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• Communications (1)
• Customer Services (1)
• Healthcare Delivery (11)
• Medical & Clinical Operations (9)
• Nursing (9)
• Pharmacy (8)
• Sales Support (2)
• Sales/Direct Selling (21)
• Technology (1)

Skill

• 19
• interact with healthcare users 15
• answer patients' questions 8
• advocate for healthcare users' needs 7
• assist healthcare users achieve autonomy 7
• collect healthcare user data under supervision 7
• coordinate care 7
• advise on healthy lifestyles 6
• answer incoming calls 6
• arrange in-home services for patients 6
• encourage social service users to preserve their independence in their daily activities 6
• involve service users and carers in care planning 6
• maintain records of clients' prescriptions 6
• manage a multidisciplinary team involved in patient care 6
• manage healthcare users' data 6
• process medical insurance claims 6
• provide social guidance over the phone 6
• refer healthcare users 6
• achieve sales targets 5
• adjust production schedule 5
• apply case management 5
• comply with quality standards related to healthcare practice 5
• coordinate shifts 5
• develop plans related to the transfer of care 5
• monitor patients' progress related to treatment 5
• monitor service users' health 5
• organise homecare for patients 5
• plan shifts of employees 5
• prepare doses of medication according to patient needs 5
• provide domestic care 5
• refer service users to community resources 5
• schedule shifts 5
• work in shifts 5
• apply person-centred care 4
• assist social service users in formulating complaints 4
• build community relations 4
• communicate in healthcare 4
• contribute to continuity of health care 4
• ensure contract termination and follow-up 4
• inform on insurance products 4
• maintain high quality of calls 4
• maintain relationships with doctors 4
• mentor other health professionals 4
• monitor customer inquiries 4
• programme work according to incoming orders 4
• provide basic support to patients 4
• provide care for a particular patient group 4
• provide in-home support for disabled individuals 4
• provide professional care in nursing 4
• refer social service users 4
• advise on medical products 3
• assist social service users with physical disabilities 3
• build helping relationship with social service users 3
• check information on prescriptions 3
• collaborate in company's daily operations 3
• collect biological samples from patients 3
• communicate with nursing staff 3
• contact customers 3
• develop passenger outreach strategies 3
• develop patient treatment strategies 3
• discuss the medical history of the healthcare user 3
• dispense medicines 3
• educate patient's relations on care 3
• ensure compliance with healthcare regulations 3
• ensure legal accreditation for forwarding agent operations 3
• ensure the appropriate supply in pharmacy 3
• liaise with genetic laboratories 3
• perform venepuncture procedures 3
• prepare patients for dental treatment 3
• process order forms with customer's information 3
• provide advice to emergency callers 3
• provide customer guidance on product selection 3
• provide dental administrative post-treatment patient services 3
• provide guidance on infectious disease 3
• provide learning support in healthcare 3
• provide objective assessments of calls 3
• provide support to veterinary clients 3
• provide test results to medical staff 3
• receive veterinary clients and their animals for appointments 3
• redirect callers 3
• supervise medical office support workers 3
• support service users in developing skills 3
• support social service users with specific communication needs 3
• take pharmaceutical inventory 3
• transfer patients 3
• use venepuncture procedure equipment 3
• advise healthcare users on occupational health 2
• apply territory planning 2
• build business relationships 2
• build networks 2
• carry out active selling 2
• carry out order intake 2
• collaborate in the development of marketing strategies 2
• communicate with beneficiaries 2
• communicate with customer service department 2
• complete patient journey records 2
• cooperate to resolve information issues 2
• cooperate with professionals 2
• coordinate membership work 2
• create social alliances 2
• develop plans related to client discharge 2
• develop professional network with researchers and scientists 2
• educate on the prevention of illness 2
• engage with stakeholders 2
• ensure customer orientation 2
• ensure products meet regulatory requirements 2
• ensure safety regulations in dealing with infectious diseases 2
• examine healthcare facility 2
• inform clients of healthy lifestyle benefits 2
• maintain records of work with service users 2
• manage key performance indicators of call centres 2
• manage volunteering programmes 2
• monitor patient's health condition 2
• perform clinical coding procedures 2
• provide membership service 2
• supervise the work of staff on different shifts 2
• support patients to understand their conditions 2
• use customer relationship management software 2
• work in multidisciplinary teams related to emergency care 2
• work with healthcare users' social network 2
• work with nursing staff 2
• work with supporting team in community arts programme 2
• transformation and loading tools 1
• ML (computer programming) 1
• administer appointments 1
• advise on healthcare users' informed consent 1
• align software with system architectures 1
• analyse call performance trends 1
• analyse processes influencing health care delivery 1
• analyse quality of nurse care 1
• apply conflict management 1
• apply foreign languages in social services 1
• apply procedures to ensure cargo complies with customs regulations 1
• assist in the administration of medication to elderly 1
• assist individuals with disabilities in community activities 1
• carry out treatment prescribed by doctors 1
• communicate in foreign languages with health service providers 1
• communicate regulations 1
• communicate schedules to the people concerned 1
• complete membership administration 1
• conduct public presentations 1
• conduct veterinary consultation 1
• configure media integration systems 1
• contribute to high level health strategic decisions 1
• contribute to public health campaigns 1
• data extraction 1
• deploy cloud resource 1
• design cloud architecture 1
• design cloud networks 1
• design database in the cloud 1
• develop account strategy 1
• develop with cloud services 1
• diagnose nursing care 1
• do cloud refactoring 1
• educate healthcare users on nutrition 1
• enable access to services 1
• encourage healthy behaviours 1
• ensure compliance with company regulations 1
• ensure compliance with purchasing and contracting regulations 1
• ensure compliance with shipment regulations 1
• ensure gambling operational standards 1
• ensure proper appointment administration 1
• ensure safety of healthcare users 1
• establish contact with potential donors 1
• execute marketing plan 1
• exert a goal-oriented leadership role towards colleagues 1
• facilitate physical activity in the community 1
• follow clinical guidelines 1
• follow up pipeline integrity management priorities 1
• foster relationships with various types of carrier 1
• handle incoming insurance claims 1
• identify ICT system weaknesses 1
• implement sales strategies 1
• integrate community outreach 1
• interact with healthcare suppliers 1
• interpret languages in conferences 1
• interpret spoken language between two parties 1
• investigate social security applications 1
• keep records of customer interaction 1
• keep up to date on product knowledge 1
• keep up with digital transformation of industrial processes 1
• keep up-to-date on manufacturer's policies 1
• maintain anaesthetic machinery 1
• maintain data entry requirements 1
• maintain database performance 1
• maintain pharmaceutical records 1
• maintain pharmacy records 1
• maintain relationship with customers 1
• maintain up-to-date aeronautical information management services 1
• manage IT security compliances 1
• manage account department 1
• manage claims process 1
• manage clinical environments 1
• manage membership 1
• manage operations in healthcare institutions 1
• manage personnel agenda 1
• manage sales channels 1
• manage sales teams 1
• manage standards for data exchange 1
• monitor basic patients signs 1
• monitor customer service 1
• monitor patient's vital signs 1
• monitor patients' medication 1
• motivate staff to reach sales targets 1
• obtain healthcare user's medical status information 1
• offer assistance to national citizens 1
• organise relapse prevention 1
• oversee all travel arrangements 1
• perform clerical duties 1
• perform customer management 1
• perform data mining 1
• perform escalation procedure 1
• perform follow-up on pipeline route services 1
• perform health assessment 1
• perform sworn translations 1
• plan advanced nursing care 1
• plan nursing care in a specialised field 1
• plan product management 1
• prescribe advanced nursing care 1
• principles of artificial intelligence 1
• process applications 1
• project configuration management 1
• provide advocacy interpreting services 1
• provide education on family life 1
• provide health education 1
• provide interpreting services in tours 1
• provide nursing advice on healthcare 1
• provide psychological support to patients 1
• provide specialist pharmaceutical care 1
• raise awareness on local community's priorities 1
• recruit members 1
• represent special-interest groups' members 1
• represent the company 1
• resolve shipment issues 1
• respond to incidents in cloud 1
• review insurance process 1
• set organisational policies 1
• set production KPI 1
• set sales goals 1
• set up additive manufacturing systems 1
• solve operational transport problems 1
• support individuals to adjust to physical disability 1
• task algorithmisation 1
• teach nursing principles 1
• think proactively to secure sales 1
• translate requirement concepts into content 1
• transport allocated patients 1
• treat medical conditions of elderly people 1
• use ICT ticketing system 1
• use automatic programming 1
• use person-centred planning 1
• utilise machine learning 1
• verify formal ICT specifications 1
• work in multidisciplinary health teams 1
• work independently in landscaping 1
• work independently in sales 1

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Divisions

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City

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AmProjectCode

• 2026 RPO Overflow (1)
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Grade

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• 84 (19)
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Schedule

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Segment

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• Corporate (1)
• Cust. Office & Enterprise Mrkt (1)
• Employer & Individual (1)
• Medicare & Retirement (17)
• OH Risk Ops & Ent Clin Srvcs (1)
• Optum Care Delivery (8)
• Optum Care Solutions (12)
• Optum Global Advantage (4)
• Optum Health Services (2)
• Optum Technology (1)
• OptumInsight (1)
• OptumRx (5)

JobFunction

• AI/ML Engineering (1)
• Broker / Outside Agent Service (2)
• Case Management (2)
• Clinical Admin & Processing (2)
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• Clinical Services Operations (10)
• Comm Material Production (1)
• Community & State Sales (2)
• Community Pharmacy (2)
• Health & Social Services (7)
• Health Care Delivery (Clin Care) (7)
• Medicare & Retirement Sales (16)
• Optum Sales (3)
• Physicians (1)
• Service Account Management (1)
• Specialty Pharmacy (3)

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• account manager (1)
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• Contract (6)
• data analytics (1)
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• Infrastructure (1)
• lead (39)
• Licensed Practical Nurse (5)
• LPN (6)
• Machine Learning (1)
• ML (1)
• pharma (15)
• Primary care physician (1)
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Division

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• OptumRx Fulfillment - G&R (3)
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• South Region Quality (1)
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Company

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Business

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Entity

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Grade Level

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• 84 (19)
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Referral Eligibility

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BusinessSegment

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• Care Delivery - Region 4 (8)
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• Optum Health Financial Tech (1)
• Optum Health Services Admin (2)
• OptumRx Community Pharmacy (2)
• OptumRx Growth & Retention (3)
• People Team (1)

FullAddress

• 161 Canal St, New York, United States 10013 (1)
• 1989 W Lumsden Rd, 15 16 17 18, Brandon, United States 33511 (1)
• 2020 Innovation Ct, De Pere, United States 54115 (1)
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• Lorain, United States (1)
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• United States (1)

JobCode

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Work setting

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Brand

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• Medicare & Retirement (17)
• OH Risk Ops & Ent Clin Srvcs (1)
• Optum Care Delivery (8)
• Optum Care Solutions (12)
• Optum Global Advantage (4)
• Optum Health Services (2)
• Optum Technology (1)
• OptumInsight (1)
• OptumRx (5)