13)
• Medical & Clinical Operations (7)
• Nursing (2)
• Patient Services (6)
• Pharmacy (9)
• Physicians (2)
• Radiology/Healthcare Tech (1)

Skill

• collect healthcare user data under supervision 12
• check information on prescriptions 10
• interact with healthcare users 10
• manage healthcare users' data 10
• answer patients' questions 7
• record healthcare users' billing information 7
• review patient's medical data 7
• transfer medical information 7
• advise on healthy lifestyles 6
• ensure the appropriate supply in pharmacy 6
• maintain records of clients' prescriptions 6
• manage a multidisciplinary team involved in patient care 6
• monitor patients' progress related to treatment 6
• perform clerical duties 6
• prepare doses of medication according to patient needs 6
• process medical insurance claims 6
• arrange in-home services for patients 5
• educate on the prevention of illness 5
• ensure compliance with healthcare regulations 5
• maintain pharmaceutical records 5
• take pharmaceutical inventory 5
• administrative tasks in a medical environment 4
• assist healthcare users achieve autonomy 4
• calculate compensation payments 4
• collect statistics on medical records 4
• conduct physical examinations 4
• dispense medicines 4
• interpret findings from medical examinations 4
• maintain relationships with doctors 4
• manage operations in healthcare institutions 4
• monitor customer service 4
• participate in medical records' auditing activities 4
• provide learning support in healthcare 4
• supervise medical office support workers 4
• work in multidisciplinary teams related to emergency care 4
• advocate for healthcare users' needs 3
• answer emergency calls 3
• answer incoming calls 3
• complete patient journey records 3
• comply with quality standards related to healthcare practice 3
• conduct physical examination in emergency 3
• contribute to high level health strategic decisions 3
• develop plans related to the transfer of care 3
• develop strategic plans for physiotherapy services 3
• ensure proper appointment administration 3
• examine healthcare facility 3
• exert a goal-oriented leadership role towards colleagues 3
• impart business plans to collaborators 3
• improve safety of medicines 3
• involve service users and carers in care planning 3
• maintain pharmacy records 3
• manage clinical environments 3
• manage relationships with stakeholders 3
• mentor other health professionals 3
• monitor patients' medication 3
• obtain healthcare user's medical status information 3
• perform health assessment 3
• process order forms with customer's information 3
• provide specialist pharmaceutical advice 3
• provide specialist pharmaceutical care 3
• supervise pharmaceutical staff 3
• support patients to understand their conditions 3
• work with nursing staff 3
• advise on healthcare users' informed consent 2
• assess referred healthcare users 2
• build business relationships 2
• check in guests 2
• check in passengers 2
• collaborate in company's daily operations 2
• collaborate in the development of marketing strategies 2
• collect healthcare user's general data 2
• communicate in healthcare 2
• communicate with beneficiaries 2
• communicate with customer service department 2
• contribute to continuity of health care 2
• contribute to registration of pharmaceutical products 2
• coordinate marketing plan actions 2
• coordinate membership work 2
• counsel healthcare users on medicines 2
• create a work atmosphere of continuous improvement 2
• deal with emergency care situations 2
• develop patient treatment strategies 2
• develop staff 2
• encourage teambuilding 2
• ensure compliance with civil aviation regulations 2
• ensure compliance with company regulations 2
• ensure compliance with gaming laws 2
• ensure compliance with purchasing and contracting regulations 2
• ensure customer orientation 2
• evaluate benefit plans 2
• handle incoming insurance claims 2
• identify patients' medical records 2
• maintain customer records 2
• maintain records of work with service users 2
• make an informed use of the health-care system 2
• manage a team 2
• manage cash desk 2
• manage gaming cash desk 2
• manage health and safety standards 2
• manage key performance indicators of call centres 2
• manage patients with acute illnesses 2
• manage pharmaceutical production facilities construction 2
• manage profitability 2
• manage staff 2
• manage the use of vaccines 2
• monitor contractor performance 2
• monitor therapeutic progress 2
• monitor waiting list 2
• motivate employees 2
• patient record storage 2
• perform clinical coding procedures 2
• place orders for orthopedic products 2
• provide care for a particular patient group 2
• provide feedback on patient's communication style 2
• provide objective assessments of calls 2
• provide osteopathic diagnosis 2
• provide pharmaceutical advice 2
• provide psychological support to patients 2
• receive veterinary clients and their animals for appointments 2
• redirect callers 2
• refer healthcare users 2
• screen patients for disease risk factors 2
• set payment handling strategies 2
• teach pharmacy principles 2
• undertake healthcare examination 2
• advise customers on appropriate pet care 1
• advise on medical records 1
• advise patients on infectious diseases when travelling 1
• align efforts towards business development 1
• allocate numbers to clients' belongings 1
• analyse business objectives 1
• analyse business processes 1
• analyse health problems within a given community 1
• analyse insurance needs 1
• analyse large-scale data in healthcare 1
• apply case management 1
• apply clinical psychological treatment 1
• apply conflict management 1
• apply first response 1
• apply hygiene standards 1
• apply person-centred care 1
• assess clients' drug and alcohol addictions 1
• assist patients with special needs 1
• build helping relationship with social service users 1
• carry out inventory planning 1
• carry out nurse-led discharge 1
• carry out preventative internal medicine interventions 1
• carry out project activities 1
• check accounting records 1
• check payrolls 1
• clean public areas 1
• clean toilet facilities 1
• cognitive behavioural therapy 1
• collaborate to discuss treatment plans in psychotherapy 1
• collaborate with stakeholders in leading community arts 1
• collect biological samples from patients 1
• communicate in foreign languages with health service providers 1
• communicate professionally with colleagues in other fields 1
• comply with legislation related to health care 1
• comply with veterinary inspection standards 1
• conduct cleaning tasks 1
• conduct examination processes for apprentices 1
• conduct psychological assessement 1
• coordinate care 1
• coordinate efforts of stakeholders for destination promotion 1
• coordinate operational activities 1
• coordinate performance tours 1
• coordinate transport staff training 1
• create individual treatment programmes 1
• create project specifications 1
• deal with arrivals in accommodation 1
• decide on insurance applications 1
• deliver outstanding service 1
• develop efficiency plans for logistics operations 1
• develop employee retention programs 1
• develop performance orientation in public administration 1
• develop strategy to solve problems 1
• diagnose mental disorders 1
• educate patient's relations on care 1
• employ cognitive behaviour treatment techniques 1
• encourage social service users to preserve their independence in their daily activities 1
• enforce customer's debt repayment 1
• engage with stakeholders 1
• ensure client orientation 1
• ensure compliance with disclosure criteria of accounting information 1
• ensure compliance with environmental legislation 1
• ensure compliance with safety legislation 1
• ensure cross-department cooperation 1
• ensure safety of healthcare users 1
• ensure safety regulations in dealing with infectious diseases 1
• ensure the positioning of the patient for surgery 1
• follow clinical guidelines 1
• formulate a case conceptualisation model for therapy 1
• handle children's problems 1
• handle personal identifiable information 1
• handle veterinary patients 1
• identify improvement actions 1
• identify process improvements 1
• implement care programmes for children 1
• implement efficiency plans for logistics operations 1
• implement operational business plans 1
• implement policy in healthcare practices 1
• implement scientific decision making in healthcare 1
• implement veterinary clinical governance 1
• improve business processes 1
• inform policy makers on health-related challenges 1
• interact professionally in research and professional environments 1
• interpret requests for imaging examinations 1
• lead healthcare services changes 1
• liaise with logistics management teams 1
• maintain correspondence records 1
• maintain healthcare user data confidentiality 1
• maintain professional administration 1
• maintain relations with children's parents 1
• maintain stocks of veterinary materials 1
• maintain treatment records 1
• manage a healthcare unit budget 1
• manage clinical risk 1
• manage corrective actions 1
• manage documentation of prior learning assessments  1
• manage emergency care situations 1
• manage front operations 1
• manage gambling finances 1
• manage government-funded programmes 1
• manage medical supply chains 1
• manage operational budgets 1
• manage port operations improvement procedures 1
• manage production changeovers 1
• manage project changes 1
• manage project metrics 1
• manage several projects 1
• manage time 1
• manage workflow processes 1
• managing a business with great care 1
• meet commitments 1
• monitor compliance with licensing agreements 1
• monitor daily work 1
• monitor patient's health condition 1
• monitor patients during transfer to hospital 1
• monitor policy proposals 1
• monitor recommendation follow-up 1
• monitor regulations in social services 1
• optimise financial performance 1
• organise project meetings 1
• organise relapse prevention 1
• own management skills 1
• participate in medical inventory control 1
• perform a prosthetic examination of the patient 1
• perform child welfare investigations 1
• perform project management 1
• perform resource planning 1
• plan 1
• position patients undergoing interventions 1
• prepare timelines for pipeline development projects 1
• process reservations 1
• project configuration management 1
• provide advocacy interpreting services 1
• provide chiropractic diagnosis 1
• provide high quality customer service 1
• provide information on chiropractic treatment outcomes 1
• provide necessary documents 1
• provide nursing advice on healthcare 1
• provide professional care in nursing 1
• provide psychological interventions to chronically ill persons 1
• provide support to veterinary clients 1
• provide test results to medical staff 1
• recognise patients' reaction to therapy 1
• record healthcare users' progress related to treatment 1
• record the outcome of psychotherapy 1
• report on overall management of a business 1
• respond to emergency calls for repairs 1
• review insurance process 1
• supervise daily information operations 1
• supervise daily library operations 1
• supervise legal case procedures 1
• support development of annual budget 1
• train staff in quality procedures 1
• translate strategy into operation 1
• transport allocated patients 1
• transport patient to medical facility 1
• use clinical reasoning 1
• use computer programs to improve patients' skills 1
• use electronic health records management system 1
• use foreign languages in patient care 1
• work effectively with animal-related organisations 1
• work in multidisciplinary health teams 1
• work with healthcare users' social network 1
• write reports on emergency cases 1
• write work-related reports 1

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• United States (36)

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• OptumRx Genoa Core (8)
• Prov Serv & Patient Scheduling (1)

Company

• Optum (31)
• UHC (5)

Business

• Optum (31)
• UHC (5)

Entity

• Genoa Healthcare (8)

Job Level

• Director (7)
• Individual Contributor (26)

Grade Level

• 2 (5)
• 20 (3)
• 22 (9)
• 23 (3)
• 24 (2)
• 25 (1)
• 26 (3)
• 27 (3)
• 28 (2)
• 29 (5)

Referral Eligibility

• No (2)
• Yes (34)

BusinessSegment

• C&S West Region (3)
• Call Advocacy & Scheduling Ops (1)
• Care Delivery - Region 2 (7)
• E&I UMR Group (1)
• Govt Programs Quality-Stars (1)
• Home and Community Dept (2)
• OI Operations (8)
• Optum Behavioral Care (1)
• OptumRx Community Pharmacy (8)
• OptumServe (2)
• Utilization Management Ops (2)

FullAddress

• 5333 NORTH 7TH STREET, B305, Phoenix, United States 86401 (1)
• 9801 N Metro PKWY E, Phoenix, United States 85051 (1)
• Phoenix, United States (34)

JobCode

• ADM068 (3)
• BEH160 (1)
• CUS002 (1)
• HCD004 (1)
• HCD103 (1)
• HCD116 (1)
• HCD120 (4)
• HCD121 (1)
• HCD122 (1)
• HCD211 (1)
• HCD311 (1)
• HCD317 (1)
• MCO005 (3)
• MCO044 (1)
• MCO050 (1)
• MCO389 (1)
• MCO412 (1)
• NUR051 (1)
• NUR112 (1)
• PHM155 (1)
• PHM200 (4)
• PHM202 (1)
• PHM212 (3)
• SCA266 (1)

Work setting

• Core On-Site (22)
• Field (4)
• Hybrid (5)
• Remote (5)

Brand

• Community & State (3)
• Employer & Individual (1)
• Medicare & Retirement (1)
• OH Risk Ops & Ent Clin Srvcs (3)
• Optum Care Delivery (7)
• Optum Care Solutions (5)
• OptumInsight (8)
• OptumRx (8)