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Job category

• Account Management (1)
• Advanced Practice Clinicians (1)
• Behavioral (3)
• Billing (1)
• Business Operations (1)
• Claims (2)
• Communications (1)
• Customer Services (6)
• Finance (5)
• Healthcare Delivery (3)
• Medical & Clinical Operations (14)
• Network Management (1)
• OptumInsight Consulting (1)
• Pharmacy (1)
• Rehabilitation Services (2)
• Training (1)

Skill

• interact with healthcare users 14
• manage claims process 12
• apply case management 11
• process medical insurance claims 11
• communicate with beneficiaries 10
• manage a team 10
• contribute to high level health strategic decisions 9
• decide on insurance applications 9
• handle incoming insurance claims 9
• advise on communication strategies 8
• advise policy makers in healthcare 8
• communicate in healthcare 8
• inform policy makers on health-related challenges 8
• manage advocacy strategies 8
• review insurance process 8
• answer patients' questions 6
• assist healthcare users achieve autonomy 6
• collect healthcare user data under supervision 6
• communicate with customer service department 6
• redirect callers 6
• answer incoming calls 4
• collaborate in company's daily operations 4
• assist social service users in formulating complaints 3
• comply with quality standards related to healthcare practice 3
• connect vehicle maintenance and operations departments 3
• cooperate to resolve information issues 3
• ensure customer orientation 3
• follow-up on healthcare users' treatment 3
• maintain relationships with doctors 3
• monitor patients' progress related to treatment 3
• perform clinical coding procedures 3
• perform customer management 3
• perform health assessment 3
• provide customer follow-up services 3
• provide learning support in healthcare 3
• solve problems in healthcare 3
• advise on healthcare users' informed consent 2
• advocate for healthcare users' needs 2
• analyse claim files 2
• arrange in-home services for patients 2
• calculate compensation payments 2
• check payrolls 2
• communicate problems to senior colleagues 2
• conduct continuing professional development workshops 2
• contact customers 2
• create solutions to problems 2
• develop staff 2
• educate healthcare users on nutrition 2
• encourage teams for continuous improvement 2
• ensure compliance with accounting conventions 2
• ensure compliance with disclosure criteria of accounting information 2
• ensure compliance with healthcare regulations 2
• ensure compliance with purchasing and contracting regulations 2
• ensure contract termination and follow-up 2
• gather feedback from employees 2
• handle customer complaints 2
• identify accounting errors 2
• maintain records of financial transactions 2
• maintain relationship with customers 2
• maintain relationships with government agencies 2
• manage a multidisciplinary team involved in patient care 2
• manage backlogs 2
• manage financial aspects of a company 2
• manage writing administration 2
• map out customer requirements into pragmatic actions 2
• monitor customer inquiries 2
• monitor financial accounts 2
• monitor recommendation follow-up 2
• monitor staff absences 2
• optimise financial performance 2
• perform clerical duties 2
• perform financial analysis on price strategies 2
• process order forms with customer's information 2
• provide advocacy interpreting services 2
• provide care for a particular patient group 2
• provide objective assessments of calls 2
• provide psychological interventions to chronically ill persons 2
• provide social guidance over the phone 2
• provide support in financial calculation 2
• record healthcare users' progress related to treatment 2
• refer healthcare users 2
• refer service users to community resources 2
• review patient's medical data 2
• support patients to understand their conditions 2
• therapy in health care 2
• triage clients 2
• accurately estimate work hours 1
• address identified risks 1
• address problems critically 1
• adhere to health well-being and safety 1
• advise healthcare users on occupational health 1
• advise on healthy lifestyles 1
• advise on market strategies 1
• advise others 1
• allocate numbers to clients' belongings 1
• analyse business objectives 1
• analyse business plans 1
• analyse business requirements 1
• analyse financial performance of a company 1
• analyse financial risk 1
• analyse processes influencing health care delivery 1
• answer emergency calls 1
• apply art therapy interventions 1
• apply clinical psychological treatment 1
• apply conflict management 1
• apply technical communication skills 1
• apply techniques of occupational therapy 1
• arrange audit 1
• assess financial viability 1
• assess health services within the community 1
• assess referred healthcare users 1
• assess the patient's therapeutic needs 1
• assist clients with personal development 1
• assist employee health programmes 1
• assist in developing practices for well being of employees 1
• attend design meetings 1
• attend meetings 1
• build helping relationship with social service users 1
• carry out treatment prescribed by doctors 1
• check accounting records 1
• check information on prescriptions 1
• classify insurance claims 1
• clinical coding 1
• coach clients 1
• coaching techniques 1
• collaborate in the development of marketing strategies 1
• collaborate to discuss treatment plans in psychotherapy 1
• collect customer feedback on applications 1
• collect financial data 1
• communicate analytical insights 1
• communicate in foreign languages with health service providers 1
• communicate in specialised nursing care 1
• communicate production plan 1
• communicate with stakeholders 1
• complete administration 1
• conduct clinical software research 1
• conduct financial audits 1
• conduct physical examination in emergency 1
• conduct physical examinations 1
• conduct psychological assessement 1
• contribute to continuity of health care 1
• contribute to registration of pharmaceutical products 1
• coordinate membership work 1
• coordinate operational activities 1
• coordinate rail services 1
• coordinate transport staff training 1
• create a work atmosphere of continuous improvement 1
• create individual treatment programmes 1
• create project specifications 1
• create risk reports 1
• deal with emergency care situations 1
• deliver outstanding service 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop financial statistics reports 1
• develop passenger outreach strategies 1
• develop patient treatment strategies 1
• develop plans related to the transfer of care 1
• develop strategy to solve problems 1
• discuss dental treatment options with patient 1
• discuss the medical history of the healthcare user 1
• dispense medicines 1
• disseminate general corporate information 1
• draft project documentation 1
• educate on the prevention of illness 1
• educate patient's relations on care 1
• employ cognitive behaviour treatment techniques 1
• enforce customer's debt repayment 1
• enhance production workflow 1
• ensure client orientation 1
• ensure compliance with civil aviation regulations 1
• ensure compliance with company regulations 1
• ensure compliance with maintenance legislation 1
• ensure price competitiveness 1
• ensure proper appointment administration 1
• ensure the appropriate supply in pharmacy 1
• estimate impact of risks 1
• evaluate benefit plans 1
• evaluate practice in psychotherapy 1
• execute administration 1
• follow up accounts receivables 1
• follow up complaint reports 1
• formulate a case conceptualisation model for therapy 1
• handle financial disputes 1
• handle financial overviews of the store 1
• handle financial transactions 1
• handle mergers and acquisitions 1
• handle payments in dentistry 1
• handle the logistics of medicinal products 1
• help clients make decisions during counselling sessions 1
• identify available services 1
• identify customer's needs 1
• identify improvement actions 1
• identify process improvements 1
• implement ICT risk management 1
• implement policy in healthcare practices 1
• inspect government policy compliance 1
• integrate shareholders' interests in business plans 1
• interact with users to gather requirements 1
• interpret findings from medical examinations 1
• investigate complaints related to consumer protection 1
• keep records of work progress 1
• keep updated on innovations in various business fields 1
• lead research activities in nursing 1
• liaise with logistics management teams 1
• listen actively 1
• maintain contract administration 1
• maintain financial records 1
• maintain operational communications 1
• maintain pharmaceutical records 1
• maintain professional administration 1
• maintain records of clients' prescriptions 1
• maintain the trust of service users 1
• maintain updated professional knowledge 1
• make strategic business decisions 1
• manage accounts 1
• manage cash desk 1
• manage clients' money matters 1
• manage contracts 1
• manage corrective actions 1
• manage customer service 1
• manage employee complaints 1
• manage financial and material resources 1
• manage gambling finances 1
• manage gaming cash desk 1
• manage healthcare users' data 1
• manage key performance indicators of call centres 1
• manage medical supply chains 1
• manage occupational therapy students 1
• manage operations in healthcare institutions 1
• manage patients with acute illnesses 1
• manage personal professional development 1
• manage project metrics 1
• manage relationships with stakeholders 1
• manage revenue 1
• manage several projects 1
• manage staff 1
• manage workflow processes 1
• measure effectiveness of the service provided 1
• meet contract specifications 1
• meet the requirements of social security reimbursement bodies 1
• mentor individuals 1
• monitor billing procedures 1
• monitor customer service 1
• monitor daily work 1
• monitor drivers 1
• monitor parameters' compliance in construction projects 1
• monitor programming finances 1
• negotiate employment agreements 1
• observe healthcare users 1
• obtain healthcare user's medical status information 1
• organise project meetings 1
• own management skills 1
• participate in medical inventory control 1
• participate in medical records' auditing activities 1
• perform contract compliance audits 1
• perform cost accounting activities 1
• perform debt investigation 1
• perform follow-up on pipeline route services 1
• perform forensic accounting 1
• perform on-treatment review 1
• perform resource planning 1
• perform risk analysis 1
• plan the work of teams and individuals 1
• pose questions referring to documents 1
• prepare cost-plus pricing models 1
• prepare financial auditing reports 1
• prepare financial projections 1
• prepare financial statements 1
• prepare trial accounting balances 1
• prescribe animal medications 1
• process payments 1
• process refunds 1
• programme work according to incoming orders 1
• promote service users' rights 1
• provide advice to emergency callers 1
• provide assistance with job search 1
• provide chiropractic diagnosis 1
• provide clinical advice to team members 1
• provide cost benefit analysis reports 1
• provide documentation 1
• provide feedback on job performance 1
• provide feedback on patient's communication style 1
• provide health psychological treatment advice 1
• provide high quality customer service 1
• provide mentorship 1
• provide necessary documents 1
• provide osteopathic diagnosis 1
• provide performance feedback 1
• provide psychological support to patients 1
• provide training on quality management supervision 1
• receive key information about projects 1
• record healthcare users' billing information 1
• record treated patient's information 1
• represent the company 1
• resolve difficult account allocation cases 1
• review completed contracts 1
• review social service plan 1
• screen patients for disease risk factors 1
• set payment handling strategies 1
• solve operational transport problems 1
• solve problems 1
• supervise medical office support workers 1
• supervise pharmaceutical staff 1
• support distressed emergency callers 1
• synthesise financial information 1
• take pharmaceutical inventory 1
• train staff in quality procedures 1
• translate artistic concepts to technical designs 1
• translate requirement concepts into content 1
• translate texts 1
• undertake clinical chiropractic research 1
• undertake healthcare examination 1
• use consulting techniques 1
• use customer relationship management software 1
• use foreign languages in patient care 1
• work in multidisciplinary health teams 1
• work in multidisciplinary teams related to emergency care 1
• work independently in sales 1
• work with e-services available to citizens 1
• work with healthcare users' social network 1
• write meeting reports 1

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• Texas (30)
• Wisconsin (1)

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• Atlanta (4)
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• (41)

MultiCity

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AmProjectCode

• 2026 RPO Overflow (4)
• CoreTravelPilot (1)
• Dignity (2)

Grade

• 2 (13)
• 22 (4)
• 23 (2)
• 24 (2)
• 25 (6)
• 26 (2)
• 27 (4)
• 28 (6)
• 4 (1)
• 86 (1)

Schedule

• Full-time (41)

Segment

• Community & State (1)
• Employer & Individual (2)
• OH Risk Ops & Ent Clin Srvcs (6)
• Optum Care Solutions (7)
• Optum Corporate (4)
• Optum Global Advantage (1)
• OptumInsight (5)
• OptumRx (2)
• UHC Benefit Ops - Consumer Ops (3)
• UHC Clinical Services (10)

JobFunction

• Accounts Receivable (1)
• Advanced Practice Clinicians (1)
• Behavioral Clinical Consulting (1)
• Behavioral Health Care Deliver (1)
• Bus Advisory & Tech Cnsltng (1)
• Bus Opns General Support (1)
• Care Advocacy (1)
• Claim Operations (1)
• Claim Recovery/Resol/COB/Subro (1)
• Clinical Analysis & Consulting (14)
• Collections (1)
• Community Pharmacy (1)
• Employer & Indiv Acct Mgmt (1)
• Ent Communctns Spclst & Mgmt (1)
• Financial Planning & Analysis (4)
• Phone Support (5)
• Provider Relations and Service (1)
• Rehabilitation Services (2)
• Service Account Management (1)
• Training Delivery (1)

Vanity

• #rpo (3)
• account manager (2)
• AI (1)
• Aide (11)
• Analytics (3)
• Architect (1)
• Behavioral Health (4)
• Business systems (1)
• Clinical (23)
• Cloud (1)
• Contract (10)
• director (18)
• EHR (3)
• Electronic health (1)
• EMR (2)
• epic (1)
• family medicine (1)
• lead (22)
• Medical Director (9)
• Nurse Practitioner (1)
• Occupational Therapist (1)
• pharma (13)
• Physical Therapist (1)
• Primary care physician (1)
• Registered Nurse (1)
• relations (13)
• Revenue Cycle (1)
• Sales (2)
• Supervisor (2)
• Therapist (3)

Division

• Advisory Services Provider (1)
• C&S Florida ABD LTC (1)
• Clinical Advancement (9)
• E&I North Florida (2)
• E&I Ops - Consumer Services (2)
• ECS UM Admin (1)
• Home Health & Hospice (3)
• HouseCalls (1)
• Logistics Health Inc (2)
• MD Inpatient&Outpatient UM Ops (4)
• OG Adv Reporting & Analytics (1)
• Ops Payer Payment Integrity (1)
• Ops Provider Rev Svcs (3)
• Optum Behavioral Care (1)
• Optum Corporate Finance (1)
• OptumRx Cust Svc - HDP (1)
• OptumRx Finance (3)
• OptumRx Genoa Core (1)
• Outpatient and Specialty BH (1)
• SB Ops - DV & FP Support Svcs (1)
• UCS Sr Mgmt (1)

Company

• Optum (25)
• UHC (16)

Entity

• Genoa Healthcare (1)
• LHC Group (3)
• WellMed (1)

Job Level

• Individual Contributor (22)
• Manager (2)

Grade Level

• 2 (13)
• 22 (4)
• 23 (2)
• 24 (2)
• 25 (6)
• 26 (2)
• 27 (4)
• 28 (6)
• 4 (1)
• 86 (1)

Referral Eligibility

• No (1)
• Yes (29)

BusinessSegment

• C&S East Region (1)
• Clin Ldrshp & Accountability (10)
• E&I East (2)
• E&I Ops - Consumer Services (2)
• E&I Ops - Specialty Ops (1)
• Home and Community Dept (1)
• Home Health & Hospice BC (3)
• OG Adv Strat Capblties & Svcs (1)
• OI Operations (4)
• Optum Advisory (1)
• Optum Behavioral Care (1)
• Optum Finance & Accounting (4)
• OptumRx Community Pharmacy (1)
• OptumRx PBM Operations (1)
• OptumServe (2)
• Utilization Management Ops (6)

FullAddress

• 14141 Sw Freeway, Sugar Land, United States 77478 (1)
• 1561 Ulster Ave, Lake Katrine, United States 12449 (1)
• 3000 Bayport Dr, Ste 1170, Tampa, United States 33607 (1)
• 328 Front St, La Crosse, United States 54601 (1)
• 6860 W 115TH ST, Overland Park, United States 66211 (1)
• Cypress, United States (9)
• Dallas, United States (10)
• Eden Prairie, United States (1)
• Minneapolis, United States (4)
• Minnetonka, United States (1)
• San Antonio, United States (1)
• Tampa, United States (10)

JobCode

• ACM124 (1)
• BEH021 (1)
• BEH041 (1)
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• BIL021 (1)
• BUS163 (1)
• CLM005 (1)
• CLM046 (1)
• COM001 (1)
• CUS002 (2)
• CUS003 (1)
• CUS005 (1)
• CUS041 (1)
• FIN041 (1)
• FIN143 (1)
• FIN144 (2)
• FIN146 (1)
• HCD103 (1)
• HCD383 (1)
• HCD386 (1)
• ICO050 (1)
• MCO005 (13)
• MCO007 (1)
• NMT085 (1)
• PHM200 (1)
• SCA040 (1)
• TRN004 (1)

Work setting

• Core On-Site (3)
• Field (4)
• Hybrid (2)
• Remote (32)

Brand

• Community & State (1)
• Employer & Individual (2)
• OH Risk Ops & Ent Clin Srvcs (6)
• Optum Care Solutions (7)
• Optum Corporate (4)
• Optum Global Advantage (1)
• OptumInsight (5)
• OptumRx (2)
• UHC Benefit Ops - Consumer Ops (3)
• UHC Clinical Services (10)